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Hotel Jen

Magazine Road, Georgetown, Penang, Malaysia (Show on map)

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Formerly : Traders Hotel Penang
Hotel Jen Penang - Fitness Room Hotel Jen Penang - Swimming Pool Hotel Jen Penang - Guest Room Hotel Jen Penang - Guest Room Hotel Jen Penang - Restaurant Hotel Jen Penang - Swimming Pool Hotel Jen Penang - Interior Hotel Jen Penang - Reception Hotel Jen Penang - Suite Room Hotel Jen Penang - Meeting Room Hotel Jen Penang - Food and Beverages Hotel Jen Penang - Coffee Shop/Cafe Hotel Jen Penang - Fitness Room Hotel Jen Penang - Fitness Room Hotel Jen Penang - Spa Hotel Jen Penang - Facilities
Hotel Jen Penang - Banquet Room Hotel Jen Penang - Restaurant Hotel Jen Penang - The Suite Indulgence Hotel Jen Penang - Lobby Hotel Jen Penang - Restaurant
Area: Georgetown Number of Rooms: 443

Recent customer reviews

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Very good

8.0

based on
3230 reviews

2674 reviews in English

Value for Money
7.8
Location
8.6
Staff Performance
8.1
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (3230)
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Jerry S. Couples Indonesia, April 9, 2015
Room a little old the bath room need urgent upgra

Location location location
6.3
Not very we'll organize as we have to insist that we book room include breakfast, have to keep on verifiedb to the staffs on the same issue
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Justine F. Couples United Kingdom, April 9, 2015
Strange rebranding

Friendly staff, comfortable room, generous Club floor facilities
9.3
We keep returning to Jen though feel the condition, ambience etc is more suited to Traders, its previous name. The staff are as delightful as ever despite those new uniforms. The most junior get the best deal in smart black & white, while managerial staff are indistinguishable from customers. The rest have to suffer a very unflattering supposedly 'casual' look, with hard to read Wild West type name badges. Club rooms may be old fashioned and tired in places, but are large and comfortable and Club Lounge facilities very generous. Despite the embarrassing 'Jen' - a mythical figure encouraging you to drink in 'my' bar, swim in 'my' pool and have a good time in 'my' Hotel - we keep returning as it offers very good value and has become a home from home during our regular visits to Penang for medical reasons.
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Siew B. Couples Singapore, April 8, 2015
Happy with the hotel's services

Location
9.3
Good
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Yeekiyas L. Families with older children Malaysia, March 30, 2015
great stay

staff totally quick at check in counter. friendly. food looks great and variety.
9.7
Great and comfortable overall. Friendly and efficient staff. Great location with lots of hawker stall around. But slightly uncomfortable as the toilet bowl is very painful to sit on.
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Shanker R. Solo travelers India, March 29, 2015
comfortable stay

Prompt response at check in. The non-smoking room was well maintained. They gave 1 hour extension for check out (my program was at the hotel itself but finish only at 12 noon)
9.3
No issues at all. Will stay there again if coming to Penang again.
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Paula H. Couples United States of America, March 29, 2015
Location

Location, staff, pool area
7
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Sumitra S. Solo travelers Malaysia, March 28, 2015
weekend getaway

location, value for money & Good service
7.7
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Justine F. Couples United Kingdom, March 27, 2015
Not quite Traders........

Welcoming staff, comfortable room, Club Floor facilities
9
We always enjoy 'Traders' - now Hotel Jen. Don't feel the rebranding has been an improvement with a noticeable reduction of some of the nicer 'touches'. Rooms are very comfortable and the bed enormous. Only complaint: hairdryer is hard to find, uncomfortable to use and underpowered. Securing it to the base of a drawer seems an insult to the customer. However the staff are as friendly and welcoming as ever - despite those awful new uniforms!
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Siow T. Business travelers Malaysia, March 24, 2015
Decent night stay, given price paid

Location, room amenities, and staff friendliness
7
No issues with checking into hotel. Room looked a bit outdated, but had sufficient amenities given its 4-star status. Location of the hotel is perfect i.e. next to the First Avenue Shopping Mall. Staff were generally friendly and helpful. Room size was decent, but could be bigger to allow more comfort i.e. more walking space. Would return, given the affordable rates for business travellers.
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Robert M. Solo travelers United Kingdom, March 23, 2015
overpriced

free wifi. location.swimming pool/
5
comfortable stay in overrated hotel...overpriced ,,should have ibc bfast in this rate.
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Hotel Jen Penang - ExteriorHotel Jen Penang - Fitness RoomHotel Jen Penang - Swimming PoolHotel Jen Penang - Guest RoomHotel Jen Penang - Guest RoomHotel Jen Penang - RestaurantHotel Jen Penang - Swimming PoolHotel Jen Penang - InteriorHotel Jen Penang - ReceptionHotel Jen Penang - Suite RoomHotel Jen Penang - Meeting RoomHotel Jen Penang - Food and BeveragesHotel Jen Penang - Coffee Shop/CafeHotel Jen Penang - Fitness RoomHotel Jen Penang - Fitness RoomHotel Jen Penang - SpaHotel Jen Penang - FacilitiesHotel Jen Penang - Banquet RoomHotel Jen Penang - RestaurantHotel Jen Penang - The Suite Indulgence Hotel Jen Penang - LobbyHotel Jen Penang - Restaurant


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