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Hotel Jen

Magazine Road, Georgetown, Penang, Malaysia (Show on map)

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Formerly : Traders Hotel Penang
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Area: Georgetown Number of Rooms: 443
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
2666 reviews

Value for Money
7.9
Location
8.6
Staff Performance
8.2
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (2666)
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Chee S. Families with young children Malaysia, December 14, 2014
Good

Speedy Wifi, frindy staff, clean and comfortable
8.7
Comfortable and enjoyable, enjoy the stay...
Yong A. Families with young children Malaysia, December 14, 2014
Pretty good

Food,staff,cleanliress
7.7
Online self-inflicted
Huwaida A. Families with young children Malaysia, December 14, 2014
leisure penang trip

bed was very comfortable, service was efficient and location is near to everything
8.7
Hotel was very good as kids enjoyed the pool as well, they have a good spread of breakfast, shopping center was just next to it
Chooi K. Families with older children Singapore, December 13, 2014
gd location

gd location for food and shopping, friendly n polite staff, cleanliness
8
A place where I can recommend to others to stay; unless they want a scenic view.
Hock S. Families with young children Malaysia, December 13, 2014
Good

All
8.7
Clean, nice, good locations
Mohamed H. Families with older children Singapore, December 11, 2014
Good hotel location for shooping & food.

Location, staff, food
8
Stayed for 2 nights. Book 3 rooms. Got 1 room ahead of time at 1pm but the other 2 rooms late at 4pm & 6pm. However, staff are very helpful and always serve with a smile. Concierge are very reliable in handling luggage & transportation. Breakfast spread was good and tasty except for the fried stuff are a bit overcooked. My favourite are the muffins and fresh blended fruits counter.
Carolyn L. Business travelers Malaysia, December 10, 2014
Convenient

Convenient, next to a mall & reasonably priced
5.7
overall the stay is okay. the reception staff was not very friendly to start with. Traders is an old brand, the room needs a good uplift, it smells really musky. However, the pillow and bed are all very comfortable. They just need to really updo the hotel and outlook, everything looks OLD even though they have tried to redo the environment to suit JEN theme... it looks really out of the place. anyway, this hotel is convenient to go anywhere, but located at a quite high traffic area.
Soh J. Couples Singapore, December 9, 2014
good value for money

the bed, the gym, the location
8
Great
Andre N. Couples Indonesia, December 8, 2014
Great Hotel, Great Location

Location, clean and roommy
7.7
Great hotel, great value for money. Location is superb, and the room is clean. Its worth the 4 star rating.
Wai K. Couples Malaysia, December 7, 2014
Old but acceptable if you are not too fancy

Clean, Good Location and Friendly Staff
6
The hotel is pretty old but if you are not too fancy then it is still at an acceptable level. Location is good and the staffs are friendly and helpful. Room is spacious even considering the fact that most of the thing in the room is old. I was disappointed that I have to park my car outside the hotel as their car park was full. Overall, I'm pleased with the hotel.

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Customer Reviews - Hotel Jen, Penang

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