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Verified traveler reviews

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Very good



based on 3796 reviews
  • Cleanliness 7.4
  • Facilities 6.6
  • Location 8.4
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for money 7.3
  • Food/Dining 7.0

Carlos A.
Portugal
June 27, 2016
Very good choice
Everything was perfect. They gave us a Club position and we felt very comfortable. Surely we'll come back

Lim G.
Singapore
June 27, 2016
friendly staff and convenient for work
total overall is good

ANG C.
Singapore
June 26, 2016
becoming from good to bad
Too many trainee at front desk. I was told to pay for breakfast for 2nd pax. Say only provide free breakfast for 1 pax by the trainee. I was staying in the executive suites. Air conditioning not working well at night.

Yap W.
Singapore
June 24, 2016
A lot of areas need improvement
Room deco (as stated in other reviews) is outdated. Booked a business family suite for 3 (foldable bed was free & hard & you could feel the spring), toilet is spacious but ceiling is really low (I'm 1.7 & could easily touch the ceiling when I raised up my hands), bath tub is low & can't even reach my knee (so forget about soaking in it), sliding door is heavy & noisy & you can see from the outside (not transparent but still can see if you are naked or not). Complimentary water is not even the standard 500ml bottles. There is no power point in the area where the beds are (so no charging & using your mobile while lying in bed). The hair dryer old & not hot enough. You can request for a portable hair dryer but you cannot use it in the toilet & you can use the extension cord provided in the room (could be a lot of people complained about lack of power points). They placed Evian mineral water at ¥45/bot in the room. Don't be mistaken & it's better to purchase from Family Mart just downstairs at L1. Wanted to try the the restaurant at L3 but nobody seemed to bother (there were 2 staff near the door). Staff at business centre weren't friendly & approachable. There was complimentary cruise tickets given for the room I booked. The price list they have is not updated & I had to do a top-up in the end (complimentary tickets only cost ¥65/each but that's the 2nd lowest range among other prices so if you want a better view you have to pay more). There's bus services going to HK, you can either book at the business centre or the travel agency just beside. Go to the travel agency, staff is friendlier.

SHANG C.
Malaysia
June 23, 2016
Location
Good location, clean and value of money

SHANG C.
Malaysia
June 23, 2016
Clean
Excellent

See W.
Malaysia
June 20, 2016
Splendid
Value for money and strategic location

Ridwan W.
Indonesia
June 15, 2016
Good hotel near to Haizhu Square Metro Station exit F
The hotel location is very good near to metro station. There is food arround the neighborhood

Ridwan W.
Indonesia
June 15, 2016
Good Hotel in front of Haizhu Square Metro Station Exit F
The hotel location is very good near to metro station. There is food arround the neighborhood

Siak L.
Malaysia
June 10, 2016
Simple, convenient and accessible.
Simple room with hopeless wifi gateway. Great view of the river and lots of food around.