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Hotel Jen

Magazine Road, Georgetown, Penang, Malaysia (Show on map)

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Formerly : Traders Hotel Penang
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Area: Georgetown Number of Rooms: 443
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
2778 reviews

Value for Money
7.9
Location
8.6
Staff Performance
8.2
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.4
All reviews (2778)
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Bee T. Business travelers Singapore, February 12, 2014
Nice place

Good location , Friendly staff and Clean room
6
Enjoyed the stay , Comfortable and nice room.
Paul P. Couples Malaysia, February 10, 2014
Enjoy

Central location
6.3
Fine but still got space for improvement, staff need more training to attend to customer and i think its time for trader hotel to get some renovation to maintain the attractive. thanks
Mohd D. Couples Malaysia, February 8, 2014
Disappointing for a supposed high-end hotel

Good breakfast, central location and free Internet
5
Disappointing. The room was tiny. I think we were given the wrong room but the staff at check in was just uninviting. Truly a big disappointment. I won't return.
Ernest H. Couples United States of America, February 5, 2014
Great location, could walk almost anywhere.

Location, club room, view
10
We stayed in the club room and it was a great deal for the money. Lots of shopping, bars, and restaurants nearby.
Mei W. Business travelers Malaysia, February 4, 2014
great location

clean, comfort and great location
8
it was good. great location, clean room and comfortable
Chong Y. Families with young children Malaysia, February 4, 2014
Comfort room, amazing breakfast and nice hotel

location, great breakfast and close to shopping area
8.7
At first glance, the hotel is well-maintain. I am stay at traders club room, the staff performance is vr well fast check in and check out. The breakfast is very good ,got variety of choices. Location is very great link to shopping mall Prangin mall, komtar and 1st avenue and easy to find food.
Jonathan N. Solo travelers United Kingdom, February 4, 2014
there were some problems

location,pool,club rooms
7.7
There were some problems as the stay was over Chinese New Year and some critical staff were not present but the management did everything to alleviate these problems so all was well
Nelson K. Couples Hong Kong, February 4, 2014
Facilities are a bit old for Shangri La groups.

Location, staff
6.7
The connecting bridge was closed for some unknown reasons and this made us a longer walk from the public transport to the hotel.
Marco L. Couples Hong Kong, February 4, 2014
Excellent location, accessibility

Location, connection to Batu Ferrenghi, closeness to everything
8
This was my second stay at the Traders. The location adjacent to Komtar bus terminal cannot be beaten; it is incredibly convenient to visit anywhere in Penang from this location. Traders also offers a bus service to Golden Sands Resort Shangri La in Batu Ferringhi as they are of the same chain. That way you can live and breathe Georgetown as well as escape to the beach paradise. Remember to book the bus early though, there are limited buses and places per day.
Eric K. Families with older children Malaysia, February 3, 2014
Leisure, Comfort, Relax

Services, Room Condition, Convenient
9.3
Very good experience, give our family a nice trip and memories.

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Customer Reviews - Hotel Jen, Penang

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