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Hotel Jen

Magazine Road, Georgetown, Penang, Malaysia (Show on map)

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Formerly : Traders Hotel Penang
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Area: Georgetown Number of Rooms: 443
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
2784 reviews

Value for Money
7.9
Location
8.6
Staff Performance
8.2
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.4
All reviews (2784)
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Goh S. Business travelers Singapore, June 15, 2014
good location, taxi easy access

location, good rooms, great staff
7
Patricia K. Families with young children Singapore, June 15, 2014
Good location. Near to shopping malls.

Location, Service, Price.
7.7
Akmal H. Families with older children Malaysia, June 15, 2014
Nice and conveniently situated in city centre

Clean and large room, nice club facilities, near to eating places
8.3
Comfortable and nice. Room was large and clean and breakfast was good. Hotel in city centre thus near to many popular eateries in penang.
Yin S. Families with older children Singapore, June 12, 2014
KInd, Caring and feeling at home

Clean Room, friendly and caring Staff
9.7
Perfect and Happy..no complain
Chiu H. Business travelers Hong Kong, June 11, 2014
Fine

location, clean & nice
7.7
Keh H. Families with older children Malaysia, June 10, 2014
good

convience, nice & big bed
7.3
good
Janet W. Business travelers Singapore, June 9, 2014
Good for business

Accessibility, comfort and reputation
6
Yuet M. Couples Hong Kong, June 9, 2014
good

gd location gd service adequade guest rooms
7.7
good stay,but room facility not modern enough, fair rate of money exchange
Boon S. Families with young children Malaysia, June 9, 2014
Short vacation for local food

Cleanliness, convenient location & nice room embiance
7.3
It was more of a business hotel to my impression however it was still a comfortable hotel for us travelling with young children. We requested for 2 connecting rooms which was spacious for our family with 3 young kids. There was some delay on the checking in as the rooms was not ready till about 3pm & the kids were quite tired of waiting. However the reception arranged for some drinks after we sounded our displease. Another issue was the wifi connection which never got connected despite complaining to the customer service desk. They told me the username & password were set correctly however we kept getting prompted of username & password incorrect. It was not a big deal for us so overall it was still a pleasant stay for us.
Lee S. Couples Malaysia, June 9, 2014
nice

Shopping
9
nice

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Customer Reviews - Hotel Jen, Penang

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