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Hotel Majapahit

Jalan Tunjungan No.65 - East Java, Surabaya Center, Surabaya, Indonesia 60275 (Show on map)

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Formerly : Mandarin Oriental Majapahit Hotel
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Area: Surabaya Center Number of Rooms: 143
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

from 986 reviews

Value for Money
8.7
Location
8.7
Staff Performance
8.9
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
9.0
Food/Dining
8.2
All reviews (986)
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Wei K. Couples Singapore, June 21, 2014
One of the Classical Hotels in Asia

History, Staff and Location
9
A Sarkies Brothers' creation, the Hotel Majapahit is among the classical hotels in Asia. It's history is enhanced by the fact that it was where the fight for Indonesian Independence started. I believe that this hotel was run by the Mandarin Oriental. The staff is attentive and capable. Pasar Genteng is just around the corner and Tunjungan Plaza just across the road (one-way roads in front of the hotel). Can't go wrong with this one.
Teoh C. Business travelers Malaysia, June 19, 2014
Comfortable, clean and quiet

Good food, pleasant staffs and heritage hotel with strong historic background
9
Great experience. I'll definitely come back again
Boon Q. Solo travelers Malaysia, June 17, 2014
Nice Hotel

Good location, hotel facility, customer service
9.3
thanks for the staff in the hotel, we had a wonderful holiday!
Owen J. Couples Australia, June 15, 2014
Classic colonial hotel

Historic style, helpful staff, central location
7.3
Grand colonial hotel, very beautiful building and gardens. Helpful staff, reasonable international breakfast.
Johan T. Couples Indonesia, June 15, 2014
Excellent hotel. Friendly and very helpful staff.

1. Hotel room 2. Great service 3. Nice surrounding
8.7
Enjoyed my stay at the hotel majapahit. The hotel has a great historical value. Furnitures are quite vintage.
Lim H. Business travelers Singapore, June 12, 2014
Nice ambience, friendly staff

Location, cleanliness, ambience
7.3
Excellent hotel, will stay again there when back in Surabaya.
Rizka S. Couples Indonesia, June 12, 2014
great hotel

clean, with friendly staff, nice view
8
so good
Kevin Y. Business travelers Singapore, June 12, 2014
Good hotel

Historical rich, nice food
6
Nothing to complain about
Mohamad F. Families with young children Singapore, June 11, 2014
Pleasant retreat

history, charming gardens and architecture, excellent service
9
A pleasant retreat from the hustle and bustle of Surabaya. Even though it is claimed to be a five-star hotel, standards in many areas really can't match up to one. Swimming pool shower and changing facilities are limited; the furniture in the rooms appear well-used and have a worn-out look; and the bathrooms can be better maintained. Mosquitoes are ubiquitous, even if all doors and windows are closed, but the staff really put in effort to eliminate them, and frankly, there is not much they can do about this persistent issue other than minimizing this health hazard. Regarding the staff, I must say that they are outstanding in their quest for service excellence. Welcome drinks are served immediately to weary hotel guests, assistance rendered whenever needed and they are all courteous and approachable. One setback though is communications - not all are able to converse confidently in fluent English. Location is quite good (it is very near to Plaza Tunjungan - a mere 5-minutes walk away), and it is easy to hail a cab down to reach anywhere in town. Breakfast is very decent, with a range of local culinary delights to complement the standard international buffet spread. Overall, I must say that Hotel Majapahit is very much value for money, and offers a tranquil and comfortable stay in hectic Surabaya. Thumbs up to all their staff!
Eric C. Couples Malaysia, June 11, 2014
Best hotel that i ever stay!!

Historical, classic, comfortable
8.7
This hotel is very well preserved even thought it already 100++ years old Nice garden, and nice ambiance, i love their garden Great breakfast, had lot of choices Near Tanjungan mall, only need 5-8 minutes walk One of the best hotel in Surabaya

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Customer Reviews - Hotel Majapahit, Surabaya

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