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About Hotel Masai Utama


Located in the lovely area of Masai, Hotel Masai Utama enjoys a commanding position in the business, nightlife, restaurants hub of Johor Bahru. Situated only 15km from the city center, guests are well located to enjoy the town's attractions and activities. For those of you who want to venture out, Hien Tian Meow Temple, Regency Specialist Hospital, Octville Golf & Country Club are just some of the attractions available to visitors.

At Hotel Masai Utama, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Free Wi-Fi in all rooms, 24-hour front desk, Wi-Fi in public areas, car park, room service are just a few of the facilities that set Hotel Masai Utama apart from other hotels in the city.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning to please the most discerning guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Hotel Masai Utama is an excellent choice for your stay in Johor Bahru.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • car hire

Food & beverage

  • room service
  • restaurant(s)


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • newspapers

On-site facilities

  • family room
  • smoking area

Health and security

  • 24-hour front desk

Business & money services

  • currency exchange
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 15km
Distance to Airport: 30km
Number of Bars: 1
Number of Floors: 2
Number of Restaurants: 1
Number of Rooms : 96
Year Hotel Built: 2010
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Verified traveler reviews

Filter by traveler type
  • Hotel Condition/Cleanliness 5.9
  • Facilities 4.5
  • Location 6.5
  • Room Comfort/Standard 6.1
  • Service 6.7
  • Value for Money 6.8
  • Food/Dining 5.0

khairul R.
May 22, 2016
just ok

Samir A.
May 16, 2016
Business Travel
convenience and affordable

Ting L.
May 06, 2016
Smelly room
Dirty, smelly, poor service

sam N.
February 29, 2016
Weekend get away
Very good location, near to Festival Layang-Layang

sam N.
December 27, 2015
Short gateaway
Good location, nice bed, nice staff

November 14, 2015
Average as 1 star hotel
Kind receptionist with sweet smile
overall is quite good, just the water pressure around that area is very low, my room have no water supply and therefore the staff over there open a room for tenant who room is no water supply to bath in there.

September 30, 2015
Not as promised
Not pleasant at all. The floor of the room given was dirty (tile surface / uncarpeted). The bed sheet was dirty, my back became itchy with tiny red spots. No Wifi as promised and worst still, the room electronic lock wasn't function. Even though we were given a new room, cleanliness of the floor and wifi were still a problem. A new hotel but not well maintained.

safiah S.
August 14, 2015
Strategic location,easy to find.
Lot of parking,staff friendly and the all the check in cleanliness and maintenance service are good.
feel comfortable,and be my first hotel to stay next time.

Saniyah K.
July 02, 2015
if there is lifter facilities, would be better.
location near to industrial site, near masai town, condortable stay.
Good and its approperate.

Soon L.
June 28, 2015
A fair stay only
Fairly decent


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