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2015
Excellent 8.3
Based on 3197 reviews

Recent customer comments

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Excellent



based on 3197 reviews
  • Cleanliness 8.6
  • Facilities 7.9
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 8.0
  • Food/Dining 7.4
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Tan G. from Singapore
Couples
Stayed 4 nights in July 2016
Excellent services provided by the Concierge
This is our 5th times staying in Hotel Metropolitan. The concierge staffs were very professional and provide great assistance to us when we need to bring our mother to see a doctor. Well done!
Reviewed July 19, 2016

amina S. from Indonesia
Groups
Stayed 6 nights in July 2016
Great Location
Grand lobby and lot of sitting area enjoy our stay
Reviewed July 19, 2016

Nanopsorn S. from Thailand
Couples
Stayed 2 nights in July 2016
Good lobby but small room and bad bed
Good location with nice lobby but room is not good with bad bed
Reviewed July 18, 2016

SHAU L. from Hong Kong
Families with older children
Stayed 6 nights in July 2016
Great for family tour!
Several minutes to JR / metro / shopping malls! Suitable to family with childs. Will stay again in future!
Reviewed July 17, 2016

WAI C. from Hong Kong
Families with older children
Stayed 3 nights in July 2016
Very good hotel with good accessibility. However, the buffet breakfast is too expensive and not wor
Nothing to add
Reviewed July 15, 2016

Siu W. from Hong Kong
Couples
Stayed 4 nights in July 2016
Good
Good
Reviewed July 15, 2016

Charlen Y. from Singapore
Couples
Stayed 6 nights in July 2016
Good Location Hotel
This is my 2nd stay in this hotel due to its good location. lots of eatery around the hotel. Very easy direct transport from airport to hotel
Reviewed July 14, 2016

Nanopsorn S. from Thailand
Couples
Stayed 3 nights in July 2016
Big hotel with grand lobby but very small room
Lobby is nice decoration, staff also good but room is very small and too expensive
Reviewed July 13, 2016

wing C. from Hong Kong
Families with older children
Stayed 2 nights in July 2016
Nice hotel
Employee are good in service Free upgrade for frequent stay ! Everything nice ! Will recommend to family n friend if they stay in Tokyo
Reviewed July 11, 2016

Shih M. from Taiwan
Families with older children
Stayed 4 nights in July 2016
excellent hotel , and location.
excellent hotel , and location.
Reviewed July 11, 2016