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Hotel New Otani Osaka

1-4-1 Shiromi, Chuo-ku, Osaka Castle, Osaka, Japan 540-8578

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Excellent

8.4

based on 767 reviews

377 reviews in English

Value for Money
8.1
Location
8.2
Staff
8.8
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.8
Food/Dining
7.6
All reviews (767)
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Eliane C. Solo travelers Australia, May 22, 2016
Nice hotel
5.7
Nice spacious room, lovely food, well located near train and sights. Very efficient and friendly staff With very good English
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Kit Y. Couples Hong Kong, May 19, 2016
Traditional 5 star
6
It was a 5-star so I have high expectation and it didnt disappoint me. Its lobby was very traditionally grand. Our room was upgraded to king size bed and from town view to castle view. The staff was very polite and speak fluent English. Near to Osaka castle and jr station,very nice view. We didn't explore to the surrounding too much and it seemed not much shops nearby. The room and bed were reasonable for such price with spacious bathroom. I am very satisfied with the living experience.
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James H. Couples Japan, May 17, 2016
Good location.
5.3
Big and excellent clean room, walking only 5 mins to Osaka castel from hotel. but the price was too high.
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Albert B. Families with older children Malaysia, May 17, 2016
Very nice hotel near Osaka Castle
6
..
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Ming K. Families with young children Hong Kong, May 16, 2016
Great Location, Spacious Room, Reasonable Price
6.3
The hotel is situated at Osaka Business Park. Convenient stores and restaurants are nearby. Further, the hotel is close to 3 different stations of 3 different railways (just 5 - 10 minutes walk). It's extremely convenient to take a train to Osaka Station (Umeda), Shinshabishi, Kyoto, etc. If possible, a room with a view to Osaka Castle is highly recommended. The only drawback is that the staff do not speak fluent English. Luckily, one of us could speak fluent Japanese. If you want to have a good hotel with spacious rooms at a reasonable price, this hotel may fit you.
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Chi C. Couples Hong Kong, May 13, 2016
Good environment n services
6
Location is a bit far from shopping area
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Wu K. Groups Macau, May 7, 2016
Good environment
6.3
Will revisit during my next visit in OSAKA.
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Bee P. Groups Singapore, April 15, 2016
Fantastic Stay at New Otani Osaka
5
This is a good hotel though slightly old.. and also good location - near to Osaka Castle. Fantastic if you get the Osaka Castle view.. staff was very helpful and polite.. was a good stay.. will return to stay in hotel again
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Christopher L. Couples Indonesia, April 10, 2016
Beautiful location, next to osaka castle
5.3
Beautiful view
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Jing Z. Solo travelers China, April 10, 2016
pretty good
6.7
somehow should give us the room that can see the night Tenshugoku
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