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Hotel Metropolitan Tokyo

1-6-1,Nishi-Ikebukuro Toshimaku, Ikebukuro, Tokyo, Japan 171-8505 (Show on map)

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Area: Ikebukuro Number of Rooms: 814

Recent customer reviews

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Fantastic

8.4

based on
2420 reviews

Value for Money
8.0
Location
9.2
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.4
All reviews (2420)
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Hana A. Groups United States of America, March 22, 2014
Perfect place for touring tokyo

location- staff- rooms
10
Great stay- It was perfection. We were welcomed warmly by the staff and everything was taken care of for us. Very attentive and kind. The hotel itself is great and although I have read some comments that the rooms were old this was not the case for us. Rooms were perfect and we had the most amazing surprise view when we woke up that morning of the gorgeous Mount Fuji. We got to the hotel directly from Narita Airport with the NEX train which stops directly to Ikebukuro. Very convenient and great for foreign visitors with JR passes since the station is connected to the JR loop line which stops at most major tourist spots. I would definitely recommend staying here.
Kenneth K. Business travelers United States of America, March 22, 2014
Good value - nice room - expensive for food

Clean - Room with Pwr Toilet - front area with Bamboo
7
I was greeted ok - did not like the fact that you could not swim or use spa with out paying high price of 21 dollars for fitness club - expensive meals at restaurant - enough outside restaurants to find outside of hotel. Internet was coming off exceeding time which never experienced in other travels. Bed was comfortable and cleaned daily - like signs for cleanup or do not disturb
Igarashi H. Business travelers Japan, March 22, 2014
Location good & Good staff

Location good , Good staff
8.7
Ma C. Families with young children Philippines, March 19, 2014
Hassle free and very convenient.

Staff, location, fast service
8.3
We booked non-smoking room esp bec we have a kid but was given smoking room instead. While we didnt like this part, overall experience was still good thansk to the very attentive and helpful staff.
Wanpen U. Families with older children Thailand, March 18, 2014
Friendly and helpful staff

near station, surrounding with shopping center, very helpful staff
8
Zhen Y. Families with older children Singapore, March 16, 2014
Very friendly and attentive staff

Customer service, location, cleanliness
8.3
Hassle-free, helpful and friendly staff, wonderful location.
Zhen Y. Families with older children Singapore, March 16, 2014
Very friendly and attentive staff

Customer service, location, cleanliness
8.3
Hassle-free, helpful and friendly staff, wonderful location.
Nataya M. Groups Thailand, March 15, 2014
Convenient

Location, Cleanliness, Friendly staff
10
Lucia L. Solo travelers Portugal, March 15, 2014
Excellent hotel at a reasonable price

Spacious room, comfortable bed, friendly staff
9.3
Staff spoke very good English and were very efficient and helpful. Close to local restaurants and shopping malls.
Gee K. Couples Malaysia, March 13, 2014
Convenient for airport transfer and subways

Airport Transfer, Close to Subway and Friendly Staff
8.7
Staffs are friendly, JR & Metro Line is 3 minutes walk away, available airport transfer. Free WIFI in lobby but requires 500 yen for the entire stay for WIFI in room unless you use LAN Cable. Close to Shinjuku and Shibuya

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Customer Reviews - Hotel Metropolitan Tokyo, Tokyo

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