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Verified traveler reviews

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Excellent



based on 1586 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 9.2
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.2

Somphathay S. from Laos
Couples
Stayed one night in December 2012
Super lux hotel
location
Top service but breakfast need improve for 5 starts hotel
Reviewed March 18, 2015

Woon T. from Malaysia
Couples
Stayed 2 nights in February 2015
Luxury hotel great service great location
Luxury hotel great service great location
Luxury hotel, great service, great location and near to chidlom bts! good stay! excellent services
Reviewed March 18, 2015

Sinco Z. from Germany
Couples
Stayed 4 nights in September 2014
Great experience
location+ view+ hotel facilities
It was a wonderful stay experience. Glamorous hotel with nice location. The room was really nice and comfortable.
Reviewed March 18, 2015

Yan F. from China
Business travelers
Stayed 4 nights in March 2015
good
good service
Reviewed March 17, 2015

thia S. from Singapore
Solo travelers
Stayed 2 nights in March 2015
Good experience
Room,location, facilities
It was a good stay however expectations for room was much more as seen on pictures. The actual room was okay.. Not amazing. Staff were very inviting and friendly.
Reviewed March 15, 2015

Leong K. from Singapore
Business travelers
Stayed one night in March 2015
Nice cozy stay
Italian restaurant, rooms and service!
Nice cozy stay with great service!
Reviewed March 12, 2015

Leong K. from Singapore
Business travelers
Stayed 2 nights in March 2015
Great cozy hotel - glad to be back
Rooms, Italian restaurant at basement, service
Again, a nice cozy stay! Great service!
Reviewed March 12, 2015

Lizawati M. from Malaysia
Groups
Stayed 2 nights in March 2015
The reception is very rude
The environment
i'm very disappointed with the receptionist, not friendly at all, we not receive welcome drink for 6 persons and also they never smile or talk nicely with us, like we don't have money because we look like teenage and we just wearing t-shirt and short pant not formal like other guest. But for other guest they entertain them very nicely. I'm really disappointed with all receptionist at Muse Hotel. They not entertain us like a guest there. And for laundry bag their just provide us plastic bag only. Really friendly and nice people there. I will never stay at Muse Hotel anymore. This hotel not 5 star standard hotel at all.
Reviewed March 11, 2015

MAN N. from Hong Kong
Couples
Stayed one night in March 2015
I Love this hotel
Excellent service, comfortable bed and stunning design
Reviewed March 11, 2015

indhira S. from Thailand
Business travelers
Stayed 2 nights in March 2015
Good location
Upgraded, nice roof top bar, location
perfect location wonderful stay
Reviewed March 09, 2015