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More about this hotel:
    Area recommended for:
  • business
  • nightlife
  • restaurants
    Distance to airport:
  • Senai International Airport (29.5 Km)
    Customer comments:
  • "Clean and tidy rooms", "Good value", "Great staff"
    Top nearby attractions:
  • Giant Hypermarket Plentong (9.1 Km)

Note: Distances are measured as a straight line.

Hotel Masai Utama

No 103-105, Jalan Masai Utama 1, Taman Masai Utama, Masai, Johor Bahru, Malaysia 81750

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Features of Hotel Masai Utama

Hotel Facilities

  • 24-hour front desk
  • car hire
  • currency exchange
  • family room
  • laundry service
  • newspapers
  • restaurant
  • room service
  • smoking area


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

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Hotel description
Nestled in the heart of Masai, Hotel Masai Utama is an ideal spot from which to discover Johor Bahru...see more Nestled in the heart of Masai, Hotel Masai Utama is an ideal spot from which to discover Johor Bahru. The excitement of the city center is only 15km away. A well-kempt environment and its proximity to Hien Tian Meow Temple, Regency Specialist Hospital, Octville Golf & Country Club give to this hotel a special charm.

Hotel Masai Utama offers impeccable service and all the essential amenities to invigorate travelers. The hotel provides free Wi-Fi in all rooms, 24-hour front desk, Wi-Fi in public areas, car park, room service to ensure our guests the greatest comfort.

Step into one of 96 inviting rooms and escape the stresses of the day with a wide range of amenities such as internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk which can be found in some rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at Hotel Masai Utama.
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Recent customer comments

Filter by Traveler Type
All reviews (47)

Business travelers (16)

Couples (6)

Solo travelers (9)

Families with young children (4)

Families with older children (10)

Groups (2)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (47)
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sam N. Couples
Malaysia, December 27, 2015
Short gateaway

Good location, nice bed, nice staff
SHENG L. Business travelers
Malaysia, November 14, 2015
Average as 1 star hotel

Kind receptionist with sweet smile
overall is quite good, just the water pressure around that area is very low, my room have no water supply and therefore the staff over there open a room for tenant who room is no water supply to bath in there.
ZURAKA Y. Business travelers
Malaysia, September 30, 2015
Not as promised
Not pleasant at all. The floor of the room given was dirty (tile surface / uncarpeted). The bed sheet was dirty, my back became itchy with tiny red spots. No Wifi as promised and worst still, the room electronic lock wasn't function. Even though we were given a new room, cleanliness of the floor and wifi were still a problem. A new hotel but not well maintained.
safiah S. Families with older children
Malaysia, August 14, 2015
Strategic location,easy to find.

Lot of parking,staff friendly and the all the check in cleanliness and maintenance service are good.
feel comfortable,and be my first hotel to stay next time.
Saniyah K. Business travelers
Malaysia, July 02, 2015
if there is lifter facilities, would be better.

location near to industrial site, near masai town, condortable stay.
Good and its approperate.
Soon L. Solo travelers
Malaysia, June 28, 2015
A fair stay only

Fairly decent
Akhilesh N. Business travelers
India, May 07, 2015
Room was very smelly

Norhafiza M. Solo travelers
Italy, April 07, 2015

Locate 5 minutes to MMHE and TITAN. Standard.
Affordable and value for money.
Abdul M. Couples
Malaysia, March 02, 2015
Value for money

Location, Price
Wong K. Business travelers
Singapore, March 02, 2015
Business Trip Stay

Location, Accessibility & Friendly Staffs
Overall is acceptable except there's no café or coffee house in this hotel, room cleanliness is fine and staffs are friendly. Hotel located in between a Pub and a Massage Parlour which is sufficed for a quick relaxation after a day work.

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