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Recent customer comments

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based on 3121 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.8
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 8.0
  • Food/Dining 7.4

8 Seon-U C.
April 21, 2016
convenient and nice location

10 Sandy R.
April 23, 2016
Near JR Station
The restaurant around the hotel and the department store nearby make you very easy to get everythings you need.

7.6 Ya-Lin W.
April 06, 2016
Great Service
Although the day we checked-in and out was really really crowded, but the hotel provides great service! Very appreciated!

7.6 yen T.
April 06, 2016
Clean and pleasant

7.6 piyanuj S.
April 03, 2016
Nice hotel with good location
Easy walking to train station and shopping area

8.4 shu K.
Hong Kong
March 27, 2016
Close to JR station, airport bus to narita or Hanada airport . Good choice for stay in Tokyo

8.3 LAM P.
March 27, 2016
very good location, near station, lots of food sel
good location, grand hotel, good service
Same as above

8.3 fook L.
March 27, 2016
Comfortable hotel
Good location , very near train station shopping centers restaurants limousine bus to and from the airport stops at the hotel. Very convenient
Very pleasant. Will always consider this hotel whenever we go to Tokyo

8.3 Cassandra L.
United States of America
March 27, 2016
Overall good hotel
Location was convenient to many JR and subway lines; within walking distance to many dining options; Walking distance to lots of shopping
It was overall a good stay. Rooms were clean and majority of the staff was present. Only buzzkill was when I checked out and had to ask the bell captain to send someone up to our rooms to get our luggage, the guy was a little abrupt and acted like I was bothering him. Couldn't say that it was langauge barrier because all the other men/women I've interacted with at the hotel were extremely polite and courteous.

7.3 Dennis L.
March 27, 2016
Clean and conveniently located
Comfortable, Clean, Good location
This is my 3rd stay in this hotel. So far, the stay has always been pleasant and comfortable. Definitely looking forward to the next stay again.