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2015
Excellent 8.3
Based on 3197 reviews

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Excellent



based on 3197 reviews
  • Cleanliness 8.6
  • Facilities 7.9
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 8.0
  • Food/Dining 7.4

Jennifer C. from Australia
Solo travelers
Stayed 2 nights in April 2014
Very enjoyable
Location, location, location
It was great for us, perfect area with easy access to everything. Clean, pleasant.
Reviewed April 27, 2014

da R. from Macau
Families with older children
Stayed 4 nights in April 2014
Good
Clean, transport easy and shopping
Good
Reviewed April 25, 2014

Andrew J. from United States
Families with older children
Stayed 3 nights in April 2014
Good location and nice rooms
Good location, modern and well maintained rooms, good check out times
We had a wonderful stay. There were 3 of us and the room size was large enough to make us feel comfortable.
Reviewed April 25, 2014

Pichai V. from Thailand
Families with older children
Stayed 2 nights in April 2014
Ikebukuro area
Near subway, good room & near shopping area
Near subway, good room & near shopping area
Reviewed April 22, 2014

Kiattisak A. from Thailand
Families with young children
Stayed 5 nights in April 2014
Near Station and have Limousine Bus service
1. Near Ikebukuro Station 2. Have Limousine Bus Service 3. Stay in Shopping area
Perfect
Reviewed April 22, 2014

Kimberly K. from Malaysia
Couples
Stayed 5 nights in April 2014
Wonderful, stress free
Location, staff attentiveness, free wifi
All the staff we came in contact with had a good command in English. No trouble with checking in/out, arrangement of Narita airport transfer, the bell desk will get it all done for you. As expected from the Japanese culture, we felt very welcomed from the staff's politeness and excellent service. It isn't customary in Japan, but my mom tipped the staff anyway (because they're just so good, we were touched). Definitely recommend this hotel for shoppers, people who want to use the train station (5 minute walk) etc
Reviewed April 22, 2014

Sze S. from Singapore
Couples
Stayed 5 nights in April 2014
Very good and confortable
aircon, heater and cleanliness
Its was good!
Reviewed April 21, 2014

Peter K. from Germany
Solo travelers
Stayed 3 nights in April 2014
Near to railway station. great view on city
view.nice staff. location
Near to all area. great for shopping. friendly staff.
Reviewed April 21, 2014

Minh H. from Sweden
Families with young children
Stayed 3 nights in April 2014
Good hotel in good location
Right in Ikebukuro shopping district. Comfortable beds. Friendly staff
Our stay was very good. Upon arrival we upgraded our king-sized bedrooms to two other rooms with separate beds. A great advantage with the new bedrooms was that they were connected, meaning we could have the door separating the two rooms open. It was great since we are a family with two children. Since the hotel doesn't have a room for four, this was the next best solution. We never tried the hotel restaurants since there were so many others in the area. If I was to comment the bad things they are that breakfast was not included. Also, there is an extra fee (500 yen) for using wi-fi in the room. We skipped that since I rented a pocket-wi-fi at the airport
Reviewed April 20, 2014

Karen C. from Australia
Families with young children
Stayed 4 nights in April 2014
Easy access, great location
international standard hotel, great location, children friendly
we stayed in this hotel 4 nights. There was limousine bus directly from Narita airport to this hotel which was fantastic as we traveled with 2 children with big luggages and pram. Hotel is centrally located, just a minute walk to local metro/JR station, and shopping centre is around the corner! I quite enjoyed staying in Ikebukuro rather than Shinjuku as it's less crowded but can still get the convenience I wanted.
Reviewed April 19, 2014