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About Hotel Majapahit

Description

Hotel Majapahit is Surabaya's popular accommodation for either business or leisure purposes. With an ideal location in the heart of the city, the hotel is located in the center of Surabaya’s business and shopping district and is near many government and corporate offices. Originally built in 1910 by the famous Sarkies brother, this property is a classic landmark hotel with colonial style. Many of the original design features have been maintained, including stained glass windows, terrazzo floors, balconies, and verandas. Hotel Majapahit is a 5-star deluxe hotel comprising 100 suites and 43 guestrooms. All rooms are luxuriously furnished with a spacious work desk, a phone with an extra line for fax or modem, a private safe large enough to hold a laptop computer, satellite TV, and 24-hour access to the Wi-Fi internet connection. Each room is equipped with a mini bar, air conditioning, and superior amenities. The hotel's recreational and leisure facilities including a sauna, outdoor pool, tennis courts, and fitness center. The hotel also provides a shuttle bus to the Grand City Mall, one of the biggest shopping malls in Surabaya. For a thoroughly relaxing and wonderful stay, make the Hotel Majapahit your accommodation of choice.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Valet parking
  • Car park
  • Airport transfer

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

For kids

  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • BBQ facilities
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting service
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Garden
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • security [24-hour]
  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • Currency exchange
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-8 year(s) Stay for free if using existing bedding.
  • Guests over 8 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 35 USD
Breakfast Charge (when not included in room rate): 25 USD
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 01 km
Distance to Airport: 35 km
Non-Smoking Rooms / Floors: no
Number of Bars: 1
Number of Floors: 2
Number of Restaurants: 3
Number of Rooms : 143
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 1910
Year Hotel Last Renovated: 1995
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Verified traveler reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.9
  • Facilities 9.0
  • Location 8.7
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for Money 8.7
  • Food/Dining 8.2
Sort by

Lindsay C. from Australia
Solo travelers
Stayed one night in November 2015
Wow
Fabulous & stylish: next time, I'd stay longer
Reviewed August 21, 2016

CK L. from Malaysia
Couples
Stayed 2 nights in August 2016
fantastic hotel
a fantastic hotel which is the end for our indonesia trip. very friendly & helpful staffs,spacious and clean room especially room cleaning service twice a day. breakfast was fantastic. overall a very unique hotel which i ever stay with very quite and comfortable environment. i will be back again might be just for a comfortable stay and relax purposely with this hotel. please keep it up for your excellent service and friendliness. thank you and glad to stayed with you.
Reviewed August 17, 2016

Amrita T. from Indonesia
Business travelers
Stayed 2 nights in August 2016
nice colonial building
a bit noisy at 4am in the morning.
Reviewed August 15, 2016

jean-michel D. from New Zealand
Couples
Stayed one night in July 2016
Clean, a lot of char, excellent hotel
This is a very good hotel. Good breakfast, clean room, nice gardens, a lot of charm. Certainly one of the best hotel in Surabaya
Reviewed August 14, 2016

hwee L. from Singapore
Families with older children
Stayed 3 nights in August 2016
Great stay
We appreciate the upgrade to executive suites on the ground floor when the receptionist noted that we had granny who would have difficulty going to the rooms upstairs. We didn't need to ask for it. Indonesian food in Indigo is good. Taxis are readily available at front door. And the massage at the spa is so good, toe to head.
Reviewed August 13, 2016

Mary L. from Australia
Families with older children
Stayed 3 nights in August 2016
Wonderful holiday
We thoroughly enjoyed staying at the Majaparhit Hotel again and hope to be back next year.
Reviewed August 09, 2016

Nicolas M. from France
Solo travelers
Stayed 2 nights in August 2016
oasis in the center of Surabaya
very charmng architecture excellent staff even the restaurant is good enough
Reviewed August 09, 2016

YI-TING S. from Taiwan
Business travelers
Stayed 5 nights in July 2016
Beautiful and clean environment
The room is clean and looks exactly like presented photos. The staffs are very nice always having big smile and are very helpful if asking questions. On the last night of my stay, there was a wedding in the garden yard, people sang til midnight, we were informed by the hotel staff when we check-in but we thought it was OK because we left for flight at 3am. But for visitors who will not leave in the midnight, I suggest accepting changing room advice from the hotel staff because the music is really loud. Overall, this hotel is highly recommended!
Reviewed July 25, 2016

Mark B. from New Zealand
Business travelers
Stayed 2 nights in July 2016
Nice to be back after 14 years
Not too much had changed over the 14 years other than MO seems to have pulled out. Room are looking a little tired but still opulent and one for those that like to feel like aristocracy in wherever they stay. People too were just brilliant, super Indo friendly. Would still choose this over something new and fancy like the 4 Points over the road.
Reviewed July 20, 2016

lloyd W. from Australia
Couples
Stayed 7 nights in June 2016
Lovely friendly place to stay
Had a lovely stay, hotel was beautifully presented & maintained. Staff were all great & very friendly but professional at all times. Would highly recommend this hotel for business or pleasure.
Reviewed July 11, 2016



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