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About Hotel New Otani Osaka


Proudly boasting itself as one of Osaka’s leading hotels, Hotel New Otani Osaka is luxury personified. Featuring panoramic views of the spectacular Osaka Castle, guests can bask in the beauty of the surrounding scenes over a chilled drink. For your convenience, 24-hour internet access is available in rooms accompanied by the finest modern amenities. The hotel also carries an eco-friendly policy using recycled materials where applicable. Hotel facilities include an abundance of dining opportunities ranging from fine dining on French cuisine to the more relaxed bread and cake café. Enjoying a central location amidst shops, restaurants, and nightlife, the hotel resides a 3-minute walk from JR station and only 50 kilometers from the international airport. If you’re looking for the most convenient choice in town offering great value for money, look no further than Hotel New Otani Osaka.
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Hotel Facilities

  • 24-hour check-in
  • 24-hour front desk
  • 24-hour security
  • airport transfer
  • ATM/cash machine on site
  • bar
  • chapel
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • doorman
  • dry cleaning
  • elevator
  • executive floor
  • facilities for disabled guests
  • family room
  • gift/souvenir shop
  • laundry service
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area
  • taxi service
  • vending machine
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • garden
  • hot tub
  • indoor pool
  • massage
  • outdoor pool
  • sauna
  • tennis courts


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Japanese
  • Spanish
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Please note that free of charge up to two children under 6 years old, staying in the parents' or guardians' room and using the existing bedding.

Fitness Club (including Indoor Pool) - Only available for staying customers over 18 years old. The hotel is unable to accept customers who are not staying at our hotel.

Fitness Club & Pool (Indoor and Outdoor) - Usage fee is required. Please ask detail at reception.

Smoking preference cannot be guaranteed as it will be allocated upon arrival based on availability.

The breakfast charge will be the special rate on January 1 and the 2. Kindly contact a registration desk for details upon check-in.

Children and extra beds
Children 0-6 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 14000 JPY
Breakfast Charge (when not included in room rate): 3920 JPY
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 2 km
Distance to Airport: 50 km
Internet Usage Fee: 0 JPY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 3
Number of Floors: 18
Number of Restaurants: 11
Number of Rooms : 525
Room Voltage: 100
Time to Airport (Minutes): 50
Year Hotel Built: 1986
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Recent customer comments

Filter by traveler type
All reviews (750)

Business travelers (62)

Couples (239)

Solo travelers (149)

Families with young children (115)

Families with older children (110)

Groups (75)

Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

7.2 Bee L.
April 17, 2016
Fantastic Stay at New Otani Osaka
This is a good hotel though slightly old.. and also good location - near to Osaka Castle. Fantastic if you get the Osaka Castle view.. staff was very helpful and polite.. was a good stay.. will return to stay in hotel again

7.6 christopher L.
April 13, 2016
Beautiful location, next to osaka castle
Beautiful view

10 Jing Z.
April 11, 2016
pretty good
somehow should give us the room that can see the night Tenshugoku

8.8 Geoffrey W.
April 11, 2016
Great Place to Stay in Osaka
Initially unsure about the location however the availability of both the subway and JR rail systems within 5 minutes walk of the hotel made the location ideal. A view of Osaka castle of an evening from your room is a great way to end another memorable day in Osaka.

10 Jing Z.
April 11, 2016
good enough

6 Khalid A.
United Arab Emirates
April 10, 2016
It is called new but it anything but new
The superior rooms were very old to a point where the wall paper is peeling off 80s style decoration of rooms and bathrooms Good view, renovated lobby Expensive breakfast

April 11, 2016
8 minutes from JR line. Enviornment is very good.
The room was upgraded by the hotel and we were very happy to have a big room during the stay in Osaka. The view from the "four seasons" restaurant is very good and if you choose this hotel you must go there for the view of osaka castle. It's amazing

10 Yih H.
April 03, 2016
Good location hotel
Location is in between the north and south downtown. There are also train and subway stations within 5 mins walk. Easy connecting trains to both Nara and Himeji. The concierge are extremely helpful and competent in providing information and making restaurant reservations. Only complaint is the lack of air condition even in end March. If we don't open the windows to sleep, it will be too stuffy. If we do, then the early morning trains can be noisy.

8.4 CHENG X.
Hong Kong
April 11, 2016
The room is clean and big. The hotel is near a river and very close to the subway station. 5min walk to Osaka Castle. Overall is really nice.

7.6 WAI L.
Hong Kong
March 29, 2016