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Recent customer comments

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Excellent



based on 1034 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 9.0
  • Staff Performance 8.9
  • Value for Money 8.7
  • Food/Dining 8.2

Sanguan K.
Thailand
May 12, 2015
Excellent hotel in Surabaya.
Beautiful decoration, Staff friendly,Delicious foods.
Beautiful hotel and excellent decoration.Staff friendly,Delicious foods.

munkok C.
Malaysia
May 06, 2015
GREAT GREAT GREAT
You are paying to stay inside a landmark of history
The first Indonesian flag was flew here

Teo B.
Singapore
May 06, 2015
authentic Dutch style Hotel
service, room and toilet
I think their service n rooms are remarkable. Their breakfast was also a wide selection.

Natalie H.
United States
April 28, 2015
History before your Eyes
History of Indonesia is preserved in part right at the hotel. The significance of raising the Indonesian flag over the hotel in 1945 cannot be forgotten. The staff is very friendly and competent.
We are repeat guests as we enjoy historic hotels. The Majapahit is immaculate. There were more gorgeous plantings this year if that is possible. We came for a wedding and the bride had her wedding photos taken here. Beautiful setting. The pool is lovely too. The lobby is a great place to relax and visit with friends.

Zulfarida H.
United States
April 27, 2015
Very satisfying and friendly staff.
Location, friendly staff and historical
I was really satisfied with the service. They even upgraded the room from standard room to suite room without an extra charge. I will certainly come back to stay in this hotel.

Li T.
Taiwan
April 14, 2015
value fro money
Spacious room, beautiful garden surroundings, lots of choices for breakfast

James K.
United States
April 12, 2015
fabulous
hotel, room, service
Perfect

Yue L.
United Kingdom
April 12, 2015
Historic luxury
History, Art Deco, gardens
Great

Malini B.
Singapore
April 10, 2015
Comfortable and clean
The food was good. The rooms were very nice with beautiful view. The staff were excellent.
It was an amazing stay. The staff were very helpful and friendly. The hotel itself is waking distance go shopping centre. The spa and restaurant at the hotel are very good. Overall an excellent hotel. Would go again.

Tsung C.
Malaysia
April 09, 2015
Good
Location, Ambience, People