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Recent customer comments

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Very good



based on 3773 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.6
  • Location 8.4
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.3
  • Food/Dining 7.0

Charles L.
Singapore
October 13, 2015
Nice Location
Good Location, Clean Room, Nice View

Suminsen S.
Indonesia
October 12, 2015
Good Stay
Friendly Staff, Good Location, Nearby MRT
Great location with very helpful & friendly staff. I would recommend staying here, it's an old but good hotel.

Lioe L.
Indonesia
October 10, 2015
Standart hotel
Good view,

lim W.
Singapore
October 08, 2015
Bad mannner
Location
Staff is not well train very badmanner

May E.
Malaysia
October 07, 2015
clean, location
clean, location

James C.
Hong Kong
October 07, 2015
Comfortable accommodations - but be alert for...
Room was clean. Housekeeping staff extremely efficient.
Overall, the stay was nice and comfortable. Great housekeeping staff - very efficient. But be alert of the room you may be assigned to. We dislike the first room given to us. We went back to the front desk to ask for a different room. Please note that this is our 4th stay in a 4 month period- so we know what our room should look like. When we told the front desk rep. We did not like the room - which was an ADA compliant faciliated room. She replied that this is the type of room we get under the conditions of the special rate. Anyhow, we finally got a different room.

Lioe L.
Indonesia
October 05, 2015
Near the River
Clean, easy to mrt, and good view

Helen R.
United Kingdom
October 02, 2015
Nice hotel close to the wholesale shopping areas
Location, comfortable bed, lunch in the 1st floor restaurant
First time we have stayed here. Nice hotel but some of the reception staff do not speak very good English. Room comfortable although a little small for a 4 star hotel and the bathroom was VERY small. Ate in the restaurant on the 39th floor once which was okay but not worth the price and a small tin of beer was about £3 !! Easy for taxis and in a great position for the wholesale markets. Great views of the Pearl River

Lam K.
Singapore
September 29, 2015
Good location
location, location & location
Pleasant stay as i booked the business suite and thus was directed to 33th floor for check-in … staff is friendly and courteous … hotel is not new and not in perfect condition … example the room door need some force to close and open, the sliding wooden door separating the bedroom and washroom is old and in bad condition … toiletries need to improve as they only give a small set even when there are 2 guests in the suite … restaurant food are nice especially the tim sum … overall … it's all about location …. the MRT is just right across the hotel and there's lots of shopping down the road …

Enie C.
Singapore
September 24, 2015
couple from Singapore
cleaniness, good location and good views
pleasant and happy