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Hotel Keluarga Djagalan Raya

Jl Jagalan No. 64, Surabaya Center, Surabaya, Indonesia (Show on map)

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Area: Surabaya Center Number of Rooms: 20

Recent customer reviews

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Good

7.1

from 30 reviews

Value for Money
7.3
Location
6.5
Staff Performance
7.2
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
6.3
All reviews (30)
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Wai Y. Solo travelers Singapore, August 2, 2015
old but ok, family style kind of atmosphere

there's cable tv, attached bathroom, high ceilings
5.3
We wanted to stay on the 1st floor instead of the allocated 2nd floor and they charged us around USD7.50 extra per night per room! It is not convenient for elderly people to climb up to the 2nd floor. The location is quite near Chinatown but it's not super convenient.
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Janice M. Families with older children Malaysia, December 25, 2014
STRATEGIC LOCATION

LOCATION, STAFF, HOTEL ITSELF
9.7
STRATEGIC LOCATION,VERY NICE STAFF. I'LL RECOMMEND THIS HOTEL..
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Janice M. Families with older children Malaysia, December 22, 2014
STRATEGIC LOCATION

STAFF, LOCATION, HOTEL ROOM ITSELF
9.3
WE STAYED HERE FOR 6 DAYS JUST TO ENJOY THE ENVIRONMENT THE CITY OF SURABAYA. IT'S A VERY STRATEGIC HOTEL WHEREBY IF YOU LIKE SHOPPING YOU CAN GO TO SHOPPING MALL LIKE TUNJUNGAN PLAZA, PASAR ATOM.IT'S ALSO NEARBY TUGU PAHLAWAN IF YOU LIKE HISTORICAL.YOU CAN CHOOSE EITHER BLUE BIRD TAXI OR TAKE TRISHAW/ 'BECA' IN LOCAL LANGUAGE. STAFF ARE VERY NICE, HUMBLE AND POLITE. THE BREAKFAST NOT BAD EVEN THEY HAVE VERY LIMITED CHOICE. I NEVER REGRET TO CHOOSE THIS HOTEL AND WILL STAY THIS HOTEL AGAIN.
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Ruth I. Couples Indonesia, September 2, 2014
family hotel

not suit for business traveller but family traveller will be ok
6
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Beni E. Groups Indonesia, February 23, 2014
Very nice and clean hotel with good food

Clean room, good food and reasonable price
7
The hotel room was so clean and comfortable, nice breakfast and also friendly & helpful staffs.
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Joe B. Couples United Kingdom, September 15, 2013
Great Hotel, Brilliant Value for Money

Clean, Spacious, Modern
9
Our room at Keluarga was clean and modern and exceeded all our expectations. Contrary to other reviews, there is hot water and a good shower. There's no wifi in the room but this can be accessed at reception. The staff are incredibly friendly and helped with everything we needed.
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Johannes H. Couples Germany, May 23, 2013
Clean and quite central, good value

WiFi In-Room, clean room and included breakfast
6.3
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Ahmad F. Groups Malaysia, March 5, 2013
Very nice hotel with spacious room

the design of the hotel is very unique, have its own Peranakan style.
9.3
Stayed for few hours only since our flight time rescheduled early in the morning. The staffs are very helpful. Airport transfer also available for a very reasonable price. also got welcome drink.
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Paul C. Business travelers Indonesia, January 20, 2013
Clean, well kept room.

Quiet location and not too many rooms.
7.3
A small, but very clean room in a quiet location off the road. Staff were friendly and breakfast adequate.
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Amirudin A. Families with older children Indonesia, September 25, 2012
a quiet traditional hotel

clean, friendly staff, reasonable price
7
Clean room, standard breakfast, airport transfer, free wifi, and reasonable price. Definitely Recommended for budget travellers.
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