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Excellent 8.2
Based on 4165 reviews

Recent customer comments

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Excellent



based on 4165 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 8.0
  • Food/Dining 7.8
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Mina E.
Australia
February 20, 2013
Lovely hotel
Modern designed room
It was good hotel with big enough room, however their staff in reception desk were so serious.

chor C.
China
February 19, 2013
Wifi is good
the hotel is close to the twins tower ,it is quite convenient. you can go everywhere at klcc by lrt. the bed is comfortable. the staff is quite helpful. but the space of the toilet is too big, it is affect the size of the room.the facilities of the room is sufficient and considerable. they will provide coffee bar and brth salt to you.

ALLAN T.
Malaysia
February 18, 2013
Comfy hotel
Great facilities
Love how well prepared the hotel is for all the things that we need during holiday but don't feel good that we still need to pay deposit even though that we had fully paid for the room. Other than, it's a highly recommended place.

YU C.
Taiwan
February 18, 2013
great service and good location
good staff and service
the staff are all very helpful to provide useful information and suggestion

tam N.
Vietnam
February 18, 2013
good hotel
near twin tower
this hotel is fairly near the twins. excellent foods in buffet.

brandon P.
Philippines
February 17, 2013
Awesome big rooms and toilet and accomodating staf
Sky lounge i love it...
Perfectly for our trip thank you! No regrets at all.

Richard W.
Australia
February 16, 2013
Good Location
Location and size of rooms
Hotel Maya was ok, had large rooms, good location close to Petronis Tower and large mall. However, we had a lot of bad luck. Arrive at 3pm and rooms not ready, get to rooms and incorrect bedding configuration. After an hour after driving from Singapore to KL, we get the right room. Then get in to room and room was filthy dirty. Soap bars in shower had hairs on it, we complained and first person we spoke to said shouldnt be a problem. Had to escalate to management to get soap replaced and more towels. WIfe had to clean the room as dust everywhere. Had new years dinner including raw oysters. In two days time I had severe gastro lasted almost 4 weeks. Will never stay again, shame because rooms were big and hotel seemed nice. But they seem to have little idea about hygiene.

Irene G.
Malaysia
February 15, 2013
Great Locations for ZOUK & clubbing area
Nice interior room designed
Damn nice hotel environment with non noisy sound area..So like it the bathroom with transparent ...

Jose F.
Portugal
February 15, 2013
Nice location
Location
This Hotel is nicely located, near the Petronas Towers. It has a modern ambience and you feel confortable in the room. The breakfast was wonderfull. As negative point I should mention that the floor ant the walls are a little bit deteriorated by the usage.

Christoph L.
Switzerland
February 15, 2013
great hotel experience
room, upgrade, pool
great value for the price, we enjoyed the stay, would love to come again. the aircon was a bit loud and the coffee maker was broken.