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Hotel New Otani Kumamoto

1-13-1 Kasuga, Nishi-ku, Kumamoto Central City, Kumamoto, Japan 860-0047

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Features of Hotel New Otani Kumamoto

Hotel Facilities

  • 24-hour room service
  • bar
  • coffee shop
  • concierge
  • elevator
  • laundry service
  • meeting facilities
  • restaurant
  • salon
  • shops
  • vending machine

Sports and Recreation

  • massage
  • sauna
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Japanese

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Hotel description
Hotel New Otani Kumamoto is a premium hotel located in Tokyo featuring ultra-modern styling inside and out. The...see more Hotel New Otani Kumamoto is a premium hotel located in Tokyo featuring ultra-modern styling inside and out. The rooms come in the three different styles of Executive House ZEN, the Main, and Garden Tower. Each features different stylings and unit sizes including executive and suite. The hotel offers lunch, dinner, and business dinner options at its dining facilities that feature award-winning international chefs. Guests here should be sure to spend some time visiting the New Otani Art Museum located on the premises of this expansive hotel. Other options include viewing the Japanese Garden or participating in the team ceremony room.
Hotel policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (42)

Business travelers (2)

Couples (18)

Solo travelers (11)

Families with young children (5)

Families with older children (3)

Groups (3)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (42)
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Nam T. Solo travelers
Singapore, November 14, 2015
Excellent location

Location, cleanliness and comfortable
Good services and late check out. Enjoy stay new otani Kumamoto hotel.
Sai L. Couples
China, July 31, 2015

Chan P. Couples
Hong Kong, June 09, 2015
A nice experience

Staff were extremely helpful, excellent location, room was spacious in Japanese standard
Staff were extremely helpful, they were so keen to help us book bus tour in Aso on the next day and to show us direction for a day tour in Kumamoto city. excellent location, located less than 100 meter away from Kumamoto JR station and tram station. room was comfortable and spacious in Japanese standard.
Natalie W. Couples
Canada, May 06, 2015
Good location, spacious room, great value!

English speaking staff, great location and nice spacious room
Daphne N. Couples
Singapore, April 30, 2015
Nice hotel to stay

Location, bigger room
Ok experience though not much choice in shopping
Jo S. Couples
Taiwan, March 04, 2015
High CP value

next to the JR station, clean, polite hotel staffs
Sgun T. Solo travelers
Thailand, January 05, 2015
great hotel

location service price
Sleep & Clean
Sgun T. Solo travelers
Thailand, January 05, 2015
Great Hotel

location service price
Siu Y. Couples
Hong Kong, September 18, 2014
a bit pricey, good location

good location, clean, friendly staff
a bit pricey when i was staying only for a night, almost double price to the standard room charged by other cities in Japan, but very good location just 2 min walk from train station
Georgia L. Solo travelers
Singapore, May 29, 2014

Location/Hotel size and cleanliness/service

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