arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 3770 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.6
  • Location 8.4
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.3
  • Food/Dining 7.0

Dinyo T.
United States
March 24, 2013
convenient
convenient, comfortable and easy
convenient location, clean room, easy to find good food around the hotel area

Dinyo T.
United States
March 24, 2013
convenient and comfortable
traffic convenient, nice restaurant and clean room
convenient to any place, nice restaurants and easy to find good food. closed to my working place, easy to get to station

WEERAWAT U.
Thailand
March 22, 2013
Clean & near the shopping area
Clean, fast service, good location
Everything is good, except air condition. We cannot control or adjust the temperature. It's too cold in the night time. Besides that, we cam smell the cigarette smoke come out from the air condition in the night time, as well.

John G.
Australia
March 21, 2013
Very tasteful hotel
English speaking, great room, close to shops
Fantastic hotel always stay there. Staff very helpful and friendly. Great coffee place downstairs. Beautiful foyer. Great for business stay or shopping.

Dennis L.
Singapore
March 20, 2013
Take note: Only LAN Access and no wifi !
Clean, Good Location & Spacious
I was impressed with the honesty housekeeping lady. I left something important when I check-out at the front reception. The housekeeping lady actually called the reception and asked me to go back to the room to retrieve my item. I went back and she handed it to me. I thank her profusely and gave some tips which she declined saying she was just doing her job. However, the staffs at the front reception wasn't too polite or friendly. And also there's no internet wifi at all. It's all LAN. So if you need wifi for work, skip this hotel! By the way, my room was 2222.

Yoke Y.
Malaysia
March 19, 2013
Easy access to the MRT and local eateries
Easy access to local eateries, public transport and boat tour along the pearl river
Easy access to the MRT and convenience with the bus service either going to Macau or Hong Kong. Do not need to go anywhere to catch the train. With a 24 hour service restaurant at the corner you can never go hungry. Hotel is able to enter from either the front or back of the hotel to eateries. Can walk along to a lot of whole salers, shopping centre with a nearby McDonalds. Nice park in front of the hotel with a lot of exercise equipment. Pleasant place to walk with a lot of shade in the area.

Benito S.
Philippines
March 19, 2013
It was comfortable....
friendly staff, good location, comfortable room

Hans L.
Germany
March 19, 2013
International hotel with charm
Central location, close to Beijing Road, on the Pearl River, close to metro
Bussiness Suite is a good investment. Own reception on the 33rd Floor. Every evening happy hour. Very friendly staff throughout the hotel. English skills are not a problem. The rooftop restaurant offers good breakfast and a very good variety of dishes or buffet dinner. The rooms, however, could use a good modernization. With the handle of the decor of the room, we did not arrive in 2013.

kosol P.
Thailand
March 18, 2013
good location for shopping
good loction ,clean
good location but no service. no wi fi as said in booking free wi fi.

Eunkyung L.
South Korea
March 17, 2013
good location and river view
good location, rever view, and near to decent club and bar
I was here for business. Mainly , I was exhibition at Pazhou stataion. and I checked out that haizhu guangcheng is 30 min by metro. It was not near but wanted to feel of night at guangzhou. that's why I chose this hotel...it is just 3min away from station on foot. you can find out bar and club.