My favorite hotels
Customers like this hotel for:
    Area recommended for:
  • sightseeing
  • nightlife
  • family fun
    Distance to airport:
  • Haneda International Airport (26.6 Km)
  • Narita International Airport (34.6 Km)

Note: Distances are measured as a straight line.

Hotel New Otani Makuhari

2-120-3 Hibino,Mihama-ku, Tokyo Disney Resort, Tokyo, Japan 261-0021 (Show on map)

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"Shuttle bus to airport, disneyland and disneysea and near..."

Claudia, Singapore September 11, 2015

Features of Hotel New Otani Makuhari

Hotel Facilities

  • 24-hour front desk
  • bar
  • bicycle rental
  • business center
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • laundry service
  • luggage storage
  • meeting facilities
  • nightclub
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area
  • vending machine

Sports and Recreation

  • fitness center
  • indoor pool
  • massage
  • outdoor pool
  • sauna
  • tennis courts


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Japanese

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Hotel Description
Hotel New Otani Makuhari, located in Tokyo Disney Resort, Tokyo, is a popular choice for travelers. ...see more Hotel New Otani Makuhari, located in Tokyo Disney Resort, Tokyo, is a popular choice for travelers. Only from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Take advantage of a wealth of unrivaled services and amenities at this Tokyo hotel. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, car park.

Guests can choose from 418 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers wonderful recreational facilities such as fitness center, sauna, outdoor pool, indoor pool, massage to make your stay truly unforgettable. Hotel New Otani Makuhari is a smart choice for travelers to Tokyo, offering a relaxed and hassle-free stay every time.
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Recent customer comments

Filter by Traveler Type
All reviews (30)

Business travelers (8)

Couples (6)

Solo travelers (3)

Families with young children (10)

Families with older children (2)

Groups (1)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (30)
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Claudia L. Families with young children
Singapore, September 18, 2015
Not up to standard

Shuttle bus to airport, disneyland and disneysea and near the train station
Part 1: I booked otani because of the bus service to Disneyland. A holiday planned to spend 3 days to let children to enjoy. First night, the room given the aircon not working but staffs said its because of old system needed time to "cool" room. We waited hours but still not cool so further complained was made. Hotel staff brought 2 fans to the room and cool pillows. Staff explained that we had too many people in the room so needed more time to "cool". 2 adults and 3 children aged 5, 7 and 8 was it too many people? A 4 star hotel with very old aircon system and needed 2 fans plus cold pillows for the guests was it too overrated its rating? Better charge us with non aircon room would be more appropriate. Part 2: As we waited for the room to be "cool" for the whole night it doesn't cool so I called to the front desk to request to change room. The staff said he needed to asked manager will replied to me back. But I waited for an hour still did not get any feedback so went down to front desk. Then the staff said he had forgotten to reply me. I was thinking why I had to request to change room instead the staff could offered me to change to a working aircon room when there is one instead of I made the request myself? Was this kind of service consider 4 star or 2 star?
Fu-Hsiang C. Families with young children
Taiwan, August 02, 2015
If child(age <12) can be with adult, it's better.

(1) In the loop of Disney free bus (2) Large room space (3) Near subway station
Laminating, thank you very much. Clean, comfortable, and convenient. The CP is very high.
Andrew B. Business travelers
United Kingdom, April 13, 2015
Quiet location, great sea views

sea view, food, location for Chiba
i had a very pleasant stay for 2 nights at this hotel with amazing views of the sea and Tokyo bay. The real surprise for me was the quality of the food in the western style restaurant downstairs, excellent. Also good service generally. I'd stay again
Marianne B. Solo travelers
Philippines, November 17, 2014
Great location

Friendly, clean, near makuhari messe
It was like a few steps away from makuhari messe, when I got tired from watching the knotfest concert, the hotel was just within a reach wherein I found very convenient, no need to commute or whatsoever.
Geraldine C. Families with older children
Philippines, April 05, 2014
Great 17th Birthday gift to my son!

English speaking front desk, fast room service and complimentary upgrade to Bay Suite
The Bay Suite complimentary upgrade was a pleasant surprise for my son 's 17th birthday and graduation gift! Room service was very fast and the food was delicious and nicely served. Check in and check out was fast. Airport limousine service was available and prompt. Our stay was very pleasant
Norashikin A. Couples
Singapore, July 29, 2014
Very good!

Location, friendly staffs, cleanliness
Very good experience though we were there for only a night as we wanted to go to disney land afterwhich we had to go straight to the airport. Very cooling & friendly services.
amor H. Families with young children
Japan, March 26, 2014

Clean,luxury hotel
It's ok simple room but nice hotel love to go back again with my family
pablo S. Business travelers
Spain, September 29, 2014
best location if you need to be in the Exhibition

location, cleanliness, comfort
a very nice hotel with nice views and close to the Makuhari messe exhibition center..
irwan N. Business travelers
Malaysia, January 23, 2014
good for messe and disneyland

location, cleanliness, staff
everything as aspected except no free wifi for such premium hotels in japan. paid wifi not wotrh it as its expensive and only available at the lobby area!!!
Jedidiah N. Couples
United States of America, November 14, 2013
A peaceful stay in Tokyo

Room size was large and comfortable, staff were friendly and super helpful, and the hotel location is pleasant and peaceful.

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