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Hotel Metropolitan Tokyo

1-6-1,Nishi-Ikebukuro Toshimaku, Ikebukuro, Tokyo, Japan 171-8505 (Show on map)

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Area: Ikebukuro Number of Rooms: 807

Recent customer reviews

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Fantastic

8.3

based on
2652 reviews

Value for Money
8.0
Location
9.2
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.4
All reviews (2652)
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Tomoe P. Groups Thailand, February 22, 2015
always put in "special request"!!!

location and cleanliness
8.3
our stay was good enough. we traveled in group. the rest of the group seems to be happy and satisfied with the accommodation. however, for myself, i am not happy. however, the hotel seemed to be not knowing that and prepared us smoking rooms. for someone who does not smoke and allergic to the smell of the cigarettes, it is nightmare having to spend 3 nights there. i tried to change the room and informed the hotel that i booked a non-smoking room. the hotel said the rooms are all fully booked and cannot change for us, plus we did not put in a "special request" when booking, so they cannot do anything. so be careful when you make a booking. don't reluctant thinking that you pick the non-smoking room so you will get a non-smoking room. so whatever you want, even though it is written on the booking page, always put in the "special request"
Tomoe P. Groups Thailand, February 22, 2015
Special Request

Location Location and Cleanliness
8.3
Our stay was good enough. We traveled in group. The rest of the group seems to be happy and satisfied with the accommodation. However, for myself, I am not happy. When we book a room via Agoda, it normally shows whether such room is smoking or non-smoking room, so we chose the non-smoking room. However, the hotel seemed to be not knowing that and prepared us smoking rooms. For someone who does not smoke and allergic to the smell of the cigarettes, it is nightmare having to spend 3 nights there. I tried to change the room and informed the hotel that I booked a non-smoking room. The hotel said the rooms are all fully booked and cannot change for us, plus we did not put in a "special request" when booking, so they cannot do anything. So be careful when you make a booking. Don't reluctant thinking that you pick the non-smoking room so you will get a non-smoking room. So whatever you want, even though it is written on the booking page, ALWAYS put in the "Special Request"!!!!
Wai M. Families with young children China, February 21, 2015
Quite convenient location

Location, staff, size of room
8.7
Comfortable
Sebastian T. Business travelers Germany, February 20, 2015
Nice Hotel, close to Metro Station

Close to Metro Station, lively neighbourhood, meets the standards
6.7
Have been there on a 4 days business trip and had a good stay. The room was a bit small but sufficient. The hotel is 3 minutes away from Ikebukuru Metro Station
Chien L. Couples Taiwan, February 18, 2015
Good

Locations
7
Sure
Yanki W. Couples Hong Kong, February 16, 2015
Good location

Location. Direct airport transport. Staff
7.7
Hau Y. Couples China, February 13, 2015
Comfortable and clean hotel

1, good location. 2, clean and bright lobby and guest room. 3, friendly staff
8.7
2nd time I stayed in this hotel. I like Ikebukuro bcause it not busy as shinjuku but also very convenience. T
Pinhua W. Groups China, February 7, 2015
Great stay with very good location

The hotel provided bathing salt! The view of Ikebukuro/tokyo city from the hotel room was amazing!! The hotel is very close to ikebukuro Station which made travelling very convenient.
9
The stay was great! We were given a high floor of 19th. From our hotel room we overlook the Ikebukuro/Tokyo City! We could even view the Tokyo tower from our room. The sunset was amazing from our window. When we arrived at the hotel it was at night and we wanted some quick bite so we walked around the area and had an amazing bowl of Ramen with thick broth which only costs 750 yen and half boiled egg at 30yen each!!!! Hotel also provided bathing salt for us to relax after a long day of travelling. The best thing about the location of this hotel is that is is very near shopping centres and of course Ikebukuro's famous Ramen central.(at the stretch of SEIBU Dept store). just merely 5-8mins walk underground the JR Ikebukuro Station, we walked to have Mutekiya Ramen. It has alot more other ramen outets at that stretch. IT WAS AMAZING. Must stay location if you're a Ramen lover.
Somruedee W. Families with older children Thailand, February 6, 2015
Good location, good service hotel

Location, limousine facility, service are good
9
Good and will definitely come back.
Pauline S. Couples Australia, January 30, 2015
Fantastic location. Really friendly helpful staff

Location staff and ease of check in for a few extra dollars they gave our group a room to shower nd change in after our long flight
9.3

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Customer Reviews - Hotel Metropolitan Tokyo, Tokyo

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