Very good 7.9
Based on 294 reviews

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About Hotel Mela Times Square

Description

Imagine living in an Italian-designed, New York apartment near Times Square and you'll have an idea of what it's like at this boutique hotel. Located between West 44th and Broadway, the Hotel Mela Times Square is obvious in its boutique approach to hospitality with a staff that is friendly and attractive, a design that is ultra modern, and a lot of little unexpected perks. The position of the hotel right in the theater zone means everything is within walking distance, including the Central Park, the Empire State Building, and the shopping of Fifth Avenue. In the rooms, boutique extras create a special experience, like hip high-end toiletries, free Wi-Fi, an MP3-playing alarm, and a wall-mounted LCD TV. On top of that, friendly and sincere service from the hotel's manager and staff ensures a satisfying stay.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park

Fitness & recreation

  • fitness center

Food & beverage

  • room service
  • restaurant(s)

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • smoking area

Business & money services

  • ATM/cash machine on site

Languages Spoken

  • Chinese (Cantonese)
  • French
  • Portuguese
  • Spanish
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Policies

Extra bed is a rollaway bed and is subject to availability.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Number of Restaurants: 1
Number of Rooms : 232
Year Hotel Built: 2007
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.4
  • Location 9.4
  • Room Comfort/Standard 7.7
  • Service 7.8
  • Value for Money 7.5
  • Food/Dining 6.5

kyoko G.
New Zealand
July 17, 2016
Average stay.. Poor and unreliable service....'
The curtains were not long enough to close so we felt quite uncomfortable to change and didnt help to sleep well. The reception said they were going to hold $50 while we stay and release it when we go but still havnt got our money back even though we didnt use anything nor did we damage anything. Overall was very poor standard of service and standard of rooms.

tausif L.
United Kingdom
July 16, 2016
review
Super location

N C.
Australia
June 30, 2016
Would stay again
Brilliant location and fantastic staff. Comfortable bed. Shower was the only average part with the water temperature changing pressure and products were good.

Carol W.
Australia
June 18, 2016
Room unsatisfactory
Room too small. No room for two suitcases. Double bed in our supposedly superior room. My adult daughter & myself had to share single very small area with 1 chair. We had stayed in at least 10 other hotels during our month tour this was the least comfortable. I felt it was false advertising and extremely uncomfortable room. Has put me off using Agoda who I have used many times

Antonio R.
Italy
June 15, 2016
Hotel in good location
The strength of this hotel is the location. Very near Times Square, yet in a quite area. Apart from location, the hotel is nothing special. My room was tiny. I spent 7 nights and they never changed bed-linen (there was a recognizable mark). The internet connection was glitchy. Overall the hotel is rather run down.

Sara C.
Canada
May 31, 2016
Great Stay At Mela Hotel
Great location safe and quiet. Staff friendly too!

Linda Y.
Australia
May 12, 2016
Great boutique hotel in the heart of Times Square
Pleasantly surprised by Hotel Mela. It's well located to Times Square and the theatre district. Great bars and restaurants nearby and close to Bryant Park or Rockefeller Center subway stations. The room was good, clean, modern and had everything a leisure or business traveller needs. This was a great find and very good value for money. We would definitely stay again.

Rebecca G.
Australia
May 02, 2016
Great stay
Good location, clean, modern room, serviced daily. Lovely staff. We have really enjoyed our 8 nights here in NYC. 5 stars all around.

Jillian C.
United Kingdom
April 05, 2016
Ideal for sightseeing
Ideal location, staff are extremely pleasant and helpful.room was a little snug, but beautifully clean and you don't spend much time there. Bistro next door is excellent

Danielle B.
United Kingdom
April 04, 2016
4* Hotel????
A very average hotel, the worst my husband has stayed in on his several trips to NY in the last few years. The staff were average, no acknowledgement when he walked in and no offer of help with luggage. He requested to move rooms as the first was tiny, dark and looked onto a brick wall. The second was tiny. The hotel looked tired and is in need of a facelift. Good points...Cleanliness was fine and the check out time was ok. You'd be best spending a little extra and staying at the millennium which is over the road or even better the intercontinental.


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