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Hotel New Otani Osaka

1-4-1 Shiromi, Chuo-ku, Osaka Castle, Osaka, Japan 540-8578 (Show on map)

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"Staff helpful, clean and spacious rooms..."

  • David, Singapore
  • July 20, 2015
  • Area: Osaka Castle
  • Rooms : 525
  • Free Wi-Fi

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Room Types
Town View Semi Double
Town View Semi Double
Castle View Superior Twin
Deluxe Double
Deluxe Twin
Superior Double
Superior Twin
Castle View Deluxe Twin
Castle View Deluxe Double
Castle View Superior Twin
Castle View Superior Double
Superior Twin
Superior Double
Deluxe Double
Deluxe Twin
Castle View Deluxe Double
Castle View Deluxe Twin
Castle View Superior Double
Castle View Superior Double - Non Smoking
Castle View Superior Twin - Non Smoking
Superior Twin - Non Smoking
Castle View Superior Double - Non Smoking
Castle View Superior Twin - Non Smoking
Superior Twin - Non Smoking
Superior Double / Non Refundable
Triple - Non Smoking
Triple - Non-Smoking
Castle View Superior Junior Suite
Castle View Superior Junior Suite


When would you like to stay at this hotel?

Features of Hotel New Otani Osaka

airport transfer



bicycle rental

business center

car park

coffee shop



executive floor

facilities for disabled guests

laundry service

meeting facilities


room service

safety deposit boxes



smoking area

Sports and Recreation

fitness center


hot tub

indoor pool


outdoor pool


tennis courts


free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken




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Proudly boasting itself as one of Osaka’s leading hotels, Hotel New Otani Osaka is luxury personified. Featuring panoramic views of the spectacular Osaka Castle, guests can bask in the beauty of the surrounding scenes over a chilled drink. For your convenience, 24-hour internet access is available in rooms accompanied by the finest modern amenities. The hotel also carries an eco-friendly policy using recycled materials where applicable. Hotel facilities include an abundance of dining opportunities ranging from fine dining on French cuisine to the more relaxed bread and cake café. Enjoying a central location amidst shops, restaurants, and nightlife, the hotel resides a 3-minute walk from JR station and only 50 kilometers from the international airport. If you’re looking for the most convenient choice in town offering great value for money, look no further than Hotel New Otani Osaka. Proudly boasting itself as one of Osaka’s leading hotels, Hotel New Otani Osaka is luxury personified. ... see more
Please note that free of charge up to two children under 6 years old, staying in the parents' or guardians' room and using the existing bedding.

Fitness Club (including Indoor Pool) - Only available for staying customers over 18 years old. The hotel is unable to accept customers who are not staying at our hotel.

Fitness Club & Pool (Indoor and Outdoor) - Usage fee is required. Please ask detail at reception.

Smoking preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Children and extra beds:
Children 0-6 year(s)
Stay for free if using existing bedding.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
14000 JPY

Breakfast Charge (when not included in room rate)
3920 JPY

Check-In From
02:00 PM

Check-Out Until
12:00 AM

Distance from City Center
2 km

Distance to Airport
50 km

Internet Usage Fee

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Recent customer comments

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from 618 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (618)
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Suk C. Solo travelers Hong Kong, August 14, 2015

Service, tidiness, quiet
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Chiraporn S. Families with older children Thailand, July 31, 2015
nice hotel and staffs

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Colleen S. Couples Australia, July 25, 2015
great stay

Location staff and cleanliness
The hotel is situated in the heart of shinjuku and not a sound could be heard, the location makes it easy to move around to other locations. We booked a twin which wasn't quiet big enough for to but staff were helpful and upgraded us to a twin double. Fantastic experience in Japan and coming back to the otani each night was a blessing
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David C. Solo travelers Singapore, July 20, 2015
Hotel New Otani

Staff helpful, clean and spacious rooms
Good overall but the swimming pool should be free and the bar / lounge on the top floor should be open later till about 1 am.
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Hang N. Families with young children United States of America, July 16, 2015
Mrs. Hang Nguyen

Location, cleanliness and staff performance.
Very nice hotel and friendly staff, great facility and location close to the train station and Osaka castle. Our room was upgraded to Castle view even we reserved the town view which is very nice of them...the only issue is we tried to arrange the taxi pick up service from the hotel and was told that the service was not available without any further explanation,,,so end up we have to take the limousine bus from Kansai Airport to Osaka central station and then take taxi to hotel but the taxi driver was confused and took us to a wrong hotel with the similar name...and finally the manager of the other hotel called another taxi to direct us to the right hotel destination...what an experience first time ever in Japan...
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Nathan L. Couples Australia, July 14, 2015
easy to get to and great rooms

the location, the view, the service.
The hotel is easy to get to as it is close the Osakajokoen station accessible by JR pass. The staff are very friendly and courteous And the view of the Osaka castle is 5 star. However, for this hotels standards there were no complimentary water bottles which would've been great for summer. In which the mineral water which we assumed was free cost $4 AUD. We also discovered that the pool and fitness area came with a cost around $40 AUD per visit per person! The convenient store outside came in handy though and there was also starbucks and McDonalds which were also a very short walk. The hotel is surroundED by restaurants as it is in the business district. Very fine hotel. Although the extra costs were a turn off
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Anne W. Solo travelers France, July 13, 2015
Very good location - breakfast disappointing

Location , comfort , view over Osaka Castle
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Tseng J. Families with older children United States of America, July 13, 2015

good for morning exercise, very green and quite place
Very comfortable. Convention go around invite castle and take train
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Peter T. Families with young children United States of America, July 5, 2015
Sys admin

Spacious, clean, pretty
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Shee W. Couples Singapore, July 5, 2015

Clean, good view, near osaka station
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< Previous page 1 - 10 of 618 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • Osaka Castle (Tenshukaku), River Cruise "Aqua-Liner", Tenjinbashi-Suji Shopping Street, Shinsaibashi(Ebisubashi-Suji)Shopping Street, Doguya-Suji Shopping Street, Matsuyamachi-Suji Shopping Street, Hozenji-Yokocho Alley, Osaka Aquarium "KAIYUKAN" , Universal Studio Osaka, Minami, Kita, Dotonbori

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Customers like this hotel for:
Nearest transport:
  • Ōsakajōkōen Station (0.3 Km / 4 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Osaka International Airport (13.8 Km)
  • Kansai International Airport (38.9 Km)
Customer comments:
  • "City center location" , "Large and clean room" , "Reasonable price"
Top attractions in the area:
  • Osaka Castle Hall (0.2 Km / 3 min walk)
  • Osaka Castle (0.8 Km / 10 min walk)
  • Osaka Castle Park (0.9 Km / 11 min walk)
  • Osaka Museum of Housing and Living (2.9 Km)
Note: Distances are measured as a straight line.

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