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Recent customer comments

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Excellent



based on 1033 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 9.0
  • Staff Performance 8.9
  • Value for Money 8.7
  • Food/Dining 8.2

8.7 silvia L.
Indonesia
January 19, 2016
Very impressed
staff, hospitality, vintage

9 Vishal K.
India
January 14, 2016
Best experience ever
Nice location, clean , room is nice and comfortable
Perfect and comfortable

9.7 Sukree K.
Thailand
January 02, 2016
Fantastic Hotel
Beautiful, Peaceful, Unique
We really impress we hotel decoration colonial style. there's really unique

9 Dewi F.
Indonesia
December 25, 2015
Serene & Historical
Historical, Good food and Hospitality
Comfortable, kind of spooky because it's an old building and old hotel, but perfectly maintained. Clean and cozy, serene and all the staff members are polite. The food are delicious.

5.7 Durwood M.
United States
December 16, 2015
My stay at the Majapahit
It is beautiful and full of colonial antiquities. The staff were very helpful. The rooms were very large.
I had easily my worst meal in Indonesia there and it was also the most expensive meal I've had. I got the lamb shush kabob and it was essentially chunks of lamb fat and gristle with a little meat attached. And it came out almost raw even though I ordered it medium. I sent it back to be cooked more but what returned was still awful. I couldn't eat it. The rooms are nice but my bedding was a little damp. The call to prayer at 4am was quite loud, not that they can do anything about that.

2.3 Hon Y.
Australia
December 13, 2015
Hon
Art Deco, ambient and quiet room.

9.3 Yasushi I.
Japan
November 05, 2015
Wonderful, except Wi-Fi.
The history of the hotel, the hospitality, and the building it self.
Comfortable and relaxed. I do hope to visit there again.

10 Rose R.
Singapore
October 26, 2015
hotel like a home away from home.
service, safety and cleanliness.
My family and I have always stayed at Majapahit from first time I visited Surabaya till now. Enjoyed the hotel (service, safety, cleanliness and comfort). The Indigo is fabulous and I always bring home kek lapis legit from the bakery after every stay. This last visit the wonderful staff from Indigo even presented my husband with a birthday cake complete with a candle. Not forgetting front office staff, always helpful when I had problems with my booking. And of course the staff of Martha Tilaar who still remember my name. Thnk U Henny, Nofi, Luluk and Andri. Will definitely stay at Majapahit again whenever in Surabaya.

8 Vishal K.
India
October 19, 2015
Good
Nice hotel
Nice

9.7 Kristina S.
Philippines
October 15, 2015
Beautiful hotel with excellent service
Beautifully maintained hotel, excellent amd satisfying spa amd staffs
Very good experience amd wish to come back again!