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Hotel Neptun

Sankt Anna Pl. 18-20, Amalienburg, Copenhagen, Denmark 1250 (Show on map)

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Formerly : Clarion Collection Hotel Neptun

"breakfast, location and staff temperament..."

  • Ramolokwane, South Africa
  • July 19, 2015
  • Area: Amalienburg
  • Rooms : 133
  • Free Wi-Fi

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Room Types
Standard Single with Breakfast
Standard Single Room Only
Standard Single Room
Small Double Room
Small Double with Breakfast
Small Double Room Only
Standard Double/Twin with Breakfast
Standard Double/Twin Room Only
Standard Double or Twin Room
Superior Double Room
Superior Double with Breakfast
Superior Double Room Only


When would you like to stay at this hotel?

Features of Hotel Neptun

24-hour front desk


bicycle rental

business center

car hire



family room

laundry service


luggage storage


safety deposit boxes



free Wi-Fi in all rooms


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Sale ends soon!

This boutique-styled hotel, founded in 1854 and located only minutes from Nyhavn Harbor and the Little Mermaid, is a great base for exploring the city. The hotel is very close to the Kongens Nytorv Metro station and the National Museum of Art and surrounded by lively cafés, restaurants, and shops. The Hotel Neptun offers large, renovated rooms overlooking the two pretty courtyards with tiled bathrooms, cable TV, and free high speed internet access. The Gendarmen restaurant serves excellent modern Danish food including breakfast and a free light evening buffet. This boutique-styled hotel, founded in 1854 and located only minutes from Nyhavn Harbor and the ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Breakfast Charge (when not included in room rate)
155 DKK

Check-In From
02:00 PM

Check-Out Until
12:00 AM

Distance from City Center
1.0 Km

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Last Renovated

Recent customer comments

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Very Good


from 62 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (62)
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Ramolokwane M. Solo travelers South Africa, July 19, 2015
Awful bathroom and no AC, great location

breakfast, location and staff temperament
the bathrooms in the tiny single rooms really need a looking into. soundproofing: I could hear my neighbours moving about. though it's chilly in the evenings, opening the windows was eventually the only way to get some air into the room.
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Anna E. Business travelers United Kingdom, October 15, 2014
fine hotel that did the job

location, location, location
it was fine not the greatest hotel but was ok hotels are expensive in copenhagen and this one was decent level prob not my first choice on my next visit no complaints
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Hans S. Business travelers Sweden, October 10, 2014
Great hotel with "home feeling"

Kind staff, Old architecture and very clean
I stayed one night for a business trip in Copenhagen. The staff was very kind fast check in and check out. The breakfast really good with a lot to chose from. The rooms are small but was very comfortable. They house is from early 1900's which makes it a "home feeling". The location is also very good.
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Dewey C. Couples United Kingdom, August 18, 2014
Easy city break

Easy, clean and quite
Good place to be when you just want a simple hotel and focus on to the city. The good food and drinks are all around Copenhagen but the nice hotel with good bathroom facilities and a good bed is here.
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Adolfo J. Business travelers Chile, July 25, 2014
bad, no aircondition, no parkering, bad breakfast
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Priya K. Couples United Kingdom, July 21, 2014
Good location

Location was good. The staff were very friendly
Stay was fine. Great location and staff were very friendly. I got upgraded to a superior suite. Very spacious.
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Ian D. Families with older children United Kingdom, July 9, 2014

Location Breakfast Comfortable bed
Ok but two complaints Room to hot need fan or air con No tea making facility
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Chin A. Business travelers Singapore, March 8, 2014
The Room is Too Small!

Close to public transport and clean
Considering I stayed alone it was still small for the price paid.
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Azra S. Couples Malaysia, January 26, 2014
Cosy hotel close to major sights

Great location, friendly staff, comfortable beds
We had a comfortable stay at this hotel. It's in a great location - more or less down the street from Amalienborg, and just a few streets down from the harbour. Access to public transport is also great. It's surrounded by lots of great little places to eat so dining was never an issue. The rooms are a bit dated, but the beds were very comfortable. Our room was a bit cold though, especially in subzero temperatures, because for some reason the radiators were located behind the curtains thus trapping the heat and not dispersing it throughout the room. It would've been nice to have a kettle and tea/coffee in the room because it was quite chilly outside, but that's not a deal breaker. The staff at reception were incredibly friendly and helpful. All in all an enjoyable stay in Copenhagen.
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Anna S. Families with older children Switzerland, November 10, 2013

bed, location, teas and coffees
Were it not for the arrogant staff member at dinner on Friday (8.11)(Spanish looking Young Lady at the wrong place at the wrong time) the rest of the staff were very nice and helpful. The Food was much worse than in the same Hotel in Oslo(!), especially the warmdishes at dinner. Breakfast was OK, so was the cake at midday.
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< Previous page 1 - 10 of 62 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • Tram station
  • Port
  • Kongens Nytorv (New Royal Square)
  • Central Station
  • Opera House

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Customers like this hotel for:
Nearest transport:
  • Kongens Nytorv Metro Station (0.5 Km / 6 min walk)
Area recommended for:
  • nightlife
  • restaurants
  • sightseeing
Distance to airport:
  • Copenhagen Airport (8.1 Km)
Customer comments:
  • "Downtown location" , "Good room arrangement" , "Quiet"
Top attractions in the area:
  • Nyhavn Canal (0.2 Km / 3 min walk)
  • Danish Film Museum (0.9 Km / 11 min walk)
  • Rosenborg Castle (1.0 Km / 12 min walk)
  • DFDS Canal Tours (1.0 Km / 12 min walk)
Note: Distances are measured as a straight line.

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