Very good 7.9
Based on 19 reviews

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About Hotel Krystal Urban Cancun Malecon

Description

Located in the lovely area of Cancun Downtown, Hotel Krystal Urban Cancun Malecon enjoys a commanding position in the nightlife, shopping, restaurants hub of Cancun. The city center is merely away and the airport can be reached within 25 minutes. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Hospital Americano, Backstage Theater-Cabaret, Mercado 28 Market.

At Hotel Krystal Urban Cancun Malecon, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas, car park.

Hotel Krystal Urban Cancun Malecon is home to 192 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk. Throughout the day you can enjoy the relaxing atmosphere of the outdoor pool. When you are looking for comfortable and convenient accommodations in Cancun, make Hotel Krystal Urban Cancun Malecon your home away from home.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Car park

Swimming & soaking

  • Swimming pool [outdoor]

Food & beverage

  • Room service
  • Restaurant(s)

Pets

  • Pets allowed

Cleaning services

  • Laundry service

On-site facilities

  • Facilities for disabled guests
  • Elevator
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Languages spoken

  • English
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-Out Until: 12:00PM
Non-Smoking Rooms / Floors: No
Number of Floors: 14
Number of Restaurants: 0
Number of Rooms : 192
Time to Airport (Minutes): 25
Year Hotel Built: 2009
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.7
  • Location 7.7
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.6
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Eric D. from Malaysia
Couples
Stayed one night in March 2016
nice place for one night stay
the hotel is good and clean , great value for the money , calm , around are few great restaurant and a HUGE shopping mall , this is a great area if you like shopping . the area is still developing now
Reviewed April 11, 2016

Eric D. from Malaysia
Couples
Stayed one night in March 2016
good value for the money
the hotel is good and clean , great value for the money , calm , around are few great restaurant and a HUGE shopping mall , this is a great area if you like shopping . the area is still developing now
Reviewed April 11, 2016

Genista V. from Belize
Couples
Stayed 3 nights in March 2016
krystal cancun easter vacation 2016
the pool, location , rooms
Perfect for my family😊
Reviewed March 29, 2016

Stefanie W. from United States
Couples
Stayed 2 nights in February 2016
Awesome customer service...comfy hotel!
Staff was friendly and prompt. Locations was great, shopping mall across the street and many great restaurants with in walking distance.
I would definitely recommend this hotel to my friends/family. Should we find ourselves in Cancún in the future, we would certainly stay here again. The price was right and we got exactly what we had paid for, maybe a little more. The staff was wonderful, the room was nice with a great view of downtown and the breakfast buffet was delicious!
Reviewed February 23, 2016

Julie T. from Australia
Couples
Stayed one night in December 2015
Great shopping location - friendly staff.
Staff, comfortable bed, shopping location.
Our stay at the hotel was great, especially since we just came from spending a few nights at a $1,000 per night 5 star all inclusive hotel to this standard 4 star hotel at a fraction of the price, I really thought it would be average, but it was great!!! The staff at this hotel were SO much friendlier and more helpful the resort I stayed at prior. For the price paid, the room was comfortable and the breakfast was great. Every single staff member we encountered during our stay were genuinely helpful and friendly. Hotel is across from a major shopping centre, which is why we stayed here a night. The only negative about our stay was that the person in our room prior obviously had diorrhea and it wasn't cleaned up properly around the base of the toilet when we got there, which was a disgusting start, but after it was cleaned properly... there was nothing else negative about this great hotel.
Reviewed January 11, 2016

Toure L. from United States
Couples
Stayed 3 nights in December 2015
Great stay, nice location
Food, service, location
Reviewed December 07, 2015

Hui K. from Malaysia
Business travelers
Stayed one night in April 2015
short stay
room, service, location
Reviewed June 16, 2015

Hui K. from Malaysia
Business travelers
Stayed 2 nights in April 2015
short stay
room, service, location
Reviewed June 16, 2015

Amber M. from Canada
Couples
Stayed one night in May 2015
Close to airport, good value for money
Clean, great staff, location
We stayed here overnight and were only in the hotel basically to sleep. It's in downtown Cancun and you can see the beach from the 10th floor, not sure how far it actually is though. The breakfast is super and the staff had everything ready for us when we got there and arranged taxi pick up to take us to the airport which cost about $30 CAD and was about a 10/16 minute drive
Reviewed May 13, 2015

Dennis S. from Canada
Couples
Stayed one night in February 2015
good value for the price for a one night stay
very clean rooms; nice swimming pool;helpful staff
met our needs exactly; good price and clean hotel
Reviewed February 28, 2015



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