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Recent customer comments

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Very good



based on 3774 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.6
  • Location 8.4
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.3
  • Food/Dining 7.0

Elaine T.
Norway
September 18, 2012
Nice hotel with good service
Good Chinese restaurant and close to shops
Appreciate the good service and for upgrading our room. Pity there is limited wifi access and when we went to the bar area (ground floor) for the access, the service staff there was not very pleasant or helpful.

Choon K.
Singapore
September 18, 2012
Great Location near Train Station & Bank of China
Good Restarant on lvl 2, Minimart at Ground floor
The excutive room allocated to us was on the smoking floor, it has a heavy smoky smell and the air-condition is directly blowing towards the bed. The design & layout of the room is also not to our liking. Minustes later, we can even smell the scent of instant noddle coming out of the air-con/ air vent. We decided to upgrade to business suite on a non smoking floor; which was way much better. The breakfast spread is not too bad, though somewhat below our expectation. There's 3 restaurant. In terms of service and food qulaity, the 2nd floor surpass that of the 3rd and 39th floor. Overall, it's location is a good as the bank of china is just a few steps a way if you should require banking service and the train station, MTR, is abut 5mins walk away. For a relaxing stroll in the morning or night,the pearl riverside is just mins away.

Judy Z.
Canada
September 18, 2012
good hotel to stay
good location which can see the river in the room, easy take the transportation to anywhere, good food in the resturant within the hotel
good services of the hotel, great location which is very convience to go anywhere by bus, subway and taxi. there is so many good resturants near the hotel. Good buffet in the hotel.

KOH N.
Singapore
September 18, 2012
great location but small rooms
convenient to move around as near subways
the rooms is rather small and the carpets is running out and dirty wuld class it as 2nd or 3 star htl. only good as convenient for transport to move around.

NAZAR K.
United Arab Emirates
September 18, 2012
Great location but very bad service
I liked the location and near to the river
I had very bad experience with this hotel. Staffs are very irritating type. Very small rooms. I booked for twin bed and they provide single bed. Very noisy and smelly rooms. Should not be given 4 star status for this hotel. Very bad behavior of staff.

osama A.
Egypt
September 17, 2012
Nice hotel With very quite and river view
Service is not so nice
For business trip is ok and nice place with very quite and river view but not nice for lovely staying

Maria T.
Indonesia
September 17, 2012
Not going to go back...
Room is okay
The only hotel that I'd ever stay where the hotel is guarded on each floor when you check in! They observe the number opf guests and everything... Sauna have to pay, and swimming without swimming cap is not allowed, though the swimming pool is so tiny! Check out is long, mostly handled by trainee...and they even fight and complain in front of the guest (since I understand some canton and mandarin..) And on my floor, the whole floor was covered with huge white cloth at that time...not sure what happens... Personally, I won't come back..

JATURONG K.
Thailand
September 16, 2012
Great location good view
Rever view at night very beutiful
for the business suite of this hotel is great. they provide the room very good and clean. i stay here in the same room type twice. i still impression with them. good choice.

Supachoke P.
September 16, 2012
Convenience good location for shopping
best deal
Pretty clean room high floor good location for shopping best deal good price high floor veri impressive

Pansak T.
Thailand
September 15, 2012
Good room great location
Walking distance to subway
The hotel is well managed, it's just a few minutes walk to subway. It is actually close to many wholesales market and number of happening places. My booking didn't include breakfast so I don't know about how good the hotel food is but the Chinese restaurant on the 3rd floor is quite good.