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About Hotel New Otani Hakata

Description

Located next to a major subway station and major train lines, this accommodation is perfect for tourists wishing to explore the city. The renovated guestrooms are equipped with satellite television, en-suite movies, and air conditioning. Choose from over eight different restaurants and enjoy European and Japanese cuisines from Senhazuru and The Castillian. Guests can rent a car at the hotel to visit nearby attractions including Fukuoka City Museum and Canal City. Drop the children off at the babysitting services and enjoy a relaxing day at the salon or a few drinks in the cocktail lounge. The hotel also features an on-site boutique in case you forgot to buy souvenirs. With access to many transport links and a central location, this hotel is ideal for travelers who want to explore the city. Reservations at Hotel New Otani Hakata are simple via our secure online booking form. Just enter your desired dates and submit.
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Features

Hotel Facilities

  • 24-hour front desk
  • bar
  • bicycle rental
  • car hire
  • coffee shop
  • concierge
  • elevator
  • laundry service
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area

Sports and Recreation

  • massage

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean
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Policies

Children and extra beds
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.1 KM
Distance to Airport: 5.4 KM
Internet Usage Fee: 0 JPY
Non-Smoking Rooms / Floors: YES
Number of Bars: 1
Number of Floors: 14
Number of Restaurants: 7
Number of Rooms : 387
Parking Fee (per day): 1500 JPY
Room Voltage: 100
Time to Airport (Minutes): 24
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Recent customer comments

Filter by traveler type
All reviews (60)

Business travelers (13)

Couples (9)

Solo travelers (17)

Families with young children (8)

Families with older children (10)

Groups (3)

Very good
7.9
Hotel Condition/Cleanliness
8.0
Facilities
7.0
Location
7.6
Room Comfort/Standard
8.3
Staff Performance
8.4
Value for Money
7.7
Food/Dining
7.4

7.2 Reenie T.
Singapore
April 20, 2016
Clean & Spacious Room
Room is very clean & spacious. When arrived staff was fantastic & friendly but when leaving service was bad. Ask the staff for a taxi & they did help me get 1 but when taxi arrived, at least 4 staff was standing watching me struggling with 4 luggages out from lobby to the taxi by myself. Very disappointed.

6.8 Renato H.
Philippines
April 03, 2016
Satisfactory but could have been better.
Lady at guest relations was good.

4 SZE C.
Hong Kong
April 02, 2016
Dirty
Dirty

8.7 VIDURA G.
United Kingdom
December 06, 2015
Getting a bit dated, but nice service makes up
Staff service, Breakfast, Cleanliness
Stayed as a couple with our 11 month old. Requested a cot/baby bed, and was already there upon arrival. Staff service was great and the breakfast the following morning was excellent.

8.7 Jan J.
Norway
December 01, 2015
Spacious room with beautiful view
very spacious room with good bed, good breakfast, shuttle service to station
We only stayed for two nights, but had a nice stay. The hotel is very large and is in a nice location (albeit not in the center of activity) with fantastic views. We visited out of season (beginning of November) and the weather was already too cold to test the nice outdoor pool, but it did look good for the summer season. The number of personnel also seemed more geared towards the summer season, but all very helpful and eager to please.

9.3 Kaya D.
Japan
October 13, 2015
Family fun
Room size, shower, staff

8.7 Vichuda S.
Thailand
September 23, 2015
Nice Stay in Fukuoka
All staff are very nice, the location is very convenient and good breakfast
We had problem of air-conditioner and smell of smoking in our rooms on the first night. However, on the second night, it has been fixed.

9.3 CHUN-HUNG H.
Taiwan
September 24, 2015
Excellent
confortable
will stay again

5.7 KAHEE Y.
South Korea
August 11, 2015
Not really satisfied
Good location and kind staffs
I had to stay in smoking room as a non smoker and the smell was too strong i couldn't enjoy staying and sleeping well whole night..but the staffs were all kind.

8 Seung P.
South Korea
August 11, 2015
Satisfied
Location, Value for money, Services
Hotel itself is pretty old but general facility is ok. Close from subway station. Grocery store and convenient stores are nearby. Not a 5-star hotel but very good choice for the price.


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