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Hotel Metropolitan Marunouchi

1-7-12 Marunouchi, Chiyoda-ku , Tokyo Station / Nihonbashi, Tokyo, Japan 100-0005 (Show on map)

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Area: Tokyo Station / Nihonbashi Number of Rooms: 343
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
179 reviews

Value for Money
7.5
Location
9.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.4
Food/Dining
7.2
All reviews (179)
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Jamie C. Couples Australia, June 5, 2014
Great location adjacent to Tokyo Central Station

Location, location, location
7
The location was by far the best aspect of the hotel coupled with a good view of the cityscape. The biggest issue was that as a couple the bed and bedroom was simply far too small for multiple nights plus there was no where to open up luggage other than on the bed. Internet services (LAN and Wi-Fi) were poor. Dining room overpriced.
Catherine P. Couples Canada, June 3, 2014
Attentive staff with good English

Close to 2 starbucks, Well trained staff, Relatively close to JR Station
6.7
The picture of the room looks a lot bigger than the actual size of the room. I was kind of misled by the picture. The toilet is less than a standard size one, compare to most of the 4 stars hotel in Shinjuku. The 28 floor is surrounded by a excluded balcony which blocks the night view.
Cheng M. Couples Singapore, May 16, 2014
Paid Double room charges but like Single room

Location is very convenient ( quiet near Metro, JR, NEX stations ), a lot of Japanese restaurants nearby.
7
We didn't expect that we paid double room charges but got a single room ( it was too small, only can place 1 luggage and then no place can walk ). But, the supervisor of housekeeping was very nice & helpful ( he helped to take away a round table & a cusion chair, vaccum the carpet immediately ).
Chun W. Couples Hong Kong, May 11, 2014
nearby city hotel

very close to station, easy to connect every transportation, safely and good communication on foreign language
6.3
It is nearby Ginza area and station hotel, very easy for us to walk around and come to every district by using JR and MTR. Everything is prepare in the room but the toilet is the capsule style and it is not match the hotel.
Robert G. Couples Croatia, May 10, 2014
Hotel with a good view

Great location, nice view, clean
8.3
Hotel is located close to Tokyo station and allows easy access to Marunouchi area. Request higher floor, as the city view is better. We were staying on the 33rd floor and had a great view of Tokyo Sky Tree all the way to Odaiba. Rooms were tiny, but clean and comfortable. Staff was quite nice too. Overall, it's a solid four star hotel.
Amir G. Business travelers Australia, May 8, 2014
Small but comfortable room in great location

Great location with easy access to transport and airport
9
Even though the rooms are small they are very comfortable and have everything a business traveler needs. The staff are very friendly and the restaurant serves some amazing food. The hotel is located at Tokyo Station which makes it easy to get to from the airport via the Narita Express N'EX. All my meetings were within walking distance of the hotel so its very centrally located. I highly recommend this hotel and will definitely stay again
Mihchyn K. Solo travelers United States of America, April 24, 2014
Very nice and feel relaxed here.

Great location, good quality with reasonable price and English-speaking staffs are informative.
8.3
Confused to find front desk of the hotel at first, but the rest are really good. Very reasonable price for this location and quality, room might be a bit small, but comfortable and quiet with view. Highly recommended.
Dean G. Couples Australia, April 11, 2014
amazing views, super level hotel

views, on top of the tokyo rail system, the mini train setup in the lobby.
10
Awesome.
Helen B. Business travelers Australia, January 30, 2014
Good choice for business stay

location and services are very good. Close proximity to good restaurants
8
Great business hotel. Friendly attentive staff. Perfect business location.
Karen S. Families with young children Australia, January 14, 2014
Fantastic location, small room, clean, friendly

location location location
8.7
Great. Small room but fine. Very convenient location, but no-one knew where it was when we couldn't find it. Good room service. Efficient staff.

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