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Hotel Nandhini, RT Nagar

164, M.L.A. Layout, R.T.Nagar, Main Road, RT Nagar, Bengaluru / Bangalore, India (Show on map)

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Area: RT Nagar Number of Rooms: 48
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2.3

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Value for Money
2.0
Location
4.0
Staff Performance
2.0
Hotel Condition/Cleanliness
2.0
Room Comfort/Standard
2.0
Food/Dining
2.0
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Risa D. Groups Indonesia, February 14, 2013
Terrible, LIAR staff! Very rude staff!

Terrible, LIAR staff! Very rude staff!
2.3
After I book this NANDINI HOTELl from Agoda at 3 PM in the taxi, i got the email confirmation that the transaction is succesfull. So I came the hotel with the booking confirmation on tablet. I reach that hotel at 7 PM with my friends, we all very tired after sitting in the bus for hours. By the time I reach NANDINI HOTEL, there are two staff at the receptionist, one is man and one is woman with saree. I show them the booking confirmation on my tablet, but they said that there is no any booking confirmed under my name. So I insist them to check on their system but they said very rudely that it it not there. And they start making stupid execuses that its mistake made by AGODA who keep put the NANDINI HOTEL on the available list while there was no room available anymore. How is that possible?! So they ask me to find a PC and print it to a paper, I was very tired but I still try to find printer around that hotel. And after I printed it, they still refuse to give us room because of that stupid reason. And then one my Indian friend which one travelling with me heard that there's a groups coming and willing to pay more for the room. So they lied to me and try to selling my room to get extra money. So I hit the table and screaming to them that I have been using AGODA for years and and this things never happens to me. And I tell them that I will not leave it because it has charged to my credit card, so just give me that room! They got scare and then they give me the room. Before I leave the reseptionist, I took photo of both of them. Those rude liar. Becareful with this hotel
 

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