arrow-up-icon Get points on your miles program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 3750 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.6
  • Location 8.4
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.3
  • Food/Dining 7.0

5 tin L.
Hong Kong
August 02, 2015
Room need to be renovation.
big room, great view, good location.
room feels dirty and old, have smell, carpet is dirty.

8 Tay G.
Singapore
August 02, 2015
Location
Location, comfortable bed, cleanliness

7.7 Edric Y.
Malaysia
July 31, 2015
Toilet needs improvement
Location, convenient one of the best in the area as others are horrible
The shower flooring was made of rough surface to prevent guest from falling on slippery floor. However it's not properly maintained and needs a hell lot of scrubbing. Can feel the slipperiness of the moss/soap

8 Lai C.
China
July 24, 2015
Good, clean hotel
clean room, acessible, big
Can rich the MTR easily. There are a variety of shuttle bus to everywhere.

7 WAI W.
Singapore
July 23, 2015
The exterior is grand, but rooms are runned down
good location, convinient and near subway station.
Fair.

8.3 Ratna S.
Indonesia
July 22, 2015
best city hotel for businnes
city centre, near MRT, river view
the room is very clean, this is my second time to come to this hotel. I always come here for businness trip, near MRT, many restaurant, walking distance to Beijing Road, river view. staff helpfull

6.7 Wei Y.
Singapore
July 21, 2015
Always been staying at this hotel
Location, Convenience and Restaurants in the area
Always been here and will always return.

4.3 LEUNG L.
Hong Kong
July 16, 2015
Poor service and silly check-in process
Cleaningness, location, transportation
They requested all customers to sign on the form before providing the key, which I even cannot arrange it on behalf of my parents. The staff is not professional and we have taken over 15 minutes for a simple check in for 3 rooms. The rooms were not available still at 4 pm, and We ended up can check in 2 rooms only. So in general, this hotel is not upto standard.

7.7 settavit H.
Thailand
July 16, 2015
Good for business
clean, greatfood , convenient

10 lee C.
Malaysia
July 13, 2015
Excellent
Good location, Good food, Good service
Awesome