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Recent customer comments

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Very good



based on 3754 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.5
  • Location 8.4
  • Room Comfort/Standard 7.4
  • Staff Performance 7.3
  • Value for Money 7.3
  • Food/Dining 7.0

Cheuk K.
United Kingdom
January 21, 2013
View of Pearl River
View of Pearl River
The hotel is located at the side of the Pearl River. The room we stayed have a view of the Pearl River and also the Canton Tower.

gunawan S.
Indonesia
January 21, 2013
graet location
near the attraction
good location,enough clean,near the shoppiiinggg malllllll

Bickford Y.
Philippines
January 19, 2013
great location and room is big
near shopping
the views of the river at night were very beautiful. it is near shopping and restaurants

Dennis L.
Singapore
January 19, 2013
Appalled by the cleanliness of the room !
Tight security
we chose this hotel because it was rated as a 4-star hotel. check-in took a long time as they had to process lots of paper documents. when we got into the room, we were appalled by the cleanliness of the room. there were left-over peanut shells on the floor near to the bed and accumulated dust. we called house-keeping. she didn't look too happy and vacuum the peanut shells without bothering to clean up the dust. was disappointed by the cleanliness as cleanliness of the rooms is always a priority for me.

On Y.
Hong Kong
January 18, 2013
Great Location, Big room
nice restaurant
Stay for a night, great location, very near MTR station, the room is big, the bed is quite comfortable despite the it's a bit old. They provide free internet, but only LAN, if you want Wifi, you may ask reception to lend you a router which work fantastic. There are two restaurants at the hotel, both are good, worth to try. Don't go to the big big restaurant behind the hotel, it's quite expensive and the foods taste bad! Near shopping area!

Jon A.
Norway
January 18, 2013
Middle class hotel with okey service.
Very good location
This was second time I stay at business suit and I think is okay. Nice price for big rooms, but little bit old. Food and service in middle class.

seck H.
Singapore
January 17, 2013
Great hotel with good service staff
Business suite -room clean and spacious.
a good hotel , the location is near to all the supplier shopping area . can even walk to all the shopping center for 10-20mins. is highly recommended for those going for the supplier center . the hotel have a cafe , and a post office . is convenience for those buying a lot of stuff which can send by post back to their country .

William W.
Malaysia
January 17, 2013
A business friendly, clean and convenient hotel.
Chinese Restaurents
A well located hotel with the subway just within walking distant (5 minutes), the express bus shuttling with Hong Kong and Macau with Guangzhou is just in front of the hotel,a park right in front of the hotel, a scenic Choo Jiang River is only steps away. a good selective of food are all within walking distant and the hotel also have 2 excellent Chinese restaurants. The hotel services are excellent and it's equiped with internet connection but WIFI is only available in the lobby lounge (I think that's the only inperfection of the hotel).

KOK T.
Malaysia
January 17, 2013
Newly renovated room
Location and nice room
Hotel newly renovated rooms is just in time. Our last visit there rooms were rather not spacious. The new room feel much more spacious . The staff response to customers was acceptable. We visited the restaurant here , the new expanded dim sum restaurant was good and worth visit again. Hope hotel can include and provide free gym facility for hotel guest.

Wei Y.
Singapore
January 17, 2013
Disappointing Service Staff
Convenient Location
This is not my first time staying at the hotel, but the recent stay have been disappointing, with Business Centre Service staff who do not know about their job as far as tour trips which the hotel offers, to the rude attitude from those at the pool.