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More about this hotel:
    Nearest transport:
  • Osakajo Koen Station (0.3 Km / 4 min walk)
    Area recommended for:
  • shopping
  • culture
  • sightseeing
    Distance to airport:
  • Osaka International Airport (13.8 Km)
  • Kansai International Airport (38.9 Km)
    Customer comments:
  • "City center location", "Large and clean room", "Reasonable price"
    Top nearby attractions:
  • Osaka Castle Hall (0.2 Km / 3 min walk)
  • Osaka Castle (0.8 Km / 10 min walk)
  • Osaka Castle Park (0.9 Km / 11 min walk)
  • Osaka Museum of Housing and Living (2.9 Km)

Note: Distances are measured as a straight line.

Hotel New Otani Osaka

1-4-1 Shiromi, Chuo-ku, Osaka Castle, Osaka, Japan 540-8578

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Features of Hotel New Otani Osaka

Hotel Facilities

  • 24-hour front desk
  • 24-hour security
  • airport transfer
  • bar
  • business center
  • chapel
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • facilities for disabled guests
  • gift/souvenir shop
  • laundry service
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area
  • taxi service
  • vending machine
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • garden
  • hot tub
  • indoor pool
  • massage
  • outdoor pool
  • sauna
  • tennis courts


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Japanese
  • Spanish

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Hotel description
Proudly boasting itself as one of Osaka’s leading hotels, Hotel New Otani Osaka is luxury personified. ...see more Proudly boasting itself as one of Osaka’s leading hotels, Hotel New Otani Osaka is luxury personified. Featuring panoramic views of the spectacular Osaka Castle, guests can bask in the beauty of the surrounding scenes over a chilled drink. For your convenience, 24-hour internet access is available in rooms accompanied by the finest modern amenities. The hotel also carries an eco-friendly policy using recycled materials where applicable. Hotel facilities include an abundance of dining opportunities ranging from fine dining on French cuisine to the more relaxed bread and cake café. Enjoying a central location amidst shops, restaurants, and nightlife, the hotel resides a 3-minute walk from JR station and only 50 kilometers from the international airport. If you’re looking for the most convenient choice in town offering great value for money, look no further than Hotel New Otani Osaka.
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All reviews (692)

Business travelers (61)

Couples (217)

Solo travelers (135)

Families with young children (106)

Families with older children (104)

Groups (69)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
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JOSEFINA R. Families with older children
Philippines, January 2, 2016
if you have large luggage dont go to the hotel by

The room is 5 star standard
Fantastic although dining inside the hotel was super expensive. Also Do not go the hotel by train if you have large baggage. There is no elevator nor escalator at the train station. Its very very inconvenient.
MunYee H. Couples
Malaysia, January 16, 2016
Wonderful hotel

Located at peaceful area, clean, polite staff
Wonderful and will stay there again
Khoo K. Couples
Singapore, December 30, 2015
A hotel with excellent standards in hospitality

1. Attentiveness to guests needs.2. Cleanliness and well maintained. 3. Room amenities are good
Overall, my wife and myself enjoyed the stay based on what I mentioned earlier. However, there are a few things that management needs to improve on. Namely, staff needs to be able to converse in English - for eg, I had trouble asking as to whether I can use the sauna facilities for free since I was a guest. Another is the hotel is not flexible in terms of allowing guests to requests for 'changes' in the breakfast menu. For eg. My wife requested white omelette instead of a normal omelette but was informed it was not possible. In many 5-star hotel chains such requests will be entertained.
Hartono T. Families with young children
Indonesia, December 29, 2015
Comfortable and pleasant hotel

Near by Osaka Business Park Station, Osaka Castle & Osaka Park, Cleanliness
Boon L. Couples
Malaysia, December 21, 2015
Old Classy

Convenient, Classy, near attraction
Near subway and railway, though need to haul luggage up or down stairs at some point at station. Sadly, coffee not included which is unfortunate, where we have been to local Japanese 3 star that included decent coffee. Small thing, but thought it might be important to some people.
Chee Y. Couples
Hong Kong, December 20, 2015
We got a nice view, give you a memorial stay.

Tidy room, quiet environment and smiling and polite staffs.
yun F. Couples
Hong Kong, December 8, 2015

Comfortable,nice service,nice view
Nuri K. Couples
South Korea, December 4, 2015
The fiirst time in Osaka

good location, clean ans clssic,kind staffs
It was nice to stay in New Otani Osaka. Mostly good to shorten the schedule to see the Osaka castle!
kathryn N. Families with older children
Singapore, December 1, 2015
Hard to find at night

Hotel room size was good very clean. Rates were competitive.
We liked the stay. But we arrived late at night from the train station - in the rain - and couldn't find our way to the hotel! There was NO signage that had lights. Limited breakfast options near the hotel. Staff don't speak much English though. Otherwise good for going to the Osaka castle and easy to get to town. Rates were competitive. Overall a good deal. Would stay again if deal is good at the time if my travel.
Man W. Families with older children
Australia, December 2, 2015

Very spacious room. Helpful staff. Very close to Osaka Castle.

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