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Joon C.
Solo travelers
Malaysia,
February 26, 2015
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Great location but showing needs for renovation
Location, can't think of anything else
7.3
It was normal stay for the price paid. Hotel is nicely located but the room conditions showing needs for renovation. Eg: can see lots of scratches on the floor, and bath room floor too. Iron provided is old, study chair and resting chair are not comfortable.
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Jennifer C.
Couples
United Kingdom,
February 25, 2015
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Fantastic Hotel.
The location, friendly helpful staff and cleanliness of all areas.
10
My husband and I break our annual journey to Adelaide in Malaysia and nearly always stay at the Maya. The location is perfect for us - just a stone's throw from the Suria shopping Centre and just opposite the hop on hop off Tourist Bus stop. The courtesy bus to the Night Market and to other shopping centres is an added bonus. The staff are extremely friendly and enjoy exercising their English and show a genuine interest in their guests. The food is excellent and available 24 / 7. Happy hour in the Sky Lounge too is a nice touch. All in all I can thoroughly recommend it.
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Yau V.
Business travelers
Malaysia,
February 24, 2015
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Sharing of Stay in Hotel Maya
5*-rated, excellent location (foot-walk away from KLCC tower), nice food
8
Excellent but with a little shame. I arrived at the hotel quite late at 5 minutes before midnight. I was given a VIP room instead of the studio room I booked. The hotel staff said it was a courtesy to return customers. The VIP room was large and equipped with excellent living facilities, yet, the decoration was quite old, and perhaps due to my imagination, I couldn't sleep the whole night as I felt that there were another 3-4 'people' in the room besides me but in actual fact, I was alone. I concluded that the room was haunted with phantoms from the 50's and 60's of the last century. I had my eyes opened wide throughout the night, with bizarre sounds heard from unknown corner. The lazy chair at one corner of the room as moving out of natural, unseen forces. I was not terrified as I beheld to my religious belief. As a result, I was yawing throughout my meeting and conference session in the office
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Yasir D.
Couples
United States of America,
February 22, 2015
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Lee T.
Families with young children
Malaysia,
February 22, 2015
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just ok but check in late
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Chetan A.
Couples
India,
February 22, 2015
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Nice Hotel, Mainly nice Location
Best Location, Nice Room. good Staff
9
I stayed for 1 day, its was nice stay, rooms are good, Nice Location. I will stay again.
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Wong S.
Couples
Malaysia,
February 21, 2015
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nothing special, may be over our expectations
6.3
restaurant service good, hotel clean n nothing
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Abdullah H.
Couples
Malaysia,
February 21, 2015
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5-Star Rated Room & Hospitality
10
We love the room, it is very comfortable to stay in.
We stayed in the room most of the times as we just want to get our head off the work stress.
Even if we went out, only for a short while here and there.
Well, we stayed in other hotels before, some hotels a bit bored to stayed in or a little bit comfortable, but at Maya, it is different. We can technically be in the room for hours, and it is so relaxing.
We didn't manage to arrange our food in the hotel because we preferred food hunting outside, but we believe and pretty sure that they served nice food too just like their great service. Effective and efficient. The staffs are very efficient and fast.
24 hours reception and good hospitality.
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Andreas W.
Couples
Indonesia,
February 15, 2015
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Nice spacious hotel
Strategic location, cozy room, nice hydrapool
6.7
Evrything was nice especially the unique pool. That was the 1st time i found pool with jacuzzi n water spray function. Very nice.
Not a perfect stay cause:
1. The check in process seemed a bit complicated that staff had to rush from one desk to another to complete the check in process
2. The bed room got a very special view down there, whish was A CEMETERY! Cannot imagine if i stayed alone that time!
3. The access lift needed to be equipped with more direction signs. Was trapped for half an hour in the emergency hallway!
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Eng C.
Couples
Malaysia,
February 15, 2015
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Comfortable room but overall overrated
6.7
Location near to KLCC (walking distance), but hotel staff never inform us about the shuttle service.
During my 2D1N stay, Room is quite comfortable, view is KLCC (facing road) but during the midnight is super noisy due to opposite hotel was ZOUK Club KL (about 3.30am). Not recommend to stay in view of city although there is nice view.
According to my experience, 5-stars hotel's staff usually will give more introduction / explanation about the hotel but this is not.
During check-out, they not even call person in-charge to check our room. Because we left over 1 jeans in the wardrobe. (my mistake)
Overall, I just feel is overrated. Especially Agoda Preferred hotel.
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