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Recent customer comments

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based on 1585 reviews
  • Cleanliness 9.2
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 9.2
  • Service 9.1
  • Value for money 8.5
  • Food/Dining 8.2

wong L.
April 01, 2016
One of the best boutique hotel
I would say is better then most of the 5 star hotel in town. Really enjoy the stay and will come back for sure.

Fraenze G.
March 29, 2016
Classy hotel with friendly staff
Awesome service - staff has been extremely supportive in making dinner reservations, organizing transport and tours. Medici restaurant created a lasting memory, with its opera singing performances between the courses. Great stay!

Kenji M.
March 26, 2016
Too many package tourists
Beautiful room, nice view, friendly employees, good breakfast
Hotel itself has a nice designed boutique hotel atomospher. However, there are too many package tourists from China ruining the atomospher. Big tour bus come in every minutes and a large number of Chinese tourists flow in and out of the rather small lobby. The area becomes like a zoo during the time. So as at the breakfast room in the morning. Not good for individual travelers.

Oliver T.
March 24, 2016
Very lovely hotel
The hotel is located in a very nice area with short ways to the skytrain. There are restaurants, bars and Spa's around. The hotel is fabulous, very friendly&helpful staff. The bar at 24th floor is just amazing. The room was very clean and spacious. I've seen a few hotels in Bangkok and it is absolutely my favourite. See you next time when I'm in BKK

Jochen H.
United States
March 21, 2016
Perfect stay in Bangkok
The rooms and beds where great! Comforters and mattress where out of this world comfortable. Cool interior. Endless outdoor oool on 19th floor. Roof top night bar
The hotel was perfect! The location is in walking distance the a skyline station which is the best way of transportation on Bangkok. Staff was very friendly. The roof top bar is great. Only criticism: the internet is not up to modern standards. Unsuitable for business use and barely able to load emails for personal use. Uploading pictures is impossible. The bandwidth is too low. Not adequate for a five star hotel.

Caroline D.
United States
March 20, 2016
Totally Over The Top
The hotel is very "OTT". Photos on the website look nice but it is not very up to date. Very swanky - was looking for something more simple.

Andy B.
United Kingdom
March 18, 2016
Great option
Good location, original and quirky design, good service

Andy B.
United Kingdom
March 15, 2016
Great Choice
Well appointed, stylish, good service, nice location.

Servie B.
March 13, 2016
Nice hotel
Hotel is nice, but it's a bit wearing off. Food and drinks are overpriced for the quality they say it is. Eventhough we had a good night rest before going back home.

ford H.
Hong Kong
March 08, 2016
Love the MUSE
A little overpriced and the staff were not the most helpful - but generally I love this hotel - for the design alone I love it so nice to stay here cant wait to go back.