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About Hotel Kapok

Description

Situated on the scenic Canal Road, Hotel Kapok mixes the style and flare of a boutique hotel with the technology of a business class accommodation. Its location next to the Beijing-Hangzhou Grand Canal offers romantic strolls and beautiful sunsets for couples' retreats and honeymooners. The hotel is also family friendly as there are well-crafted and well-designed children's recreational facilities. Enjoy Western and international cuisines from the elegant on-site eateries throughout the day. Wedding receptions, company seminars, and conferences can be held at the Hotel Kapok as the 500sqm banquet hall can accommodate large or small parties. Should the need to explore the surrounding area arise, the Wuxi City Museum and Cape leisure park are very close to the hotel.
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Features

Hotel Facilities

  • 24-hour check-in
  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • bar
  • bicycle rental
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • fax machine
  • laundry service
  • library
  • lockers
  • luggage storage
  • meeting facilities
  • newspapers
  • photocopying
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • shared lounge/TV area
  • shops
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • garden

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • Chinese (Mandarin)
  • English
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Policies

Children and extra beds
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 200 CNY
Breakfast Charge (when not included in room rate): 60 CNY
Check-In From: 12:00 PM
Check-Out Until: 12:00 AM
Distance from City Center: 2.5 km
Distance to Airport: 20 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 7
Number of Restaurants: 2
Number of Rooms : 169
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2005
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
All reviews (21)

Business travelers (6)

Couples (3)

Solo travelers (6)

Families with young children (2)

Groups (4)

Very good
7.4
Hotel Condition/Cleanliness
7.8
Location
7.1
Room Comfort/Standard
7.7
Staff Performance
7.4
Value for Money
8.0
Food/Dining
6.4

7 Dena S.
Canada
October 08, 2015
Needs re decorating
Location , bathtub, service
It was very nice. It is unfortunate that their design used very light courses carpets and upholstery. It shows all the wear. The bed was very comfortable and the bathroom was great and quite clean. I will stay here again

7 Sumo T.
Japan
January 28, 2014
good room, but far for city and no food after 9pm
room clean,
no bad but location is not good for business in country side like Wuxi.

7.7 Anna B.
Sweden
October 12, 2013
nice,quit,rest ok, bar only whiskey and beer
rooms, shower, breakfast
It took half an hour to check in. Problem with the language. Restaurant was ok. Simple to get a table. Close to a nice park.

8 sudarak T.
Thailand
April 22, 2013
Acceptable price with nice staff
Staff room buiseness floor
Very nice but a little far from city. And near the hotel there is any super market You must prepare it you self. But it's very quiet place and i enjoy my time

7 Mary C.
Canada
August 13, 2012
Good bet
clean
this is a clean and reasonably well run hotel without a lot of surprises. it is not closest to where that action is but it is not far. however, it is along the historic canal which offers a lovely stroll in the mornings and evenings. hotel that offers good value.

8.3 Martino K.
Indonesia
August 10, 2012
Great hotel
Room nicely decorated
Location was good for stroll in the evening, room was very nice and comfortable. Breakfast variety was good, overall very nice experience to stay in this hotel. Might be difficult to find another hotel within this price range and expect it to be better than this hotel

7 Ryan G.
United States of America
July 23, 2012
Good Price, Decent Location
Breakfast is not too bad
good shower and the location is not too bad. only about 30 minutes from the airport. hotel is nice but getting old. try to stay on the higher floors. the 2nd floor was a little loud - people came in at 2am.

7.7 helen D.
United Kingdom
November 12, 2011
Really friendly staff and contemporary decor
Service, decor, value for money
I was a little apprehensive about staying in Wuxi, as it's not a tourist town and I have very limited Chinese skills. However, staff went out of their way to be friendly and communicate, ensuring I got to town and the airport on time. There's no doorman so staff would run up to the door to open it for me, and when I left a small tip under the pillow for housekeeping and they tried to give me the money back! Rooms are a good size and stylishly appointed, particularly the bathroom, and it's not too noisy.

5 Tracy Q.
Singapore
July 20, 2011
Not bad for the price
nice size room, quiet part of town
hotel is modern, rooms are comfortable but walls are thin. i could hear people next door and the cleaning staff early in the morning which woke me up. staff were okay, not overly helpful or friendly, seemed to be clueless about things to do in the city. the gym could use some improvements.

8.7 Jeanine E.
Belgium
November 18, 2010
Hôtel confortable mais assez éloigné de tout.
Chambre spacieuce et confortable, bon restaurant, personnel serviable. Train ticketing.
Odeurs du petit déjeuner, check-out room service très bruyant.
Hôtel au design moderne, spacieux et chambres très confortables. Très bons lits, TV ultra-moderne, douches de rêve .. possibilité accès internet dans les chambres via WIFI. Petit salon de thé et bibliothèque à l'étage (avec quelques livres en anglais) face au business centre où des ordinateurs sont mis gratuitement à disposition de la clientèle. Personnel à l'accueil très serviable et aimable. Restaurant intérieur avec spécialités de Wuxi - poisson et riz- et de Hangzhou. Très bonne cuisine. Petit déjeuner très diversifié, à volonté. A côté de l'entrée de l'hôtel se trouve un autre restaurant servant aussi des plats occidentaux. Aussi, le personnel vous aide à obtenir les billets de train.

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