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About Hotel Masai Utama

Description

Located in the lovely area of Masai, Hotel Masai Utama enjoys a commanding position in the business, nightlife, restaurants hub of Johor Bahru. Situated only 15km from the city center, guests are well located to enjoy the town's attractions and activities. For those of you who want to venture out, Hien Tian Meow Temple, Regency Specialist Hospital, Octville Golf & Country Club are just some of the attractions available to visitors.

At Hotel Masai Utama, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Free Wi-Fi in all rooms, 24-hour front desk, Wi-Fi in public areas, car park, room service are just a few of the facilities that set Hotel Masai Utama apart from other hotels in the city.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning to please the most discerning guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Hotel Masai Utama is an excellent choice for your stay in Johor Bahru.
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Features

Hotel Facilities

  • 24-hour front desk
  • car hire
  • currency exchange
  • family room
  • laundry service
  • newspapers
  • restaurant
  • room service
  • smoking area

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 15km
Distance to Airport: 30km
Number of Bars: 1
Number of Floors: 2
Number of Restaurants: 1
Number of Rooms : 96
Year Hotel Built: 2010
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Recent customer comments

Filter by traveler type
All reviews (48)

Business travelers (16)

Couples (7)

Solo travelers (9)

Families with young children (4)

Families with older children (10)

Groups (2)

Hotel Condition/Cleanliness
6.0
Facilities
6.0
Location
6.7
Room Comfort/Standard
6.1
Staff Performance
6.8
Value for Money
6.9
Food/Dining
5.0

7.6 sam N.
Malaysia
February 29, 2016
Weekend get away
Very good location, near to Festival Layang-Layang

5.7 sam N.
Malaysia
December 27, 2015
Short gateaway
Good location, nice bed, nice staff

7 SHENG L.
Malaysia
November 14, 2015
Average as 1 star hotel
Kind receptionist with sweet smile
overall is quite good, just the water pressure around that area is very low, my room have no water supply and therefore the staff over there open a room for tenant who room is no water supply to bath in there.

4.7 ZURAKA Y.
Malaysia
September 30, 2015
Not as promised
Not pleasant at all. The floor of the room given was dirty (tile surface / uncarpeted). The bed sheet was dirty, my back became itchy with tiny red spots. No Wifi as promised and worst still, the room electronic lock wasn't function. Even though we were given a new room, cleanliness of the floor and wifi were still a problem. A new hotel but not well maintained.

8 safiah S.
Malaysia
August 14, 2015
Strategic location,easy to find.
Lot of parking,staff friendly and the all the check in cleanliness and maintenance service are good.
feel comfortable,and be my first hotel to stay next time.

8 Saniyah K.
Malaysia
July 02, 2015
if there is lifter facilities, would be better.
location near to industrial site, near masai town, condortable stay.
Good and its approperate.

3 Soon L.
Malaysia
June 28, 2015
A fair stay only
Fairly decent

4.3 Akhilesh N.
India
May 07, 2015
Room was very smelly
Location

8.3 Norhafiza M.
Italy
April 07, 2015
NEAR TO MMHE & TITAN
Locate 5 minutes to MMHE and TITAN. Standard.
Affordable and value for money.

7.3 Abdul M.
Malaysia
March 02, 2015
Value for money
Location, Price
Good

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