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Agoda Verified Reviews

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based on 1034 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for Money 8.7
  • Food/Dining 8.2

November 13, 2012
Great location and feels like home
heritage building and serenity garden view
This hotel is in great location in ciy centre. have an excelent sevice, good price. in colonial style

Lyn R.
United States
November 13, 2012
Colonial splendor
Ambience, staff, location
A stay at the lovely Hotel Majapahit is truly a step back through time. The room furnishings are elegant (the bathrooms alone are worth the room price) and comfortable. The staff is very well trained and will do everything to make your stay a success - they even come in the room while you're out to dinner to remake the bed, refresh towels, etc. Truly 5* treatment. One downside is that the chinese restaurant in the hotel offers shark fin soup. Considering that this is well known as a non-sustainable product in light of the 75 million sharks slaughtered annually, we were distresseed to see this and had dinner outside the hotel.

Raymond N.
November 12, 2012
Cozy hotel
The old building with cozy furnishing and well taken care gardening
Very cozy, and hotel staffs are helpful and friendly.

Listiari R.
November 12, 2012
A lovely Hotel
Very nice gardens and services
a very nice hotel, very quite and nice gardens and nice staffs, very convenience place....right in the center of the city...easy access to every where.

asrul S.
November 10, 2012
Hotel bintang 5 yang bersejarah
Classic Hotel
Hotel Majapahit salah satu hotel yang bersejarah dalam perjuangan kemerdekaan indonesia. Sebagai hotel peninggalan penjajahan Belanda, exterior maupun interiornya didesign dengan gaya classic, seperti berada ditahun 1940-an. Kamarnya cukup bersih dan luas. Fasilitas lumayan lengkap, kolam renang yang besar, jacuzzi, sauna, gym, dan spa. Pelayanan cukup ramah dan mengesankan. Lokasi hotel hanya berjalan kaki ke shopping mall terbesar di Surabaya, Plaza Tunjuangan dan CBD / pusat bisnis Surabaya, di jalan Basuki Rahmat. Saya menyarankan bagi pebisnis atau traveller yang ingin menikmati surabaya dengan suasana tenang dan berbeda untuk tinggal di hotel ini

Susan M.
November 09, 2012
Wonderful green oasis in a busy city
Huge room with balcony overlooking a lovely garden,wonderful spa, pool and very helpful staff
I loved this quiet oasis in the middle of a busy bustling city. As soon as you stepped through the doors the quiet and soothing ambience enveloped you taking you back to a bygone era. This beautiful old hotel has been lovingly restored and maintained, the rooms are huge and well appointed with everything you would need. Staff are very friendly and helpful. The breakfast spread was wonderful and Sarkies their Chinese restaurant served me a delicious meal at a very reasonable price. I had a wonderful treatment in their spa and also used their pool.It is very centrally located within walking distance of the main city centre and a large shopping mall. Also convenient to the train station.

Erwin W.
November 09, 2012
Classic and Luxurious hotel
Spacious room
Comfort, feels like home, nice garden view.Best location in the center of Surabaya, very spacious hotel room, and good services. Hotel long history and anthiques are very well maintained. Pretty quiet and private, suitable for individu who likes privacy and high prestige

Chyan Y.
November 07, 2012
Historic Hotel
Great location, well kept
Very historic hotel, built by one of the Sarkies brothers. Great location in Central Surabaya. The hotel is very well kept, with immaculate gardens. The rooms are big and everything works. However, the tiles in the swimming pool needs to be changed as there are algae growing on them. The 2 restaurants are good but not great. There are many other eating places in the huge shopping mall about 7 minutes walk away. The spa is good with reasonable prices. Will be back if I'm in Surabaya.

Peter R.
November 06, 2012
This hotel is fantastic in all areas
Great staff, great room and great food
We are frequent travellers as we are also in the hospitality industry and always look for good value with comfort. This grand old hotel has it all including very helpful well schooled staff, wonderfully comfortable and spacious rooms with the most exquisite gardens wherever you look. We have been made to feel like VIP guests by all at this hotel. We actually left here to go to Mt Bromo for 2 days which is a must and when we returned to Hotel Majapahit felt like we were returning home as we were made to feel so welcome again. It is impossible to find anything that we did no enjoy here. This would definitely be our first choice when we return to Surabaya as I am sure we will.

Frans H.
November 05, 2012
Nice classic style hotel, great deal
clean, spacious, good location
we were here for 1 night only, but an eventual second visit here is not out of the question. the hotel is done in old fashioned dutch style, still in good condition and properly maintained. the employees are very friendly and helpful. the price we had with agoda was a very good one, especially considering the good location. 3 min. walk away from the well known tunjungan plaza.