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Very good 7.9
Based on 500 reviews

Recent customer comments

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Very good

based on 500 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.2
  • Location 8.9
  • Room Comfort/Standard 7.8
  • Staff Performance 8.0
  • Value for Money 7.6
  • Food/Dining 7.0

Steven W.
United States
February 03, 2016
Great spot! Not 4 star though...
Location location location! Art deco fixtures, decent bathroom.
Everything was fine until I gave them some laundry to clean for me... 5 items, nothing requiring dry-cleaning or pressing. When I gave it to them at about 10am, the agent at the front desk told me 2 o'clock, which I thought was REALLY fast. At about 6pm I went to retrieve my clothes and was told it would be ready at 7pm TOMORROW. I explained that while I understand it not being ready at 2pm, 36 hours is a bit unacceptable considering that would be the night before we check out! Also, the price was what you'd expect for hotel laundry service - very high. I told them I should receive my laundry (5 pieces) free of charge due to the fact that my only jacket was being washed and it was 3° outside, and they said they could only give me 30% off. Fine. When my laundry finally surfaced 24 hours later, they had lost my pants! We had to wait another 90 mins before they found them (no idea where). As trivial as this may all sound, it did really inconvenience me and my plans for over a full day! I'm not sure I recommend this hotel due to this obvious incompetency.

Florence L.
February 03, 2016
Friendly staff close to subway and shop and nice food everywhere .

Chun S.
Hong Kong
January 28, 2016
nice stay
near station, nice and helpful staff

Varaporn K.
January 08, 2016
Room is too small, can't early check in
1. Staffs are nice 2. Good location
Not comfortable for travel with young children

Chattita S.
January 06, 2016
Convenience hotel
Near subway station, Clean and comfortable
The hotel was convenience but have only heater so had to open the window for adjust the temperature

January 05, 2016
Nice bathroom, near to subway and convenient store

waikit W.
Hong Kong
January 04, 2016
Nice Hotel
Easy to access metro-train. Tenjin is a cool place and I will stay here again for sure.

Suvan T.
Hong Kong
December 14, 2015

November 23, 2015
Nice Hotel
convenience, good service, easy to go to downtown
great. will stay again

Katy S.
Hong Kong
November 20, 2015
Greta location, modern designed room
Convenient, nice room, small lobby
The lobby is relatively very small and some staffs are not helpful because they cannot speak English. The rooms are great and relatively much bigger than the other hotels.