Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Hotel Jen

Magazine Road, Georgetown, Penang, Malaysia (Show on map)

Book now!

Formerly : Traders Hotel Penang
Hotel Jen Penang - Deluxe Hotel Jen Penang - Club room Hotel Jen Penang - Reception Hotel Jen Penang - Food and Beverages Hotel Jen Penang - The Islander Hotel Jen Penang - Coffee Shop/Cafe Hotel Jen Penang - Swimming Pool Hotel Jen Penang - Fitness Room Hotel Jen Penang - Gym Hotel Jen Penang - Fitness Room Hotel Jen Penang - Fitness Room Hotel Jen Penang - Spa Hotel Jen Penang - Facilities Hotel Jen Penang - Banquet Room Hotel Jen Penang - Restaurant Hotel Jen Penang - Swimming Pool
Hotel Jen Penang - The Suite Indulgence Hotel Jen Penang - Interior Hotel Jen Penang - Lobby Hotel Jen Penang - Fitness Room Hotel Jen Penang - Swimming Pool Hotel Jen Penang - Deluxe Hotel Jen Penang - Interior Hotel Jen Penang - Club Room Hotel Jen Penang - Restaurant
Area: Georgetown Number of Rooms: 443
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Very Good

8.0

from 2851 reviews

Value for Money
7.9
Location
8.6
Staff Performance
8.1
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.4
All reviews (2851)
Sort by:
Yeo P. Families with older children Malaysia, August 24, 2014
Convenience

Location, Breakfast, Check-out
6
The trip made my objective. The hotel room is old and smelt with fungus.
Mohsein S. Solo travelers Singapore, August 24, 2014
In Need of An Upgrade

Location
8
It was a good stay, location was great, central and right next door to major malls and a bus terminal, but the hotel is in need of some major upgrades. Looks (and feels) like a hotel from the 80s. Comfortable rooms. Staff gave excellent and friendly service, as to be expected. Bathroom toilet needs a bidet, though.
Muhammad A. Business travelers Indonesia, August 23, 2014
A come back

Location, Staff, Bed
8.3
I have stayed here before and it is still amazing. Nice location and great staff. Bed and pillow are very comfortable. Clean although it is a bit old now.
Serena W. Business travelers Singapore, August 22, 2014
Comfortable and Good Stay

Location, Accessibility and Club Lounge
7.3
I stayed on the executive floor and utilized the club lounge and meeting room facilities. The rooms were comfortable and clean. The staff at the lounge were helpful, friendly and were attentive. The facilities at the lounge were good and they were quite generous with their service of food and drinks.
Sri G. Families with young children United Kingdom, August 19, 2014
Penang holiday

Staff performance, quality of service, value for money
10
Excellent overall.
Sri G. Families with young children United Kingdom, August 19, 2014
Penang holiday

Staff performance, quality of service and excellent location
10
Very good
Jo P. Families with older children United Kingdom, August 19, 2014
the club lounge is great

club lounge, location, staff
9.7
The Club Lounge made this terrific value as the queue for the main dining room for breakfast was snaking into the lobby. Staff were super.
Teck G. Couples Singapore, August 18, 2014
Great location, comfortable stay

Location, helpful service staff and comfortable stay.
8
Located just beside 2 big shopping malls and within easy walking distance to Georgetown, Traders Hotel serves as a comfortable base to explore Penang. Promixity to good local food is also a boon for travellers eager to try out Penang's famed and delicious street food.
Chua M. Couples Malaysia, August 18, 2014
Good Location

Location, Clean and Friendly Reception
7.7
Good
Graham S. Solo travelers United Kingdom, August 17, 2014
Good service, clean but a dated style.

Staff Service, Clean rooms, Well-equipped gym
8.7
I visit Penang every 3 months or so and have now started to use Traders rather than my previous choice the Evergreen Laurel. Traders costs a bit more but I prefer the restaurant and gym facilities and the staff are super-friendly and helpful. The only grouse is a lack of channels on the TV and the TV itself which is an old-fashioned CRT type (in the standard rooms). Bed is enormous, sheets are changed every day by default without having to remember to request it and the bathroom works with plenty of hot water. Car parking is relatively easy- the hotel carpark is small but never seems to be full. The lobby bar is a friendly place with a resident band who actually sing in tune! Location is so-so. Its in what used to be the city commercial centre but this area is now rather run down with the very tired-looking Komtar tower and a large bus station next door. But taxis are plentiful if you don't have any transport of your own.

Book now!

Sale ends soon!

Hotel Jen PenangHotel Jen Penang - DeluxeHotel Jen Penang - Club roomHotel Jen Penang - ReceptionHotel Jen Penang - Food and BeveragesHotel Jen Penang - The IslanderHotel Jen Penang - Coffee Shop/CafeHotel Jen Penang - Swimming PoolHotel Jen Penang - Fitness RoomHotel Jen Penang - GymHotel Jen Penang - Fitness RoomHotel Jen Penang - Fitness RoomHotel Jen Penang - SpaHotel Jen Penang - FacilitiesHotel Jen Penang - Banquet RoomHotel Jen Penang - RestaurantHotel Jen Penang - Swimming PoolHotel Jen Penang - The Suite Indulgence Hotel Jen Penang - InteriorHotel Jen Penang - LobbyHotel Jen Penang - Fitness RoomHotel Jen Penang - Swimming PoolHotel Jen Penang - Deluxe Hotel Jen Penang - InteriorHotel Jen Penang - Club RoomHotel Jen Penang - Restaurant

Customer Reviews - Hotel Jen, Penang

Agoda.com is part of The Priceline Group, the world leader in online travel & related services.

SG-AGWEB-6C03