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Excellent 8.5
Based on 41 reviews

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About Hotel New Otani Makuhari

Description

Whether you're a tourist or traveling on business, Hotel New Otani Makuhari is a great choice for accommodation when visiting Tokyo. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Simply put, all the services and amenities you have come to expect from New Otani Hotels are right in the comfort of your own home. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, car park.

Step into one of 418 inviting rooms and escape the stresses of the day with a wide range of amenities such as closet, complimentary tea, towels, carpeting, slippers which can be found in some rooms. The hotel's fitness center, sauna, outdoor pool, indoor pool, massage are ideal places to relax and unwind after a busy day. Hotel New Otani Makuhari is your one-stop destination for quality hotel accommodations in Tokyo.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • bicycle rental

Fitness & recreation

  • fitness center
  • sauna
  • massage

Swimming & soaking

  • outdoor pool
  • indoor pool

Land sports

  • tennis courts

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • bar
  • vending machine

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • concierge

On-site facilities

  • elevator
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • doorman

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Japanese
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Policies

This property is located in Mihama-ku, Chiba prefecture. It takes about 20 minutes from Kaihin Makuhari Station to Tokyo Disney Resort.

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 3600 JPY
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Restaurants: 8
Number of Rooms : 418
Room Voltage: 100
Year Hotel Built: 1993
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.6
  • Room Comfort/Standard 8.5
  • Staff Performance 9.0
  • Value for Money 8.1
  • Food/Dining 7.8

Paul S.
Australia
April 18, 2016
Fabulous Hotel away from Tokyo centre
Great Hotel with large rooms for Japan on Tokyo bay at reasonable price. Train 30-40 min from Tokyo. However not at Disney as suggested, but bus to there(30 min) and good bus to airport. Great shopping centers nearby.

sancho D.
Netherlands
April 04, 2016
nice hotel
only thing is weird they don't have around the clock food/roomservice for an hotel that almost has nothing around it open after certain hours ....

Zenaida Z.
Philippines
January 28, 2016
NICE HOTEL
FRIENDLY STAFF, GOOD SIZE ROOM,COMFORTABLE BED
WE ENJOY OUR STAY, WE LIKE THE WALKING DISTANCE TO TRAIN STATION AND RESTAURANT THE ONLY THING WAS THE HOTEL DON'T HAVE A CONCIERGES THAT WE CAN BUY A GUIDED TOUR FOR BEING A FIRST TIME IN JAPAN. I WOULD RATE THEM 5 STAR IF THEY HAVE THIS.

Cheng L.
Malaysia
December 03, 2015
NEAR TO ATTRACTION
NEAR TO ATTRACTION

Claudia L.
Singapore
September 18, 2015
Not up to standard
Shuttle bus to airport, disneyland and disneysea and near the train station
Part 1: I booked otani because of the bus service to Disneyland. A holiday planned to spend 3 days to let children to enjoy. First night, the room given the aircon not working but staffs said its because of old system needed time to "cool" room. We waited hours but still not cool so further complained was made. Hotel staff brought 2 fans to the room and cool pillows. Staff explained that we had too many people in the room so needed more time to "cool". 2 adults and 3 children aged 5, 7 and 8 was it too many people? A 4 star hotel with very old aircon system and needed 2 fans plus cold pillows for the guests was it too overrated its rating? Better charge us with non aircon room would be more appropriate. Part 2: As we waited for the room to be "cool" for the whole night it doesn't cool so I called to the front desk to request to change room. The staff said he needed to asked manager will replied to me back. But I waited for an hour still did not get any feedback so went down to front desk. Then the staff said he had forgotten to reply me. I was thinking why I had to request to change room instead the staff could offered me to change to a working aircon room when there is one instead of I made the request myself? Was this kind of service consider 4 star or 2 star?

Fu-Hsiang C.
Taiwan
August 02, 2015
If child(age <12) can be with adult, it's better.
(1) In the loop of Disney free bus (2) Large room space (3) Near subway station
Laminating, thank you very much. Clean, comfortable, and convenient. The CP is very high.

Andrew B.
United Kingdom
April 13, 2015
Quiet location, great sea views
sea view, food, location for Chiba
i had a very pleasant stay for 2 nights at this hotel with amazing views of the sea and Tokyo bay. The real surprise for me was the quality of the food in the western style restaurant downstairs, excellent. Also good service generally. I'd stay again

Marianne B.
Philippines
November 17, 2014
Great location
Friendly, clean, near makuhari messe
It was like a few steps away from makuhari messe, when I got tired from watching the knotfest concert, the hotel was just within a reach wherein I found very convenient, no need to commute or whatsoever.

pablo S.
Spain
September 29, 2014
best location if you need to be in the Exhibition
location, cleanliness, comfort
a very nice hotel with nice views and close to the Makuhari messe exhibition center..

Norashikin A.
Singapore
July 29, 2014
Very good!
Location, friendly staffs, cleanliness
Very good experience though we were there for only a night as we wanted to go to disney land afterwhich we had to go straight to the airport. Very cooling & friendly services.


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