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Hotel Maya

138, Jalan Ampang, KLCC, Kuala Lumpur, Malaysia

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4100 reviews

3138 reviews in English

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Alison V. Couples Philippines, April 27, 2013
Cant wait to get back.

Room, pool and breakfast
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Gregory S. Couples Australia, April 27, 2013
Affordable hotel in KL

Proximity to Petronas Towers
My third stay at this hotel. Remains good value. Maybe just starting to show some wear and tear in the rooms.
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Linda V. Families with older children New Zealand, April 27, 2013
Great location in the heart of Kl

Location, fast check i & out, large upgraded room
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Shuk Y. Couples China, April 27, 2013
very nice

very good location, very good view, very nice hotel
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Chee W. Solo travelers Malaysia, April 26, 2013

strtegic location, cozy and quiet
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Mi D. Business travelers Russia, April 25, 2013
Short business trip

location, large room
I had a 3-day workshop at Maya hotel, hence chose it for stay. The deluxe room was large with convenient king size bed. Dissapointments were in food variety, strange hotel help system on the phone (you call an operator and need to describe why you need room service or receptionist, only then he connects you to needed people, and you need to explain all over again), frequently broken elevator/room entrance cards...
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Chin H. Couples Hong Kong, April 24, 2013
Good Hotel with great breakfast

breakfast, location and design
Good to have twin tower view, but the towel is old and become a bit grey. The breakfast is excellent.
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Hong S. Business travelers Brunei Darussalam, April 24, 2013
The best part of the stay was the internet

Location, Room service and Location
This was my second stay at the Hotel Maya and i must say that the quality of the hotel has deteriorated quite significantly. The room at first appearances was quite cozy. The room has a space saving design and most things are hidden away. The fittings in the room i must say have seen better days. I was quite skeptical at first by the burn marks on the electrical outlets by the writing table but desperation probably took over and i decided to take a chance; my appliances still work (i think). During my stay i have had the pleasure of calling house keeping repeatedly for clean towels because they have a cleaning issue with their towels and either the towels are soiled with black/brown marks on them or have clumps of hair attached. The positive side of things was that room service was impeccable as i remember. Apart from the location, i can't see any other reason how i could recommend this hotel to others. Please exercise caution when booking this hotel.
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Priscilla H. Couples Singapore, April 23, 2013
Don't think it's a 5-Star Hotel

Free upgrade, wide spread of choices for breakfast, near KLCC
First of all, we checked in late and was given a free upgrade from Studio to Deluxe Suite! The room is huge! But I must say it's definitely not a 5-Star hotel. Barely can make it to 4-Star actually. Work needs to be done in the bathroom... They don't even have a flat screen TV in a suite and the remote control was some China-branded one that doesn't match the make of the TV. Aircon was noisy as well..
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Ivy N. Couples Philippines, April 22, 2013
Great location & convenience!

location, huge or spacious room, view from the city, very convenient to KLCC, Petronas & Menara
This hotel got a perfect spot! however, there's a lot of areas to improve and facilities to be maximize for re consideration. It was great staying at this hotel because of its perfect location & huge room, nice bathroom & good breakfast buffet. I'm concern and referring to the architectural design and concept of the hotel because it has its perfect feature of both twintowers and menara however, the skybar is limited to only 6 pairs of chairs and you have to wait at the luxurious area where its an opportunity for the hotel to consider a huge skybar to invite more guest and boost dinner privileges they could have offer. The room was huge but it was too business type that we cannot feel it's "home-my type". we love the bed & the pillows though.. we're glad the fact that we can view the petronas at our room window however, the type of window glass is not too convenient to see its perfection because of the metal bar design at the window. it would have been better if the architectural design was consider to have a window glass w/out any blocks of the view, it should have been conveniently design to suite the view it has to offer. the thermal pool is nice but too small for a big hotel like this. the reception is not really attentive to the guest needs, they need to review the customer service 4star hotel standards. crews at the restaurants are attentive and serviced well.
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