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Hotel Kapok Wangfujing

16 Donghuamen Street Dongcheng , Wangfujing Street & Forbidden City, Beijing, China

Recent customer reviews

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Excellent

8.3

based on 1526 reviews

971 reviews in English

Value for Money
8.3
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
7.4
All reviews (1526)
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Natalie G. Groups Australia, July 23, 2011
Good location, Good breakfast, Good service

Very close to Forbidden City
7.7
We booked a Courtyard room thinking we could access an outside area from room but on 3rd Floor it was only a window view of Courtyard area. Beds were quite hard and bathroom is large with only a curtain for privacy. Breakfast was simple but fresh and variety of choices. Staff were friendly and very helpful in contacting our next hotel in Shanghai to find out and write down address in Chinese (for taxi driver).
Restaurant Tip: Great little local restaurant on opposite side of road, 2 - 3 mins walk to left. English menu. Cheap and deliciously fresh.
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Margaret R. Groups United States of America, July 17, 2011
Nice hotel, great location

Right next to Forbidden city
7.7
Stayed with a friend while touring Beijing. Hotel was clean and comfortable. Bathroom did not have a door but a curtain. It was fine, but make sure you are comfortable with who you are staying with. Great location made it easy to get to key tourist sites.
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Andrew M. Business travelers United States of America, July 10, 2011
Lovely location; exceptional room; friendly staff

Quality of rooms & staff
9.3
Travel to Beijing quite often and had previously stayed at an 5 Star International Chain Hotel voted "Best of the chain.". With the exception of Western food service, Kapok is equal at a much lower price.
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Beate J. Families with older children Germany, July 6, 2011
very modern and well kept in good location

very modern and nice, nice staff, good located
9
Very modern and nice clean place, rooms are well equiped. Good place to start to explore the city, breakfast is also really nice.
Sightseeing/Attractions Tip: Close to forbidden city, subway and markets
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Jodi W. Couples Canada, July 2, 2011
Great Location and Good Service

location, service, gym
8.7
Great location....no more than 10 min walk to Wangfujing Street or Tianmen Square. The staff were very helpful with arranging taxi's, and we never had any problems finding an english speaking staff member to help us. Breakfast did not have a great selection of western food, but was ok.
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John M. Families with older children Australia, June 27, 2011
Great hotel, great location

Location, style
7.7
the staff were very helpful, the rooms are well presented & it's such a good location. can't help feeeling the concierge was trying to sell us a tour rather than give unbiased advice - shame.
Hotel Feature Tip: The wireless internet in the foyer is very intermittent.
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Julie A. Couples Philippines, June 26, 2011
Like staying in a five-star hotel

Since we got an upgrade, we stayed in a suite that had all the amenities of a 5-star hotel. The hotel was waking distance to Forbidden City and Wangfujing shopping area. The staff were very friendly.
9.3
All the hotel staff we encountered can speak English and we didn't have difficulty communicating what we needed and wanted. They were very helpful in giving street and subway directions.
Sightseeing/Attractions Tip: Forbidden City, Wangfujing shopping area, and subway are all walking distance, if you like walking (ranging from 10-15 minutes). It is best to arrange for a ride (with or without tour guide) in advance if you are going to the Great Wall, but be wary of tour guides who bring you to areas not part of the supposed arranged tour--some are not worth going, so refuse to go there if you think it will be a waste of your time.
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Danielle F. Couples United States of America, June 25, 2011
Great location, nice rooms

Clean, wireless good location
8.3
Soft pillows, blankets and mattress made the stay really comfortable. Hotel isn't that special but it's a great value.
Nightlife Tip: Great noodle restaurant at the stadium, 2 min walk
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Danielle F. Couples United States of America, June 21, 2011
Wonderful hotel

Clean, fun courtyard, very clean, nice atmosphere
8.3
The only issues with this hotel are the beds are slightly stiff and there is no wireless in the rooms. Otherwise, a great place to stay.
Sightseeing/Attractions Tip: Walking distance to forbidden city
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Kathryn C. Families with older children United States of America, June 19, 2011
Great find in Beijing

Modern, Friendly, Good Location, Amazing Value
9.3
this hotel is an amazing find for the price. it's right in the middle of beijing, but located on a quiet street. the staff are amazingly helpful in orienting guests. the rooms are clean and modern with cable and wi-fi. the only slight drawbacks were curtains instead of doors on the bathroom, but we knew that going in. also, the a/c wasn't as strong as we would have liked, but it was good enough. highly recommend this hotel for the wallet conscious traveler who likes, safety, comfort, and amenities.
Sightseeing/Attractions Tip: You can walk from this hotel to the Forbidden City one block away! It's also near the Wangfujing shopping area.
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