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Hotel Metropolis

26 Delle Milizie Avenue, Vatican, Rome, Italy 00192 (Show on map)

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Area: Vatican Number of Rooms: 55
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Fantastic

8.2

from 132 reviews

Value for Money
8.0
Location
8.1
Staff Performance
8.4
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (132)
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Juergen T. Couples Austria, December 13, 2013
Tell exactly which room you want

The breakfast, close location to vatican, close to a metro station
6.3
The breakfast was superb. In general the rooms are small but sufficient, like it is in Italy. Despite in our bathroom the toilet was broken the first night. We informed the reception of the problem and were allocated a different room. So far so good. But than the hotel informed us immediatly that we should leave our luggage in the old room for the night and return the next day to the old room. Solving such a problem in such a way was new to me, while I travelled so far basically on all continents and had tried verious hotels. The next morning we moved back but the problem still was in place, then reception desk told us we will receive a new room at the end of the day while at night we had been informed the room was repaired and we should stay. This caused some inconvenience. I guess it rekated to the fact that we booked through agoda and not directly, while the hotel still proudly displays the agoda award at the reception desk. In addition the bathroom was a tailor made one for handicapped people. On the one hand a big plus for the hotel as such, but as we are not handicapped the higher toilet and the shower without curtain caused some inconvenience as well, especially for my girlfried which is not the tallest.
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Carly H. Couples Australia, November 30, 2013
horrible

nothing
3.7
staff we're extremely rude at check in. felt like they said pleasantries because they had to, you could tell they didn't actually want to help. the room was small, we were on the fourth (top) floor which was like an attic. it had no windows, just a skylight with no blight so the sun shone straight in our face as soon as it was up. it was quite frustrating. the bathroom was tiny and our shower only dribbled and they did not fix this or allow us to move rooms. we went down for dinner and despite having at least 7 free tables, they told us it was a 20 minute wait (it seemed to be because there was only one waiter on. i would not recommend this hotel.
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Pishu M. Solo travelers Singapore, November 27, 2013
Great place and affordable price

The location, Comfortable and Value for money
8
My stay was good and was generally pleased with the staff's assistance. Breakfast was ok and nothing too short of fine. I'll definitely be back in future.
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Irwan G. Business travelers Indonesia, November 17, 2013
good hotel

good breakfast
10
friendly staff, good breakfast, near supermarket, near mtro station arround 300 meter
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Jenq H. Couples Taiwan, November 2, 2013
good. comfortable.

clean, modern, fast internet
8.7
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Jenq H. Couples Taiwan, October 21, 2013
good comfortable

clean, fast wifi, near public transportation
8
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Nazeer V. Couples South Africa, October 13, 2013
short but fun

location,friendly staff,comfortable
7.3
efficient checkinn,checkout.the staff were very friendly and accomodating to our requirements.the location of the hotel is brilliant as it is close to the metro station(LEPANTO) AND ON THE BUS ROUTES.however wifi wasnt working that well and lots of noise on the lower floors as the roads are busy.
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Anti N. Couples Estonia, October 12, 2013
Nice weekend

Staff, breakfast and location
9.3
The stay was nice and we have no problems with the hotel. Staff was friendly and there were nice bars near by. Good place.
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Anti N. Couples Estonia, October 12, 2013
Fine plave to stay

Room, staff and clean
8.3
Fine place to stay.
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Anne W. Couples Australia, October 1, 2013
Modern, clean and quite friendly

Stylish, comfortable room; good location; helpful staff
7.7
On the first night the room was 'out of order' and I was sent to another hotel. Not a good start. But the next day all was well. The room was compact but well-designed and stylish, with a modern, well-equipped bathroom (quite narrow though). The lounge area wasn't as well thought out, with uncomfortable seating. Wi-fi was free and the connection was generally fine. The restaurant is pretty good, although breakfast choices are limited. There only seemed to be one waiter in the evening; he was lovely, but a bit overworked. The reception staff spoke good English and were very helpful. Overall, it's a good hotel, especially as a base for exploring Rome.l
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