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Recent customer comments

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Very good

based on 3794 reviews
  • Cleanliness 7.4
  • Facilities 6.6
  • Location 8.4
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for money 7.3
  • Food/Dining 7.0

Lioe L. from Indonesia
Business travelers
Stayed one night in August 2015
Standart hotel
Good view,
Reviewed October 10, 2015

lim W. from Singapore
Business travelers
Stayed 3 nights in October 2015
Bad mannner
Staff is not well train very badmanner
Reviewed October 08, 2015

May E. from Malaysia
Business travelers
Stayed one night in May 2015
clean, location
clean, location
Reviewed October 07, 2015

James C. from Hong Kong
Stayed 2 nights in October 2015
Comfortable accommodations - but be alert for...
Room was clean. Housekeeping staff extremely efficient.
Overall, the stay was nice and comfortable. Great housekeeping staff - very efficient. But be alert of the room you may be assigned to. We dislike the first room given to us. We went back to the front desk to ask for a different room. Please note that this is our 4th stay in a 4 month period- so we know what our room should look like. When we told the front desk rep. We did not like the room - which was an ADA compliant faciliated room. She replied that this is the type of room we get under the conditions of the special rate. Anyhow, we finally got a different room.
Reviewed October 07, 2015

Lioe L. from Indonesia
Business travelers
Stayed one night in August 2015
Near the River
Clean, easy to mrt, and good view
Reviewed October 05, 2015

Helen R. from United Kingdom
Business travelers
Stayed 6 nights in September 2015
Nice hotel close to the wholesale shopping areas
Location, comfortable bed, lunch in the 1st floor restaurant
First time we have stayed here. Nice hotel but some of the reception staff do not speak very good English. Room comfortable although a little small for a 4 star hotel and the bathroom was VERY small. Ate in the restaurant on the 39th floor once which was okay but not worth the price and a small tin of beer was about £3 !! Easy for taxis and in a great position for the wholesale markets. Great views of the Pearl River
Reviewed October 02, 2015

Lam K. from Singapore
Stayed 4 nights in September 2015
Good location
location, location & location
Pleasant stay as i booked the business suite and thus was directed to 33th floor for check-in … staff is friendly and courteous … hotel is not new and not in perfect condition … example the room door need some force to close and open, the sliding wooden door separating the bedroom and washroom is old and in bad condition … toiletries need to improve as they only give a small set even when there are 2 guests in the suite … restaurant food are nice especially the tim sum … overall … it's all about location …. the MRT is just right across the hotel and there's lots of shopping down the road …
Reviewed September 29, 2015

Enie C. from Singapore
Stayed 3 nights in September 2015
couple from Singapore
cleaniness, good location and good views
pleasant and happy
Reviewed September 24, 2015

Aimee L. from Philippines
Stayed 6 nights in March 2015
Quiet place
Clean, quiet, lots of food around the hotel
Good and satisfied.
Reviewed September 24, 2015

Lee M. from Canada
Solo travelers
Stayed one night in September 2015
Happy with my stay
Location, security, cleanliness
Reviewed September 21, 2015