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Recent customer comments

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All reviews (642)

Business travelers (224)

Couples (172)

Solo travelers (146)

Families with young children (26)

Families with older children (17)

Groups (57)

Excellent
8.3
based on 642 reviews
Hotel Condition/Cleanliness
8.7
Facilities
8.4
Location
9.2
Room Comfort/Standard
8.6
Staff Performance
8.4
Value for Money
7.6
Food/Dining
7.4

5.7 BUDIYANTO H.
Indonesia
July 16, 2013
Not up to my expectations of a 5-star hotel
Near to MTR Train Station, Near to shopping malls. Very close to Hard Rock Cafe.
Not my kind of neighborhood, especially staying with young children. Unfriendly front-desk staffs. Very small room for a 5-star hotel.

8.3 Ove R.
Norway
July 11, 2013
Centrally located and noisy
Location, design, service
I have stayed many times in this hotel and it is a good design hotel With excellent service and nice rooms and comfortable beds. One problem With the area is that there is a lot of party going on almost every night, both outside the building and also in the Club related to the hotel. If you want a good night sleep this may not be the bast place to stay. I also thought the wifi was for free given the information at Agoda, but at departure I was charged With 450 HKD for this service. I have complained to Agoda so maybe this was an error that they will solve. Overall great stayn and enjoyed the hotel very much.

9 HON N.
Hong Kong
August 01, 2013
Great experience
location, friendly staff, excellent room
Can't complain at all, right in the middle of LKF, great location, room is very nice, attentive and friendly staff, highly recommended

7.7 Chong T.
Singapore
July 15, 2013
Great hotel in an excellent location!
The room was big and spacious with well-thought out design/fixtures. Overall feel was luxurious and very comfortable.
I had a good stay in the hotel. Check-in experience could be improved as service staff did not come across as very friendly. Check-out experience was seamless. But overall, it was a good stay.

7 Stuart F.
Australia
July 10, 2013
Comfortable
room size, location
Was good shopping. Very busy night life. Maybe a bit noisy at night. Also very hilly for walking in the heat. But a good area to see Hong Kong

9.3 Robyn H.
Australia
June 28, 2013
Trendy Comfortable and well located Hotel
Friendly and helpful staff; large hotel rooms with large windows; amazing well equipped bathroom

7.7 shaul M.
Malaysia
June 24, 2013
Best hotel i stayed in hk
Great location comfy n huge rooms best area in hk
Checked in without any problems.very quick. Staff was very attentive as they saw me sweating upon checking in..gave me a cold towel and a drink. Room was fantastic..biggest room i stayed in hk. Bathroom was huge too. They had a foot massage machine in the room. Great after a full day of shopping. Got a great deal for the room although the prices most of the time is ridiculously expensive. No pool but they do have a rooftop club with a great view. One thing bad about this place is you have to pay for wifi in the room. Hkd 150 for 24 hours..freaking expensive. For the price you pay for the room they should provide it for free or a small fee like what spg club members Wifi is free at the lobby. But when u stay on the 28th floor its a hassle. Overall my stay was really good..would stay here again if i get a reasonable price.

9 Robyn H.
Australia
June 28, 2013
Fantastic Boutique Hotel
Centrally Located; Large comfortable rooms well equipped for business travellers; trendy and spacious bathrooms

8.3 Sarah K.
United States of America
July 16, 2013
Great location for a night out in LKF
Great location for nightlife, amazing views from the top-floor nightclub
The hotel is clean and modern with large windows to enjoy the views. The bed was comfy, but instead of being a true King size it was actually 2 twins pushed together (could be bothersome depending on your sleeping habits). The location is superb for a night out in LKF. It's convenient to be able to stop back at your room to use the bathroom or take a break from the nightlife. You can hear the noise and music from the streets below even from rooms on the 20th+ floors, but it wasn't so loud that I couldn't fall asleep at 11pm on a Friday night. However I wouldn't recommend this hotel if LKF isn't on your destination list. The nightclub on the top floor has amazing views and a happening dance floor. The elevators serve both the nightclub and the guest floors (though a key card is required to access the guest floors), so there can be a line at night. Priority is given to hotel guests, so there was never too long of a wait for an elevator. Wifi is not free, which was a bit disappointing. There is free wifi in the lobby, just ask the front desk for the access password.

8.7 Robert G.
United Kingdom
June 18, 2013
Great location in you want bars
Great location, small hotel, friendly staff
Great stay lots of bars very close, but I don't think you should have to pay for wi-fi