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Agoda Verified Reviews

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Very good



based on 3756 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.5
  • Location 8.4
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.3
  • Food/Dining 7.0

7.7 Hong C.
China
March 07, 2013
Perfect location and great view
The river view is great, good location, but Internet and wifi not good
As above, good location and good view. Convenience for business person and traveller. The only problem is the Internet and wifi, 4 star hotel should have free wifi and wireless Internet. Generally said still a good hotel.

6.7 Sharon T.
Singapore
March 07, 2013
Great location with pleasant room
Near subway station and shopping area
A pleasant hotel with very accommodating staffs. I was upgraded to a room with river view complimentary. Hotel have a convenient store that is so convenient to purchase my drinks. The subway station is just within walking distance and it is so convenient to move around in town. Hotel is within close proximity to the shopping area e.g.. Beijing Road Pedestrian Street etc.

7.7 wee L.
Singapore
March 07, 2013
good location n easily accessible
good location and alot of taxi drivers know this hotel. walking distance to some major malls
situated beside the great zhu jiang. right beside there's a big restaurant serving seafood and other local delicacies. quite a convenient location and walking distance to beijing road.

7.7 Lee R.
Hong Kong
March 06, 2013
Good Location. New Renovated Room.
Clean Room, Nice River View, near wholesale market

8.7 Joe Y.
Singapore
March 05, 2013
Good hotel at the Right place
Superb location, nice restaurant, comfortable room
that was our second time staying at the hotel and we can find another word to describe how satisfying we were. we picked this hotel because it is near all the places where we feel is right for us; nice restaurants with very good food; decent spa and food massage; and great shopping area just 10 minutes walk from the hotel. hotel provides free internet connection which is nice.

5 SWEE L.
Singapore
March 04, 2013
Non-smoking rooms are still smoking rooms
good river view
Was held at the reception for a really long time and informed during checkin that there were no more rooms for me and was thus updated to a Business Suite. As I originally requested for a nonsmoking room, river view and high floor, they gave me a high floor (35th floor), river view and nonsmoking suite too. All was well until.. upon stepping into the room given, I was greeted with a heavy stench of cigarette smell that was extremely unbearable. I proceeded down to the reception for a change of room and was allocated another suite on the 34th floor. This time I was greeted with a stench of vomit smell that engulfed the entire room and was very much worst than the previous room I had. The housekeeping team was called and as the housekeeping team wasn't able to do anything about the smell, they suggested for a change of room for me. After many calls up and down the reception, operator and housekeeping staff, I was finally given another room on the 31st floor. Having felt like a fool going up and down the lifts with my many luggages in tow and changing of rooms multiple times, i was certainly hoping that the next room will be a better one. To my disappointment, the next room was also engulfed with cigarette smell albeit very much better than the first room as the smell was fainter. I decided to settle since I doubt it will get any better. Anyway, upon settling in, I found it was ironic why the rooms were even catogorised as non-smoking rooms when there were matches and 3 ash trays provided (1 in the living room, 1 in the washroom and 1 in at the study). How will non-smoking rooms ever be free from cigarette smells when there are these items tempting possible smokers who choose to stay in non-smoking rooms?

8 YOON C.
Malaysia
February 28, 2013
Good location but odd shaped room
There is a good restaurant on the first floor
i was allocated an odd-shaped room on the 22nd floor(room no 2201). you literally have to twist your head to watch tv as it is located at an awkward angle from the bed.

8.7 Sumana K.
Thailand
February 28, 2013
Good services and good location to stay
Reception in the font and in the restaurant is very nice to talk
The hotel locate in opporsite of Pearl River and close to Haizu square station where is very convernient to travel to attractive places and also close to good seafood restaurant and night bar.

7 Tsang F.
February 25, 2013
The service is satisfactory.
Location of the hotel is convenient for shopping and dining.
The rooms have been renovated and they become more spacious. My experience for last year was that I had to wait for quite a long time for check-in. But it has been improved this time as it took about 20 minutes to complete check-in and the staff received me was nice and polite. Besides, the room service staff attended to my requests quickly.

7.7 saleh O.
Libya
February 24, 2013
yes
very good hotel
hotel very good location near shopping area and Beijing road also have nice river view