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Customers like this hotel for:
    Nearest transport:
  • Osakajo Koen Station (0.3 Km / 4 min walk)
    Area recommended for:
  • shopping
  • culture
  • sightseeing
    Distance to airport:
  • Osaka International Airport (13.8 Km)
  • Kansai International Airport (38.9 Km)
    Customer comments:
  • "City center location", "Large and clean room", "Reasonable price"
    Top nearby attractions:
  • Osaka Castle Hall (0.2 Km / 3 min walk)
  • Osaka Castle (0.8 Km / 10 min walk)
  • Osaka Castle Park (0.9 Km / 11 min walk)
  • Osaka Museum of Housing and Living (2.9 Km)

Note: Distances are measured as a straight line.

Hotel New Otani Osaka

1-4-1 Shiromi, Chuo-ku, Osaka Castle, Osaka, Japan 540-8578 (Show on map)

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Features of Hotel New Otani Osaka

Hotel Facilities

  • airport transfer
  • bar
  • business center
  • chapel
  • coffee shop
  • concierge
  • currency exchange
  • elevator
  • executive floor
  • facilities for disabled guests
  • laundry service
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area

Sports and Recreation

  • fitness center
  • garden
  • hot tub
  • indoor pool
  • massage
  • outdoor pool
  • sauna
  • tennis courts


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Japanese
  • Spanish

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Hotel Description
Proudly boasting itself as one of Osaka’s leading hotels, Hotel New Otani Osaka is luxury personified. ...see more Proudly boasting itself as one of Osaka’s leading hotels, Hotel New Otani Osaka is luxury personified. Featuring panoramic views of the spectacular Osaka Castle, guests can bask in the beauty of the surrounding scenes over a chilled drink. For your convenience, 24-hour internet access is available in rooms accompanied by the finest modern amenities. The hotel also carries an eco-friendly policy using recycled materials where applicable. Hotel facilities include an abundance of dining opportunities ranging from fine dining on French cuisine to the more relaxed bread and cake café. Enjoying a central location amidst shops, restaurants, and nightlife, the hotel resides a 3-minute walk from JR station and only 50 kilometers from the international airport. If you’re looking for the most convenient choice in town offering great value for money, look no further than Hotel New Otani Osaka.
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Recent customer comments

Filter by Traveler Type
All reviews (659)

Business travelers (58)

Couples (206)

Solo travelers (131)

Families with young children (99)

Families with older children (97)

Groups (68)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (659)
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LALA M. Families with older children
Philippines, November 23, 2015
5 star hotel with no complimentary coffee

location, english speaking staffs, expensive ambience
for a hotel classified as 5star, the least they can do in exchange for an expensive room night rate is complimentary coffee and bottled water
SHIHHAN K. Families with older children
Taiwan, November 16, 2015
Stunning views of Osakajo

location, view from the room, staffs
James J. Solo travelers
United States of America, November 18, 2015
Heart of the Osaka Business Park

Proximity to Osaka-jo, Restaurants in the IMP, Huge rooms
The New Otani is absolutely a 5-star property, with the service and decor that goes along with that. The property has several restaurants on site, but all of them are primarily expense account restaurants; I went next door to the mall in the IMP. The rooms themselves are expansive by Japan standards, but are top-style for the 1990s. Still, there were enough power plugs and everything worked fine! My room even had a sake flask; it's like they knew how I was unwinding after the long days. The closest JR station, Osakajokoen, is a 5 minute walk around the block, or a 10 minute walk through the castle grounds. The closest subway is mercilessly next to a Mister Donut, so beware when going to Osaka Business Park station. Note that several of the restaurants inside the hotel have set menu options, in the hotel directory, that are reasonably priced. The directory indicated pricing was only valid if you asked for the set menu when making a reservation, so beware the gotcha if you decide to eat on-site. Otherwise, across the street at the IMP are some great noodle and seafood places.
Lillian M. Business travelers
Australia, November 14, 2015
Fabulous hotel in Osaka

Location, comfort and beauty
Stoeckel V. Couples
Germany, November 15, 2015
New Otani Osaka

Very good location, clean rooms, very friendly staff
Everything was perfect, we particularly liked the location close to the imperial palace
Pakapan T. Couples
Thailand, November 03, 2015
Too old to be a 5-star hotel

Big room, big area, close to Osaka Castle
We came for shopping and there was not really many things going on around the hotel because it is near the Osaka Castle.
Sindy L. Families with young children
Hong Kong, October 24, 2015
Osaka trip

Room is big, clean and tidy
The stay is good. Location ok. The room is big. We are at Castle view room but the room looks old style and need renovation.
Shaikha A. Families with older children
United Arab Emirates, September 30, 2015
great hotel

luction, services and staff were excellent
It was very good choice by booking in that hotel and enjoyed the views.
Yuehchuan L. Families with older children
Taiwan, September 27, 2015
Skin irritation after the bath

The neighborhood is pleasant.
The bath tub in the hotel room is not clean enough. My daughter and I both had skin irritation symptoms immediately after taking a bath. We booked a room for three and they gave us twin beds and an extra bed. The extra bed was not firm and there was no comforter cover for the extra bed.
Iman T. Solo travelers
United Kingdom, September 25, 2015
Ok but not worth the price

Good standard room but definitely not a 5*
Comfortable but overpriced and not 5*

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