Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Hotel Jen

Magazine Road, Georgetown, Penang, Malaysia (Show on map)

Book now!

Formerly : Traders Hotel Penang
Hotel Jen Penang - Deluxe Hotel Jen Penang - Club room Hotel Jen Penang - Reception Hotel Jen Penang - Food and Beverages Hotel Jen Penang - The Islander Hotel Jen Penang - Coffee Shop/Cafe Hotel Jen Penang - Swimming Pool Hotel Jen Penang - Fitness Room Hotel Jen Penang - Gym Hotel Jen Penang - Fitness Room Hotel Jen Penang - Fitness Room Hotel Jen Penang - Spa Hotel Jen Penang - Facilities Hotel Jen Penang - Banquet Room Hotel Jen Penang - Restaurant Hotel Jen Penang - Swimming Pool
Hotel Jen Penang - The Suite Indulgence Hotel Jen Penang - Interior Hotel Jen Penang - Lobby Hotel Jen Penang - Fitness Room Hotel Jen Penang - Swimming Pool Hotel Jen Penang - Deluxe Hotel Jen Penang - Interior Hotel Jen Penang - Club Room Hotel Jen Penang - Restaurant
Area: Georgetown Number of Rooms: 443
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Very Good

8.0

from 2903 reviews

Value for Money
7.9
Location
8.6
Staff Performance
8.1
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.4
All reviews (2903)
Sort by:
Kow W. Couples Malaysia, October 12, 2014
Out of date and tired looking

Close to town
5.3
Amenities and carpet old. The usual Asian hospitality was missing in this hotel. On the last day the room keys were not able to open doors. Reason given was that the battery went flat. I will not stay in this hotel again.
Report this review
Abdul R. Families with young children Malaysia, October 11, 2014
hotel near good eating places

location and comfort of rooms
8
Report this review
Attawuth R. Business travelers Thailand, October 10, 2014
Easy to find and move around

Easy to find, close to shopping centre, easy to move around.
6.3
This hotel is abit old decoration style in 80-90s- wood rich. However everything is still working well. The hotel is next to Komtar (main bus station), so you can take bus everywhere and come back easily. The hotel is close to shopping centers you can find restaurants , coffee shops and shops, can walk to George Town world heritage in 5-10 minutes.
Report this review
Alexander S. Solo travelers Singapore, October 5, 2014
God location

Location,convenience and food
6.3
The best thing about this hotel is the superb location in the centre between old Georgetown and the rest of Penang downtown right next to the Komtar tower. Most of the street food attractions here in Penang are within walking distance. The hotel is clean but a bit dated. It probably needs to be renovated to keep up with the times. It has an excellent gym, well equipped with a spa as well. The swimming pool was good too. The bedrooms were clean. Again the furnishings were a little dated. Staff were friendly and helpful. If I were to return back to this hotel it's got to be the location!
Report this review
William K. Couples United States of America, October 5, 2014
it's old and tired and dusty

the bellboy and check in clerks
6.3
it is well past its prime. nice 10 years ago, now an out of the way dump. i expect that it will be torn down soon or sold, definitely not worthy of the shangrila family
Report this review
Loo T. Families with young children Singapore, October 5, 2014
Centrally located. No fuss. Good service.

Conveniently located. Nice and clean room.
8
Not bad. Hotel feels old and jaded but comfortable. Good value for money. Staff were friendly and approachable.
Report this review
Siewhong L. Solo travelers United Kingdom, October 4, 2014
A Week in Georgetown, Penang

Good location to all town centre amenities. Gym with sufficient equipment with long opening hours. Check-in in under 10 minutes.
7.7
Comfortable stay with good service throughout stay. Nearly got onto the wrong pick-up on departure due to an earlier vehicle at entrance. It would have been better if the registration plate was provided to guest with pre-booked pick-up to avoid potential confusion.
Report this review
Scott W. Business travelers United States of America, October 2, 2014
Long stay satisfies

Accommodation Location Staff Friendliness
8.3
Business and pleasure combined when staying close to Georgetown historic area and the many new fresh cafe restaurant and mall. You sat Mall? Yes, on raining afternoon it was a pleasure to wonder an upscale mall next door. In the evenings we were delighted to walk to many new bistro, cafe, restaurants as well as a few established venues. The hotel is gracious too allow shuttle to their location on Batu Ferrenghi for beach addition to your Traders experience. Tastful singers in the large and well lay-out lounge entry lobby is an Asia visit bonus.
Report this review
Justine F. Couples United Kingdom, October 1, 2014
Friendly staff

Lovely staff, comfortable room, generous Happy Hour
8.7
Always enjoy our stay at Traders and impressed staff remember us and welcome us by name. Club rooms are comfortable and Happy Hour cocktails & canopies very generous. Shower over bath is rather lacking in power, compared with most these days, though bathroom otherwise well equipped. A very poor hairdryer is screwed into a drawer - not what you expect in a quality Hotel - and needs to be upgraded for something more user-friendly and powerful. But we'll be back!
Report this review
Tung Y. Couples Singapore, October 1, 2014
Service oriented Hotel

Service, Location and price
8
I enjoyed my stay as the service was recommendable. The staffs are always ready to help and accommodate, which makes me feel they really care that you enjoy your stay.
Report this review

Book now!

Sale ends soon!

Hotel Jen PenangHotel Jen Penang - DeluxeHotel Jen Penang - Club roomHotel Jen Penang - ReceptionHotel Jen Penang - Food and BeveragesHotel Jen Penang - The IslanderHotel Jen Penang - Coffee Shop/CafeHotel Jen Penang - Swimming PoolHotel Jen Penang - Fitness RoomHotel Jen Penang - GymHotel Jen Penang - Fitness RoomHotel Jen Penang - Fitness RoomHotel Jen Penang - SpaHotel Jen Penang - FacilitiesHotel Jen Penang - Banquet RoomHotel Jen Penang - RestaurantHotel Jen Penang - Swimming PoolHotel Jen Penang - The Suite Indulgence Hotel Jen Penang - InteriorHotel Jen Penang - LobbyHotel Jen Penang - Fitness RoomHotel Jen Penang - Swimming PoolHotel Jen Penang - Deluxe Hotel Jen Penang - InteriorHotel Jen Penang - Club RoomHotel Jen Penang - Restaurant

Customer Reviews - Hotel Jen, Penang

Agoda.com is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3C06