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Recent customer comments

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Very good



based on 3773 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.6
  • Location 8.4
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.3
  • Food/Dining 7.0

CHEE K.
Malaysia
November 23, 2012
Great hotel , good location and excellent service
Clean and excellent service.
Everyone is friendly and give excellent service.Easy to move about and taxi are always available anytime. would recommend this place.

Chunzi Y.
Singapore
November 23, 2012
Very disappointing, not comfirtable at all
good location
I went with my parents and daughter to Guangzhou just for one night to transit my flight to Singapore, I checked the reviews about this hotel and booked two rooms. It is not a very pleasant stay. I am extremely disappointed with the hotel rooms, they are very old and with outdated renovation. The bed is hard, and the blanket is thin. We booked the river view rooms, and the noise from the road is very loud. We could also hear water sound clearly whenever our next door neighbor uses the bathroom. The bathroom is very small, and the towels are old. We have to stand in the bathtub to shower, which made me very worried that my parents might fall. The hotel is definitely not worth the price they charged. One incident happened the next morning after we checked out, we were already on the taxi to airport when my mum realized she had left something in the fridge (some Chinese herb). We returned to the hotel to take it, it took me quite a while before they were willing to open the room and let me check. When I reached the hotel room, I saw our things have been taken out from the fridge by the cleaner and put on the table. I was wondering how come they did not inform when we checked out the hotel. Even if they realized after we had left, at least the counter should be informed that something was left behind, in case the customer would go back to take. I would not want to go back again.

CAROL O.
Singapore
November 23, 2012
Great location and friendly staff, very helpful
Staff were friendly, ready to assist with information & courteous
the views from our room were fantastic. we had booked the pearl river view and the night colors were spectacular. the room was comfortable & had all requirements. the restaurant in the hotel was very good, so was the seafood restaurant next door - open 24hrs. the travel agent for bus tickets to hongkong & macau are within the same complex, very handy. the buses run from the front entrance. underground train station across the road. lots of eating places close by & shopping in beijing road was a short walk away.

Guldehen Y.
Turkey
November 23, 2012
Cok eski servis kalitesi cok duşuk
Hiç bir sey
Room was smelling and we had to fight with hotel people to open the window to get fresh air I am allergic person and got sick of the smell

VUN C.
Malaysia
November 22, 2012
lovely hotel with excellent view
clean and stunning view
good location and near to subway,we would love to stay in again.

Lim K.
Malaysia
November 22, 2012
Good location
Good location
Nice hotel with good night view around the city or river view. Good shopping area surrounding.

Adi N.
Indonesia
November 21, 2012
Good hotel but no sofa on the reception hall
Nice hotel
had bad experience on our first day stay which the hotel management change my room without notice. While check-in, the staff gave me room no 514 (for example) and he told us that we cannot check-in first due to early check-in so we put our luggage on the porter side. On the night time after shopping around, when I asked for my hotel key, they gave me room no 518 without telling us. The staff admitted they changed the room after I asked them. what an unprofessional staff they have. For room and hotel facilities, everything is fine

Mohammed S.
Bahrain
November 21, 2012
Strategic Location
The hotel location is strategic
The hotel is so nice and have lots of rooms with plenty of elevators. The location is really nice with lots of daily tourist buses which takes you to different areas aroung guangzhou such as Maccao

Viroj L.
Thailand
November 20, 2012
Good location with walking distance to Ye De Lu
Minimart down stair and close to good restaurant
Room good condition with nice view (pearl river). Walking distance to restaurant, subway, and shopping locations (one link, Ye De Lu).

Viroj L.
Thailand
November 20, 2012
Good hotel close to shopping street (Ye de Lu)
Familymart at the lobby floor
Close to a good local restaurant. Walking distance to Ye De Lu. Hotel room in good condition with good river view. Only down side is that free wifi only available at the lobby floor near the front desk.