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Hotel Monterey Ginza

2-10-2 Ginza Chuo-Ku, Ginza, Tokyo, Japan 104-0061 (Show on map)

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Area: Ginza Number of Rooms: 224

Recent customer reviews

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Very good

7.9

based on
566 reviews

322 reviews in English

Value for Money
7.8
Location
8.8
Staff Performance
7.8
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
7.9
Food/Dining
6.9
All reviews (566)
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Wendy D. Solo travelers United States of America, December 31, 2014
Nice hotel, great location.

Location
8
I was disappointed when we were running out at checkout and had misplaced one of the hotel room keys. These are the plastic disposable keys that probably cost the hotel less than a penny. They charged us 1000 yen for the missing card.
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Pantipa J. Families with young children Thailand, December 15, 2014
Good location

Near metro subway near department store good staff
6.7
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Ma L. Families with older children Philippines, December 12, 2014
Reasonably priced hotel at the heart of Ginza

great location, clean room
8.3
The hotel is a short walk away from the Ginza Main Street, where most of the major stores/malls are located. There's a Family Mart right across the street. Also, there are pretty decent and affordable restaurants nearby. The hotel looks quite dated and the rooms are small but clean. The bathroom has a Western and modern toilet.
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Belle C. Solo travelers Taiwan, December 12, 2014
Really great location

Near by Ginza
7.7
The most greatest thing is near metro and can walk 15-20mind to Tokyo station
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Kin C. Couples Hong Kong, December 8, 2014
Tokyo trip

wifi. restaurant around. subway around
7.3
Good.
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Anvida Y. Couples Thailand, November 20, 2014
good locatiom

location service cleanliness
8
pleasant stay. hotel is in perect location.
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Yew W. Families with young children Singapore, November 19, 2014
Could have been better

location and nothing else
4.3
This hotel has seen much better days. However, the main challenge is that 90% of the staff here are totally ineffective and bordering on being unfriendly. Having stayed here since it opened, i have felt the decline in the Japanese standards here. Glad to say that the rest of the Monterey Hotels are still fine... less this. Maybe they are too popular here to care anymore.
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Toby S. Business travelers United Kingdom, November 18, 2014
Good Location

Location, Room Size, Clean
8
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Ling L. Solo travelers Taiwan, November 15, 2014
Great Stay at Tokyo!

Clean room, good service, elegant!
7.7
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Yew W. Business travelers Singapore, November 14, 2014
Hotel Monterey Ginza

location
4.3
Staff was consistently rude and not willing to listen. bedrooms are old.
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