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About Hotel Metropole


City Hotel Metropole is situated in the heart of Bern, 5 minutes on foot from the train station and a 2-minute walk from the Bärenplatz Square, the Zytgloggeturm clock tower and the Federal Palace of Switzerland. Free WiFi is available, and guests benefit from free public transport in Bern. All rooms are equipped with cable TV and a direct phone. The private bathrooms are fitted with a shower or a bathtub and a hairdryer. A buffet breakfast is served each morning. Dining and shopping options can be found in the vicinity of the Metropole City Hotel. A public parking garage is a 1-minute walk away.
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  • free Wi-Fi in all rooms

Fitness & recreation

  • gym/fitness
  • fitness center

Food & beverage

  • vending machine


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • newspapers

On-site facilities

  • elevator

Health and security

  • safety deposit boxes

Business & money services

  • photocopying

Languages Spoken

  • English
  • French
  • German
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 0 km
Number of Rooms : 59
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Important notice

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).
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Recent customer comments

Filter by traveler type
All reviews (51)

Business travelers (8)

Couples (28)

Solo travelers (10)

Families with older children (3)

Groups (2)

Very good
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

7.7 Edmond O.
October 08, 2015
Good location and friendly staff
No water kettle. Room and bed was abit rundown. Overall it was alright as we only stay for a night.

6 Balamohan B.
October 09, 2014
No Value for Money
Location, Breakfast, Maybe Staffs
Decided to stay here due to location, but later realized that there are other better Hotels that is also easy for access with the city tram, which maybe would have give me a overall good experience stay.

6 Lim S.
September 12, 2014
Clean, Friendly Staff
Location, Lovely Staff, Clean

4.7 Ping L.
Hong Kong
August 25, 2014
Not value money
Near the railway station
Internet connection should be better improved; Room isolation should be better improved; Environment should be more clean

3.7 maria C.
August 06, 2014
Good location.
Horrible hotel condition and cleanliness. Horrible staff performance. You pay as if it was a good hotel but it's horrible!!!

7.7 Federico L.
July 17, 2014
Nice and pleasant
Location, cleaniness, nice reception staff
Very pleasant stay. I would recommend it for a short stay in Bern.

4 Wolfgang S.
January 25, 2014
totally disappointed. low class budget hotel.
location (central city), an elevator to reach all floors, clean carpets
you will not get value for money. the worst hotel we stayed in. rooms are very small. washing facilities (sink) located in the bedroom. showers are old and very small. no soap provided and shower takes 5 minutes of running water to get hot. we had to change rooms because the first was way to small and after opening the hot water tap, we were unable to close it again - it ceased up. bed is very uncomfortable - 2 separate mattresses. rooms to the road side are very loud (screaming and shouting from drunks on the market place in front of the house). overpriced for what it represents. the breakfast is boring after 3 days in a row and offers little variety. bacon to fatty and eggs only come in 2 kinds - hard boiled and hard scrambled. do yourself a favor, pay and get a decent hotel room. this one is not even worth 2 stars.

8.7 Adrian G.
August 13, 2013
Good location in the city
Friendly staff, Clean Room and Aceesible to Attractions
The hotel is accessible to most attractions and restaurants.

6 Osmond L.
June 17, 2013
Nice and cosey
Location, proxity to city centre and cost

7 Alexander Y.
August 14, 2013
Good Location!!
old hotel but good location