Back to hotel info

Excellent 8.3
Based on 221 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 221 reviews
  • Cleanliness 8.9
  • Facilities 6.7
  • Location 9.4
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for money 7.6
  • Food/Dining 7.3
Sort by

Kamonkan T. from Thailand
Couples
Stayed 4 nights in June 2015
good location
Good location near the jr
we good location when I go to tokyo I always choose this hotel
Reviewed February 07, 2016

Philippe Z. from United States
Couples
Stayed 2 nights in January 2016
easy location
location clean rooms modern look
overall excellent.
Reviewed February 07, 2016

Chung M. from Hong Kong
Couples
Stayed one night in January 2016
Good
Staff service
Reviewed January 03, 2016

Goh S. from Singapore
Families with older children
Stayed one night in December 2015
New and superb location
Location, modern, highrise
Very new and classy. Lots of privacy as lobby is on the 27th floor. Superb location at the North end of Tokyo station with sheltered link to the subway, shinkansen, Nex and basement shopping. But rooms are quite small and cramp. Frontline staff is not able to speak English well enough, compared to other 4-stars hotel in Tokyo.
Reviewed January 01, 2016

Naharudin S. from Singapore
Families with older children
Stayed 3 nights in November 2015
Great hotel with perfect location
The staff were professional and efficient. Mafw sure our baggage were sent to Maihama with no problems at all.
It was comfortable and the view of Tokyo Station was magnificent.
Reviewed December 16, 2015

Yulia H. from Indonesia
Business travelers
Stayed 2 nights in August 2015
Fun Business
Location, Hotel Condition, Room Comfort
Its nice and comfort, location near the Tokyo station.
Reviewed August 31, 2015

Yulia H. from Indonesia
Business travelers
Stayed 2 nights in August 2015
Fun Business
Location, Hotel Condition, Room Comfort
Its nice and comfort, location near the Tokyo station.
Reviewed August 31, 2015

Yulia H. from Indonesia
Business travelers
Stayed 2 nights in August 2015
Fun Business
Location, Hotel Condition, Room Comfort
Its nice and comfort, location near the Tokyo station.
Reviewed August 31, 2015

IVAN K. from Russia
Couples
Stayed 2 nights in July 2015
Super
Location, view, price
Can't say we've noticed any faults. Location perfect, view beautiful. Staff helpful.
Reviewed July 22, 2015

Cindy C. from Singapore
Families with young children
Stayed 6 nights in May 2015
6 Night Stay with 1 Kid
Location, Friendly Staff, Good Service
Location is good near Tokyo Station. Staffs are very friendly and approachable. The room is a bit small but I guess it depend what type of room you booked. If you like more night activities, I will recommend to stay at Shibuya/Shinjuku area instead.
Reviewed June 08, 2015