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Recent customer comments

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based on 1546 reviews
  • Cleanliness 8.5
  • Facilities 7.1
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for money 8.3
  • Food/Dining 7.4

Hisyammuddin M.
December 20, 2011
Lovely hotel and service with a smile
everything's clean and room service is superb
The place is walking distance from Forbidden City,Shopping Malls @ Wangfujing Street.Customer service is good and would like to recommend to honeymooners or couples who enjoys the quiet atmosphere.

Thomas H.
United Kingdom
December 19, 2011
A bit peculiar
I slept well
the kapok, looks the part but the rooms are a bit narrow, the walls are thin and the bathroom design odd, with very slippery tile floors. i liked that they left some juices as complementary, and appreciated the effort, but this is another attempt at boutique that doesn't really add up. i was only there one night but for a similar price, the prime hotel offers a bit of character and similar location.

Khairulnajib J.
December 18, 2011
Nice hotel at very good location
location and very nice Courtyard room
Hotel near to Forbidden City and Wangfujing shopping area.

Christine R.
December 15, 2011
Small hotel and perfect location
Location to tourist attactions
Very nice small hotel. Rooms were large, clean and nice bathroom. Although walls were made of glass there is a curtain you can pull around for privacy.The beds were very hard but not uncomfortable. We did not eat any meals in the hotel as there are many restaurants nearby and the Oriental Plaza has a large selection of restaurants in the lower floor. The hotel is situated in a perfect location to many of the main tourist attractions and easy walking distance. We hired headphones to listen to the commentary at the Forbidden city and Summer palace which was very beneficial and ensured we got the most out of the visit. We used the Lonely Planet book to guide us around Beijing.

Ming L.
December 14, 2011
Clean and modern hotel
clean, nice deco, near forbidden city
decent breakfast, room facing the road is noisy (request for room not facing the road is possible). clean room, modern decoration, 10 mins walk to forbidden city and 15 mins walk to subway station. overall experience with this hotel is excellent.

arnold V.
December 14, 2011
good location
very good price and qlty hotel
the hotel was located very near wangfujing road. about 5 minutes walk. although the subway was about 10 minutes since its at the end of wang fu jing. nevertheless i didn't mind the walk. lots of shopping and good restaurants to eat. its a value for money. i booked the courtyard.. was a bit disappointed since i thought each room would have access to a small courtyard only to find out it was only available on the ground floor rooms

low H.
December 12, 2011
great location
location, clean.
the location is great with mrt that not too far away(no near too). walking distance to wangfujing, but funny thing is most the taxi driver don't know how to go to this hotel even we give the exact address in mandrian or hotel card !!! there are quite a number of eating place near by and tian an meng, gu gong is walking distance too.

Frank B.
December 12, 2011
Good and comfortable room and great location
Rooms decor, bathroom, breakfast
It was only one night but encourages me next time to stay longer.

Victoria W.
United Kingdom
December 10, 2011
Modern hotel with helpful staff
Clean, modern and location
we had a very enjoyable stay at hotel kapok, the staff were very polite and helpful and we found the location very good for the price that we paid. our only negative point is that the beds are too hard and gave us both back aches - we did stay at another hotel in beijing after hotel kapok and did not have this problem so cannot put it down to "traditional chinese" beds.

susana C.
December 07, 2011
good location, great hotel but employees cheat
great location, very nice and clean, good breakfast
employees trying to sell excursions much more expensive than they really are and to return to the airport they clearly tried to mislead us. said the price of the bus ticket is more expensive than it really is just to go by taxi hired by them. all employees were made ​​with each other. not all the rooms have balconies, initially they put us in a room without a balcony but we ask for change and they were very helpful.the hotel is very beautiful and has excelent breakfast