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About Hotel New Coklat


Located in the lovely area of Surabaya Center, Hotel New Coklat enjoys a commanding position in the shopping, restaurants, business hub of Surabaya. From here, guests can enjoy easy access to all that the lively city has to offer. Also within easy reach are The Grand City Mall, Monumen Kapal Selam, Delta Theatre.

The facilities and services provided by Hotel New Coklat ensure a pleasant stay for guests. Top features of the hotel include free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, Wi-Fi in public areas, car park.

The ambiance of Hotel New Coklat is reflected in every guestroom. television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning are just some of the facilities that can be found throughout the property. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in Surabaya, make Hotel New Coklat your home away from home.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Car park

Food & beverage

  • Room service [24-hour]
  • Room service
  • Coffee shop


  • Pets allowed

Cleaning services

  • Laundry service

On-site facilities

  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-10 year(s) Must use an extra bed
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Number of Rooms : 48
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Recent customer comments

Filter by traveler type
  • Cleanliness 6.7
  • Facilities 6.3
  • Location 8.5
  • Room Comfort/Standard 6.1
  • Service 5.9
  • Value for money 6.5
  • Food/Dining 4.9
Sort by

Tanja H. from Finland
Business travelers
Stayed one night in July 2016
Basic budget hotel with great location near to convention center
Great location just 1 minute walk from Grand City mall and convention center. Basic budget hotel, comfy bed and room. Value for money.
Reviewed July 31, 2016

LIZA T. from Malaysia
Business travelers
Stayed 4 nights in July 2016
Close to Grand Convex & Mall, Bathroom needs improvement
Very close to Grand Convex and Mall, 5-minutes walk. Bathroom cleanliness can be improved. Shower was not powerful enough. Hot shower was not warm enough. Wifi connection lost from midnight to morning. Breakfast was edible but nothing great.
Reviewed July 29, 2016

Yau Y. from Malaysia
Business travelers
Stayed 2 nights in July 2016
Quite good location for us...
Reviewed July 27, 2016

winatuningsih S. from Indonesia
Business travelers
Stayed one night in August 2015
hotel coklat
Reviewed August 25, 2015

emery C. from Indonesia
Business travelers
Stayed one night in July 2015
good stay and good location
comfort , cheap , clean
good stay and good location
Reviewed July 28, 2015

kimberly L. from Indonesia
Business travelers
Stayed one night in July 2015
Reviewed July 23, 2015

regina S. from Indonesia
Stayed one night in June 2015
excellent staff and value for money
value , staff , location
This really is superb value. Clean and comfortable rooms, with staff who make the effort to be friendly and remember your name. Rooms are sizeable and well maintained. Plus there are reliable eagle taxis outside. Only 3 mins walk from grand city mall. For a good stay in Surabaya this is highly recommended.
Reviewed June 30, 2015

cleo E. from Indonesia
Business travelers
Stayed one night in May 2015
good stay
clean , cheap
The location is really great, near a lot of attractions in surabaya city. The breakfast is good as I dont expect that they will provide such a complete breakfast in this budget hotel. The staff is really helpful. Once I asked about breakfast earlier as my flight was 7.00 AM and they mentioned that it will be prepared early on 6.00 and definitely like what they said. Definitely consider to go back here again when I visit Surabaya for leisure or business.
Reviewed June 23, 2015

Randi T. from Indonesia
Business travelers
Stayed 3 nights in November 2014
bad service. not recommended.
close to grand city mall. thats all.
not very interesting place to stay
Reviewed November 11, 2014

Ananda S. from Indonesia
Business travelers
Stayed 2 nights in February 2014
decent city hotel
location location location
Reviewed August 19, 2014


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