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Hotel Metropolitan Marunouchi

1-7-12 Marunouchi, Chiyoda-ku , Tokyo Station, Tokyo, Japan 100-0005 (Show on map)

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Area: Tokyo Station Number of Rooms: 343
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Recent customer reviews

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Fantastic

8.2

from 196 reviews

Value for Money
7.5
Location
9.4
Staff Performance
8.1
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.4
Food/Dining
7.2
All reviews (196)
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Thomas F. Couples Australia, December 21, 2012
great location, service, rooms - great hotel

the location - above tokyo station - is superb
8
the metropolitan marunouchi's reception is 29 floors above tokyo station. rooms on levels 29-40 have spectacular views of tokyo and of the shinkanzen's arriving and departing from the station. this is a slick, modern, fashionable hotel close to the business and exclusive shopping district of marunouchi. the service is great. the concierge booked three different restaurants for us during our stay without any problem. the rooms are not large - but this is tokyo! the beds are comfortable and amenities include everything you would expect from a modern 4.5-5 star hotel (but no mini bar - although there is a fridge - and there are 24 hour convenience stores directly beneath the hotel which sell food and alcohol). even though you are above the station - the rooms are silent with thick double glazing on the windows. being above tokyo station has the benefit of being close to everything in tokyo - be that shopping at ginza (one metro stop away) roppongi hills or omotesando - to tokyo tower, the famous tsukiji fish markets or even the ueno zoo. it also makes day trips simple as you can take the lift down to the station and easily catch the world's most reliable, clean and efficient trains for a day trip to harkone (mt fuji), takayama or nikko. a couple of minor issues - the rooms get very dry - which is why every room has a portable humidifier taking up limited space in the corner - make sure you turn it on or the air conditioning will dry you out. the curtains and blinds do not block out all the light - so your sleep can be disturbed by slithers of bright light.
Michael I. Couples Australia, September 25, 2012
Great Location

Location
7.3
Great location. Staffs are friendly and helpful. Good english. Comfortable rooms.
Nick S. Couples Greece, September 1, 2012
Very central, Great views

High floors, quiet, clean, great views, central location
9.7
Just next to Tokyo station, very convenient if you have to catch up a train or bus. Rooms in high floor with excellent views.
Ahmed A. Business travelers United Arab Emirates, September 1, 2012
great location

location location
8.7
The hotel is great for business and the location in Tokyo station is perfect for the in-out of tokyo type of visits. There is no gym or any facility in the hotel but the service is great.
Yeo L. Business travelers Singapore, August 8, 2012
Hotel Metropolitan Marunouchi

ok place
6
decent hotel, decent room. didn't stay in room much as was on business trip.
Jeffrey D. Couples Australia, August 4, 2012
Great location but rooms tiny.

Access to Tokyo Station was fantastic.
7.3
this hotel is very clean and modern but very small. being right next door, the hotel has very easy access to tokyo station. signage is very limited and even with the hotel map (off the internet) we still struggled to locate the hotel. having the station right next door gave us what seemed like unlimited choice of restaurants and eateries and was very convenient when we were to catch the train to kyoto after we checked out.
Jeff G. Business travelers United States of America, July 6, 2012
Unhappy

The location next to Tokyo Station was excellent.
4
On arrival I was given a smoking room. I do not smoke and have minor bronchial problems, so this was distressing. I was told after inquiring that there were no non-smoking rooms available. I will never stay there again as a result.
Alice T. Business travelers Malaysia, June 28, 2012
great location & nice rooms

value for money
7.7
The room is nice and comfortable and value for money.
Alice T. Business travelers Malaysia, June 28, 2012
Great location for business & shopping

nice room
7.7
Great location for business stay & shopping. Easy access to monorial.
Alice T. Business travelers Malaysia, June 28, 2012
Friendly staffs & good service

comfortable room
7.7
The staffs are friendly & helpful. Good location for business travel.

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