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Hotel Maya

138, Jalan Ampang, KLCC, Kuala Lumpur, Malaysia

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4100 reviews

3138 reviews in English

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Mohd F. Couples Malaysia, November 3, 2012
Superb interior

nice interior, nice bathroom
Reception staff upgrade the room without any charges. Bathrom so big. Nice interior
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Paul G. Couples Canada, November 3, 2012
Boutique hotel with very bad maintenance .

Breakfast offers good value for the money.
The room was very poorly maintained, dirty and the bathroom floor was never propery cleaned with stains. Towels were old , not clean and look like rags. There were roaches in the bathroom. The toilet did not flush well and always got plugged despite the engineer came to fix it several times. The taxi service was non exsitence. They call theri own price instead of adherring to the meter and the hotle staff in charge did not do anything for the guest. As an e.g, we wanted to go to a destination that would have cost only RM 7.00. The taxt wanted 40.00 for the trip. We have to walk down to the street to get a cab. The hotel charges are fro a 4-star in Malaysia but the quality is equivalent to a very cheap motel. The only thing decent was the buffet breakfast.
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Shariyah A. Couples Singapore, November 3, 2012
great location

the toilet! just love the glass wall.
nice hotel. love the rooms. the couch. but sad the tv is a bit outdated. i was hoping its gonna be a flat screen tv but it was just an old tv.
Nightlife Tip: located opposite zouk kuala lumpur
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Wong S. Couples Malaysia, November 2, 2012
hotel with transparent shower room

Clean , big room and aircon always on even card removed
When we arrive, it is raining day. so we drop down our luggage at first entrance (basement) but later we found that the reception counter is at another level (level 1 or 2) which we can drive to there. So we walk and bring our luggage manually to reception. The room is big and clean. but the TV is old CRT type. we expect it should be LED TV at this 5 star hotel...We found that there is a coffe maker but there is no instruction on how to use so we did not enjoy the coffe..the breakfast is moderate.
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Kenji T. Couples Australia, November 2, 2012
Fantasitic hotel with great service and location.

Great Location, views, Service, and Comfort. The breakfast baffet was superb!
A fantastic romantic get away for the night. We had just got in from the airport, tired and hungry. We received a complementary upgrade on the spot. The room was large with a great view. There is a pool and a gym for some morning exercise as well. The food and service was excellent.
Restaurant Tip: The breakfast buffet is fantastic!
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Yu H. Couples China, November 1, 2012
The best hotel

Great service I had even been
This is my husband and I honeymoon, which they helped to upgrade our room. The great view of my room. Also, 13/F... you must go and take a look. How beautiful of KL. The best view. And those service were great. 5 stars hotel, they really are. If I go to KL next time, Hotel Maya must be my first choose.
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Hanan S. Families with young children Australia, November 1, 2012
Lovely hotel and most service with a smile

Buffet breakfast
We were upgraded to a deluxe room which was good, the room was nice but on the last day water was leaking from the ceiling. The breakfast was really nice with a large buffet spread. The pool is very nice but he whole hotel needs a good paint job.
Sightseeing/Attractions Tip: It's next to the twin towers and in the city triangle.
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Erica L. Business travelers Singapore, November 1, 2012
Idea badly executed

Twin Towers view, DVD on loan
Owners clearly dressed the facilities and rooms to charge for a design hotel rate. Unfortunately the resemblance ends there. Badly maintained rooms and even the towels are thinning. It's been a long time a CRT TV is spotted in a claimed 5star establishment. And the unbranded hairdryer must be the loudest, most inefficient piece ever made. All these, despite giving us an upgrade to their topline deluxe suite. Wonder how the cheaper rooms are. Obviously Maya is targeting one-off tourists, and rather than provide smiles in case they return.
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Jonathan P. Business travelers United Kingdom, November 1, 2012
Good business hotel

great location, walkable to the twin towers, well organised rooms with good desk, wifi facilities etc.
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Zhendong Y. Groups Singapore, November 1, 2012
nice room

room clean and good service
nice view, friendly staff,valuable room. but the telephone cannot be used to call.
Nightlife Tip: close to the centre. good for shopping.
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